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Reviews of Nefeli Hotel 2 stars

2nd km Kozanis - Ptolemaidas, Kozani, 50100, Greece

#27 of 33 hotels in Kozani

Guests' Choice

Review score

Based on 46 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.5

  • Facilities

    7.8

  • Staff

    9.4

  • Value for money

    8.1

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 6 May 2024

    9.0
    In overall I liked the place and would recommend to everyone
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The bathroom needs to be upgraded.

    The hotels staff was very friendly, the rooms very clean. Location is not that far from the motorway and has a parking area,

    Stayed in May 2024

  • Reviewed: 26 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite (3 Adults)
    • Stayed 4 nights

    - On our 1st night staying, a soccer team consisting of kids and their coaches/supervisors was also staying for the night. They blatantly ignored quiet hours, and made so much noise up until 03.30 am! meaning that we could not sleep and our kids were waking up as well. I attempted contacting the reception but I received a poor reply that "the kids cannot be controlled" . I am sorry to say that this is not acceptable and if I were to call the police then the hotel would have to comply or face a fine for disturbing the peace. Luckily, they left the next day. - The room could do with a bit more cleaning. Upon arrival (and throughout our 4-night stay) there were huge spider webs hanging on the ceiling above our double bed, the bathroom was full of dust on all surfaces, and a drawer inside the room had a perfect layer of thick dust on it. This led us to believe that the rooms are probably cleaned superficially. Also, please someone tell the cleaner that "Viakal" is a really good product able to improve the bathroom's shower, handles etc. They were full of rust and probably had never been wiped or scrubbed in the past months/years. - What is wrong with the breakfast? Ok I can understand that a basic breakfast will be offered but please do not give out the same every single day. At least change it from toasted bread,jams,juice,boiled egg and maybe offer milk, yogurt, cereals or anything other maybe every 2nd day or so.

    - The most important aspect of this hotel was its staff, and I mean the personnel handling the reception (all shifts) as well as the lady who, at days, was assisting with the breakfast. They welcomed us, assisted us with all our needs and were always smiling and with a kind word. They deserve all the credit for our stay. - Another plus was that although we were facing low temperatures (at night below 0 C) the rooms were always warm to the point where you did not need any bed covers at all. - Location was isolated, on the city outskirts. This meant that we faced no noise/light pollution from the city but at the same time we were within 5' driving distance from Kozani's city center. - Room was spacious, we stayed at the apartment labeled as suite and we had no issue sleeping there with our 2 kids.

    Stayed in December 2023

  • Reviewed: 21 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms and room could be renewed.

    The hotel is good for one night if you travel and stay during the trip. But it is not at walking distance from Kozani. The parking is big enough. It is easy to find it because is on the main road 2 km from Kozani.

    Stayed in August 2023

  • Reviewed: 19 February 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Modernisation required

    Accomodating staff, large room, very clean

    Stayed in February 2023

  • Reviewed: 30 October 2022

    7.0
    Convenient, budget hotel if you are travelling by car
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Just off the highway, nothing to do within walking distance. Rooms look very dated, renovation long overdue!

    Convenient in the entrance of the city and close to the motorway. Nice playground for young children

    Stayed in August 2022

  • Reviewed: 24 May 2022

    7.0
    Staff were very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    none

    Nice and clean and the staff were very good very helpful they let me park my motorcycle undercover

    Stayed in May 2022

  • Reviewed: 1 April 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night

    Very small room. Weak WiFi signal, several disconnections during the evening.

    The Hotel is located at the edge of the city, so you should use your own transport. Τhe breakfast was good, with many choices. Very polite staff. Free parking on premises. It's OK only for business trips (sleep only).

    Stayed in April 2022

  • Reviewed: 27 September 2021

    8.0
    Perfect for our stay near Kozali
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Excellent attention by inn keeper in every way! He even made us a generous breakfast in the morning.

    Stayed in September 2021

  • Reviewed: 13 September 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No such thing. Everything was nice.

    The service, the staff. And the beautiful garden.

