Ocean Village, GX111AA Gibraltar, Gibraltar
#42 of 89 hotels in Gibraltar
Guests' ChoiceBased on 848 hotel reviews
8.5Cleanliness
9.1
Comfort
9.1
Location
9.4
Facilities
8.6
Staff
9.1
Value for money
7.7
Free WiFi
8.3
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End of dialog contentReviewed: 11 July 2023
Mark
United KingdomEverything
Fantastic
Stayed in July 2023
Reviewed: 9 July 2023
Vanessa
United KingdomThe carpets because wheelie suitcases didn't move that easily on them. I heard that those in rooms facing the water were woken up by crazy building works which was unpleasantly noisy, so I'm glad we were the other side.
The staff were very friendly and helpful. The breakfast was nice. The happy hour was excellent value.
Stayed in July 2023
Reviewed: 5 July 2023
Sally
United KingdomThe location was great near to great bars and restaurants. I really enjoyed the pool bar although it shut at 7 which was not so good. Nobody showed us how to indicate to housekeeping that the room was ready to be serviced . You had to do it on the phone I had no idea !! I can't stand the small milks, teas and coffee packets you get in rooms please put some better products and fresh milk in the fridge!! The Sunborn is a 5 star hotel so please address this . Overall it was lovely.
Stayed in June 2023
Reviewed: 3 July 2023
Robinson
United KingdomI loved the position of the Sunborn. To be able to look out of the windows and see all the yachts and the sea was amazing. Watching planes take off and land was awesome. It was also lovely to see the business of the harbour. The food was excellent in all areas. The staff were very welcoming I couldn't fault the Sunborn. Everything you requested was attended to and delivered. All the staff were very professional at all times
Stayed in July 2023
Reviewed: 30 June 2023
Mark
United Kingdomoutside bar closed at 8 main bar deck closed all time was there were we wanted to watch the sunset from there casino was closed / non existent to us we all got new clothes to dress up but no where on ship to go as no entertainment on Sundays not sure if we new this re entertainment may have missed it all in all bit disappointed but the rooms were great
Rooms were very good and better than expected
Stayed in June 2023
Reviewed: 27 June 2023
Sophie
IrelandCool experience and staff were very nice. Walking distance to the border. They had a vegan breakfast and lovely exotic fruits. Staff were lovely, especially Jan at bar and staff in Reception.
Stayed in June 2023
Reviewed: 26 June 2023
Kirsty
United KingdomQuite a small pool located near a bar so felt like you were being watched every time you got in
The Sunborn was clean , close to restaurants and delivered a high standard
Stayed in June 2023
Reviewed: 26 June 2023
Julie
United KingdomNeed some sun umbrellas on the roof terrace
Great location, nice big room
Stayed in June 2023
Reviewed: 23 June 2023
Kathleen
United KingdomI had been before and found that the service was just the same
Stayed in June 2023
Reviewed: 22 June 2023
Estate
CanadaWe didn’t really like the bed. Someone should have explained that if we open the patio doors and they aren’t fully closed. Although we thought they were. The AC won’t come back on. We had to call for service and he quickly discovered the problem. Thankful they came right away and took care of it.
Overall the room was good.
Stayed in June 2023
Reviewed: 22 June 2023
Mahrez
United KingdomThe yacht
Stayed in June 2023
Reviewed: 19 June 2023
John
United KingdomNothing
Position is excellent
Stayed in June 2023
Reviewed: 17 June 2023
Lisa
United KingdomCould not use the pool and bar area which was very disappointing. No shade, overcrowded and noisy,loud bad music. unable to use pool early morning when temperatures more bearable. Totally unsuitable for a relaxing stay. Despite 3 staff doing very little they were unwilling to bring us hot drinks
great location, lovely view,very comfortable bed, charming helpful staff. Amazing breakfast
Stayed in June 2023
Reviewed: 14 June 2023
Chris
United KingdomI only stayed one night
Friendly and professional staff. The hotel was immaculate and the food and cocktails excellent.
Stayed in June 2023
Reviewed: 12 June 2023
Sarah
United KingdomHairdryer!!! Kept cutting out.
Spotlessly clean, quiet, classy. Bar staff in Sala amazing, especially Reuben.
Stayed in June 2023
Reviewed: 10 June 2023
Mark
Germanynothing
excellent great idea superb
Stayed in June 2023
Reviewed: 9 June 2023
Mirog
Slovakiano parking space available for us, small pool on the topdeck, cold water in the pool and pool bar with lower quality of the drinks
we have enjoyed our stay, great location, nice and spacious room, good breakfast and view from the room direct on the runway.
Stayed in June 2023
Reviewed: 8 June 2023
John24361
United KingdomThe whole expierience was excellant...from the room to the staff...had a great stay
Stayed in June 2023
Reviewed: 5 June 2023
Nafisah
Nigeriathe bathroom didn’t have much cover and I was there with my son
it’s a yacht, common! 😃
Stayed in June 2023
Reviewed: 31 May 2023
Tracy
United KingdomAbsolutely nothing not to like
my suite was amazing i was very lucky that i was upgraded to the rock suite which was spacious and had a great bathroom and balcony I had breakfast buffet style which as delicious a great amount of choice for all Location of the property is very accesible to the airport and the town as well as the marina area that offers a wide selection of bars and resturants. the pool is beautiful and a very sociable area.
Stayed in May 2023
Reviewed: 29 May 2023
Anthony
United Kingdomthe building work going on outside the hotel
location
Stayed in May 2023
Reviewed: 28 May 2023
Zoe
United KingdomThe music around the pool could be better.
Staff were very helpful and friendly, the location was great and the pool was a great touch when the sun was out!
Stayed in May 2023
Reviewed: 27 May 2023
Neil
United Kingdomclean, friendly, location (15 mins walk from terminal) and situated well, food great, spa good, pool lovely and happy hour is good fun
Stayed in May 2023
Reviewed: 27 May 2023
Stuart
United Kingdomlocation, friendly staff large comfortable room
Stayed in May 2023
Reviewed: 25 May 2023
Yan
United KingdomThe smell of mould in the corridor
Location
Stayed in May 2023
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