Lachana 13-15, Heraklio Town, 71202, Greece
#323 of 614 Holiday rentals in Heraklio Town
Guests' ChoiceBased on 316 apartment reviews
8.4Cleanliness
8.7
Comfort
8.6
Location
9.4
Facilities
8.4
Staff
9.0
Value for money
8.6
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Alice
United KingdomProperty had everything we needed for our stay!
Stayed in May 2024
Reviewed: 2 May 2024
Cynthia
GreeceI liked the large room size , cleanliness and quiet
Stayed in April 2024
Reviewed: 19 April 2024
Polymnia
GreeceBathroom
Location
Stayed in March 2024
Reviewed: 13 April 2024
Grigoris4
GreeceThere is a parking next to the property and the store made noise all the time to open/close and I couldn’t sleep
Stayed in April 2024
Reviewed: 11 April 2024
Ivo
NetherlandsNice rooms, friendly staff. Located right in the centre
Stayed in April 2024
Reviewed: 3 April 2024
Huiyu
United KingdomThere are some mosquitoes in the room, would be great if there are some mosquito repeller prepared.
The location is really good. Near the sea and at the center of Town. Apartment is very large and fully equipped.
Stayed in March 2024
Reviewed: 27 March 2024
Thomas
United Kingdomit wasn’t soundproof.
lovely design and location. easy to navigate and very central. easy to book a taxi due to location and near the local shop. excellent wifi aswell.
Stayed in March 2024
Reviewed: 7 March 2024
Brackenreg
AustraliaKitchen facilities almost non existent.
Location. Private secure parking available free. Bathroom n shower excellent.
Stayed in March 2024
Reviewed: 18 January 2024
Gordon
United KingdomSteps to bathroom a bit tricky at night
Decent sized room in a good location. Good facilities, could use a few more bits in the kitchenette, otherwise had everything we needed. Easy walk to the seafront and town centre but very quiet at night so perfect.
Stayed in January 2024
Reviewed: 7 January 2024
Στρατούλα
GreeceLocation, very comfortable,
Stayed in January 2024
Reviewed: 21 December 2023
Simona
LithuaniaUnderground parking exiting is tough because of the plan of the parking itself. You need to reserve extra 5-10 minutes to exit the parking navigating the centimeters between the walls and a car if you leave for airport or ferry.
I liked the quality materials like the windows, hardwood floor in the room, and the smart planning of our tiny room. The location is great if you want to walk, it’s in the very centre. Arriving with car there is underground parking.
Stayed in December 2023
Reviewed: 22 November 2023
Hans
NetherlandsLuxe en comfortabel.
Stayed in November 2023
Reviewed: 19 November 2023
Alexandros
GreeceOnly the shower facility needs an update.
The location is perfect, the room is small but nice. Loved the underground parking for my motorbike.
Stayed in November 2023
Reviewed: 17 November 2023
Joanne
GermanyThe loud noises from planes taking off or landing, exacerbated by the quietness of the city at night. It was impossible to sleep with the windows open, although we would have liked to sleep with fresh air in our room. Thankfully, there was a flight restriction after a certain time and it was quiet again.
Our double room was small, but very well furnished. (Looked exactly like the one advertised on the booking website.) The bed was also very comfortable, with multiple pillows. The rain shower was also a bonus, and came along with various massage nozzles/functions. Check-in and parking instructions provided well in advance by the staff, were very detailed and helpful. We arrived very late in the dark at the property and were still able to find the designated parking lot and property.
Stayed in October 2023
Reviewed: 7 November 2023
Berlize
South AfricaIt was quite noisy as my apartment was next to the entry door to the building. So I could hear all guests coming and going. The bedding had some stains. I would stay again, but choose an apartment on the upper floor.
The apartment is very spacious and centrally located. Loved the coffee machine :) very good value for money.
Stayed in November 2023
Reviewed: 19 October 2023
Rhoda
United KingdomThe basin tap did not work
Everything esp location and staff
Stayed in October 2023
Reviewed: 16 October 2023
Paulo
PortugalThe shower drain was clogged, and the lamps on the bedroom were not all working.
Was neat and technological.
Stayed in October 2023
Reviewed: 2 October 2023
Nuria
SpainSimple but clean and close to the center
Stayed in October 2023
Reviewed: 26 September 2023
Cassandra
United StatesThe property and particularly the parking is difficult to find by car. It would be helpful if specific instructions were provided for those arriving by car.
Fashionable clean apartment with all expected amenities.
Stayed in September 2023
Reviewed: 26 September 2023
Sylvia
SingaporeThe room is a bit over used and tired Given it had been a bit dated, some of the cleanliness can be improved No duvet - only a plain thin bed sheet to cover Electricity jumped and was disrupted on the last day
Location is central, easy to get to from the port Decor of the suites looked quite modern Chose the room type for the balcony and suite setting Relatively good value
Stayed in September 2023
Reviewed: 23 September 2023
Nerida
AustraliaNothing
Loved the location.
Stayed in September 2023
Reviewed: 17 September 2023
Erin
AustraliaA little small but fine for what we needed
Location and cot included for our baby. They gave us wine too
Stayed in September 2023
Reviewed: 15 September 2023
Angie
MaltaI am not sure whether daily room cleaning was included in our rate but the day before our departure we left the sign for the room to be cleaned and it was not cleaned. It would have been nice if there was a sign somewhere to inform guests at what time the reception is open.
We were lucky that at the time of our arrival the receptionist was there so she could help us access the room and show us where the parking was as we couldn’t find the parking though it was right behind d hotel.
Stayed in September 2023
Reviewed: 10 September 2023
Aline
Switzerlandthat it was a ground floor room
Candia is in the heart of the old city, right next to the Venetian harbour, and with parking facilities.
Stayed in August 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content