    Stayed in September 2021

  • Reviewed: 28 August 2021

    8.0
    Nice hotel.
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was okay.

    My room was clean and large. Breakfast was good. It was brought to my table. Check in and out was fast and easy. Large car parking lot.

    Stayed in August 2021

  • Reviewed: 31 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel needs update, particularly bathroom.

    Spotless clean.

    Stayed in July 2021

  • Reviewed: 28 June 2021

    7.0
    OK place to spend one night during a long car drive
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    It's 30 minutes on foot to the city center, I like walking and I did not mind this location (I wasn't looking to explore the city anyway) but if you don't and don't have a car - this is not a good location (also, it's hard to park downtown, so walking is a better option anyway). They decided to do some major construction work inside the hotel while I was there. It was drilling and hammering, quite noisy - I actually wouldn't mind it so much if they announced it, but they didn't. It lasted for 2-3 hours; I talked with the manager (owner?) and he was kind enough to say "sorry" and he allowed me to check out later the next day which was useful for me. So, not a major negative thing for me but I know people who would get furious with all that noise and would demand a refund or at least a free beer.

    For spending one night during a long car drive, it's OK.

    Stayed in June 2021

  • Reviewed: 18 May 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Nothing special. They can renovate in due time to refresh this otherwise good hotel.

    The hotel has check us in late in the evening. The staff was great and help us with whatever they can. The place is easy enough to find. The parking was a good bonus during our travel.

    Stayed in April 2021

  • Reviewed: 12 May 2024

    1.0
    Uncomfortable!!!!!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything! It was filthy!

    Absolutely nothing!

    Stayed in May 2024

  • Reviewed: 24 July 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was not clean, and it even had spiderwebs in the closet and at the window

    Location, room

    Stayed in July 2023

  • Reviewed: 22 July 2023

    10
    perfect
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    polite staff, very clean, comfortable. Perfect place for family with kids.

    Stayed in July 2023

  • Reviewed: 23 August 2022

    5.0
    Nice hotel garden but stay at this hotel if there is no other opportunity
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    The linen were smelling bad , The room has the smell of smoke although smoking was restricted. The girl at the reception offered another room but there was a smell of toilet so we preferred the first one. There is no restaurant only coffee.

    Very kind staff. They made everything possible for us to enjoy the continental breakfast. It was very calming to hear children's voices in the garden and bird's songs as the hotel has a nice garden cool in summer.

    Stayed in July 2022

  • Reviewed: 27 May 2022

    5.0
    Bad value for the money - AC not working, no fan, no wifi, loud
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    AC didn‘t work, it was unbearably hot inside the room. There wasn‘t even a fan. I had to keep the room and the balcony doors open to have some air flow. However, it did’t cool down well, the room was heated up from the sun, which was burning onto the weakly insulated walls. It was quite loud, the balcony is facing the road. There were motorcyclists speeding and making lots of noise. I chose a double bed at booking and it was explicitly confirmed by email, but when I checked in only a few hours later, I got a room with two single beds. There was no information about breakfast or the wifi password. When I wanted to ask at the reception, there was no receptionist. It‘s definitely not worth the money and I wouldn‘t stay there again.

    It was spotlessly clean and the bed was quite comfortable.

    Stayed in May 2022

  • Reviewed: 31 August 2021

    10
    Good price range
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The location was perfect for what we needed. A good place to rest after a long day of driving. It was very clean and our hosts were very nice and helpfull.

    Stayed in August 2021

  • Reviewed: 19 August 2022

    9.0
    have stayed at this venue many times as it’s out of the cramped conditions of KOZANI central The most convenient locatio
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    overall the venue is excellent value for money

    excellent friendly service from all the staff location is very handy quiet location With ample off street “ Free “ parking

    Stayed in August 2022

  • Reviewed: 13 August 2022

    10
    all we needed for the night
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    very nice, just as in the photos and description

    exceptional staff, very friendly and helpful. great breakfast

    Stayed in August 2022

  • Reviewed: 18 October 2023

    7.0
    Good
    • Couple
    • Suite (3 Adults)
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in October 2023

  • Reviewed: 11 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in September 2023

  • Reviewed: 13 August 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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