Not something specific, just not what I expected for the price paid, food, service and conditions are average at best. Hotel rooms, especially bathrooms could really use a renovation. Did not expect to find mold at such a hotel.. Quite noisy room service every morning, always would ignore DND signs. Doors being slammed and not well soundproofed. Hotel room door opened or close is pretty much the same...

One of the best hotel views in Zakynthos, it's positioned quite high and you can see the port and town.

Stayed in September 2023

When booking, we did make a special request for a sea view, only if it were possible. We were delighted to receive an email confirming our request at no extra charge! Unfortunately, this was refused on arrival.

Great swimming pool and patio area with a fantastic views across the bay. Outside eating at the restaurant also has great views. Hotel building itself is imposing, well maintained and attractive with useful car park. Friendly staff.

Stayed in October 2023

Lack of facilities, there’s a main swimming pool, again with amazing views, a bar and buffet area for breakfast ‘ food. And also a new snack menu this year. No other facilities, looks like a tennis court was there (about 20 years go) as it’s not even got a net and it’s not even close to a flat surface.

We were fortunate to have the suite with the swim up pool which was amazing with amazing views, especially at night.

Stayed in September 2023

Despite the fact that Greece is so well known for its excellent food the breakfast featured very little fresh fruit (one bowl of tinned peaches) or vegetables and the pastries were a bit soggy. There is no beach at Zakynthos only a concrete deck with access to the sea

The position over looking the harbour was great. I upgraded our room for a better view and it was well worth it. Watching the activity in the harbour from the balcony was very relaxing. The free shuttle bus to the town and airport is great. Thus said it’s an easy walk to the town

Stayed in September 2023

Variety on breakfast food would be nice

Mary, George, Veronica & Sophia were fantastic and the chauffeur Nikos was wonderful. These people made my stay so welcoming and wonderful.

Stayed in September 2023

The only part of my stay that I think could have been somewhat better. The breakfast was adequate, but I think improvement in this would make a huge difference. More fresh fruit and pressed juices would be really appreciated as well as muesli and varied fresh bread options etc. Along with better coffee from a more modern machine. Additionally the eggs were tough to eat.

All the hotel staff are incredibly helpful and friendly. Including the lady at reception, the team in the breakfast area, the cleaners to the shuttle bus driver. Nothing is too much trouble. My room was clean, well lit and large, with an outstanding view of the sea and mountains around Zakynthos town. The communal areas of the hotel are really clean and there is a very informal / relaxed feel to the place. The hotel pool and the view of Zakynthos town / bay is amazing. Especially at night. I would consider the location to be a positive, but there is a good 20 minute brisk walk to the town. It's uphill on the way back, so this won't be suitable for all. However they do have a shuttle bus or taxis are available. The hotel shuttle bus is extremely useful and the driver is friendly and efficient.

Stayed in September 2023

They didn’t have vegetarian options for buffet dinner.

Good breakfast, great location & staff, very comfortable rooms

Stayed in September 2023

Quite far from restaurants / beach. Breakfast wasn’t great

Shuttle was good, room was good with brilliant view

Stayed in September 2023

More free water could have been provided to the room.

Excellent buffet breakfast with a lot of options. The swimming pool is large and has excellent views. We could see the sunrise from the room's balcony. The receptionist was extremely cordial and efficient in managing our rides from the ferry port and to the airport. She also provided a lot of assistance and information about exploring the island. The location is also great. Zante town is just 6 minutes ride via car.

Stayed in September 2023

View was lovely, but it's verz far from the Twon, so you need a car.

Stayed in September 2023

The facilities were so-so, could definitely use updating. The breakfast had a large variety of food but was just ok. To get to town there was a hotel shuttle but it last ran at 6pm, so typically we had to get a taxi to and from town, about 10 euros each way. While the views were lovely, a location in town probably would be more convenient.

Lovely terrace for breakfast and gorgeous views from the pool area over the town. The front desk staff, Maria and Dimitris were absolutely wonderful and went out of their way to help us with our requests.

Stayed in September 2023

The hotel itself is very outdated, good food, but very repetitive and very limited choices. Had a curtain with a hole, it was replaced, and a broken shower had, also was replaced on request. 2 single beds instead of one double, and very uncomfortable mattress and pillows..

Amazing views from the top of the hill. 20 mins walk away from the town of Zakinthos. Bare in mind, you will need to walk uphill to the hotel. The hotel provides transport to the town and back 2 or 3 times a day, and to the beach 2 times a day. Free transport to the airport was a nice surprise. There was a Very helpful receptionist.

Stayed in September 2023

We only had the breakfast included and happy for it because the options were limited. Also it was not that tasty. Expect for our suite the hotel itself was not worth the stay for its price. But the view was amazinggggg

The room (suite) is next level. Really pretty and spacious with a breathtaking view.

Stayed in September 2023

The 15 minute walk into town but we knew about this when booking. The shuttle bus is very infrequent. Rooms a bit small. Air con not the best. Communal sofas a bit tired.

Very attractive hotel on the outside. Beautiful pool with lots of surrounding space, with stunning views looking down over Zakinthos Town. Very friendly and helpful staff.

Stayed in September 2023

Bed very uncomfortable. Musty smell in bathroom. Breakfast dreadful. Margarine...no butter. Tinned fruit and one morning none left. Coffee from machine was awful. Generally a poor show.

View. Pool. Beautiful situation. Staff friendly.

Stayed in September 2023

A neat hotel with a great location, the hotel staff and policy should work hard for the peace and relaxation of all their guests. I say this because in the early afternoon on one of the days of our stay, we were pelted with ice cubes (3-4cm) on the balcony of our room by other apparently inebriated hotel guests. After our complaint at the reception, nothing followed, apparently the tolerance of this hotel has a rather high upper limit, so if other guests hit you with various objects, this is ok for the hotel. If you agree with the above, don't hesitate to book the hotel, the location is perfect.

Great location and a wonderful view

Stayed in September 2023

The breakfast is the same every morning. Eggs are like plastic. The food at the breakfast and dinner is not good at all, full of oil and hard at stomach. Also, the bathroom was a little dirty (door, sink).

I liked very much the view and the pool. Also the staff is very friendly, really appreciate it. Also I liked the greek night, with the greek singer and dancers.

Stayed in September 2023

Menu for food wasn’t the best. Wanted more authentic Zakynthos food.

Loved the room and the people

Stayed in September 2023

Some of the sun beds round the pool are broken.

Loved the pool and the view. Room on the 4th floor was massive and quiet. Good breakfast and the guy at breakfast was very nice and polite. Free parking. 5 minute drive to the main town.

Stayed in August 2023

For a four star hotel they should at least change the bath towels daily

Perfect

Stayed in August 2023

The mattress was a bit hard, for me. the bathroom had a few issues with the shower head and the fan was very loud. The room was a bit small but manageable.

Upon arrival we were a little disappointed in our room size and mattress comfort, however the view from the patio was wonderful and in the end the room was sufficient. The breakfast was good, lunch/snacks nice and the staff was great. The location of the hotel was perfect. It would have been nice to have more frequent transportation into and back from town. Overall great place that I would highly recommend and hope to get back to soon.

Stayed in August 2023

Breakfast was poor only eggs every day and some cheese

Location is perfect 15 min walk until the centre of Zante The bathroom is very old and wery dirty. The view from the room was great we had a double room with seaview. Our room was not cleaned every day When I request some towels the cleaning woman told me that they don't have In the room under the bed was a lot of dust On the balcony some splits window where missing some who stay near you he can watch you. The pool from the hotel it's really nice. If you stay at Avalon Hotel I recommend you to rent a car or a scooter. In my point of view at this money you can find something else

Stayed in August 2023

Very helpful staff, amazing pool view, transfer from and to the airport. Rooms were clean and well equipped.

Stayed in August 2023

Put two single beds together as a king size bed😅

Good view,nice staff

Stayed in August 2023