Calle La Union, 17001 Flores, Guatemala
#14 of 39 hotels in Flores
Guests' ChoiceBased on 182 hotel reviews
8.5Cleanliness
9.0
Comfort
8.9
Location
9.4
Facilities
8.4
Staff
9.0
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 7 May 2024
Frank
United StatesAbsolutely nothing
Everything. I had an excellent room with a view of the water. Very clean and comfortable. I ate at the restaurant for 3 days because it was so good and the prices so good. Close to everything. I swam in the lake. Looks like they are completing a roof top area which will make this Hotel even better. They clearly know what they’re doing at Hotel Casa Amelia! I highly recommend
Stayed in May 2024
Reviewed: 9 April 2024
Karmen
Slovenianice place in front of the lake
Stayed in March 2024
Reviewed: 28 March 2024
Peter
AustraliaWould have been nice to have made better use of the balcony ie nicer seating , planting .
Location , amazing view from room ( 1st floor lake view) , big room . Staff very good. Nice balcony . Good value
Stayed in March 2024
Reviewed: 23 March 2024
Tatiana
FranceReally nice and helpful staff Good restaurant Amazing view Good wifi and AC Comfortable room and bed
Stayed in March 2024
Reviewed: 7 March 2024
Lindsay
CanadaA little bit higher price for non view rooms imho. Dated furniture could be updated by removing dresser and put in desk. Wifi ok, but you cant work from home or study abroad using it.
Staff was very nice and super helpful to me, esp with booking things as my spanish is bad. Room is clean. Can’t beat location. Daily housekeeping and toiletries. Hot water.
Stayed in February 2024
Reviewed: 23 February 2024
T
United StatesNothing
Perfect and beautiful location, right on the lake shore with unobstructed views of the lake. Also friendly staff and a wonderful hotel restaurant.
Stayed in February 2024
Reviewed: 22 February 2024
Debra
United StatesElectricity kept going out and the penthouse room was very hot!
View and location were great!
Stayed in February 2024
Reviewed: 20 February 2024
Sm-travels
United KingdomLocation
Stayed in January 2024
Reviewed: 23 January 2024
Raquel
United StatesIt doesn't offer parking, so make sure you know where to park on the island and the times to move your car. However, the staff will help you get settled.
This hotel's location is unbeatable! It has great views from the rooms and a lovely terrace to enjoy the sunset. The staff were very accommodating and someone was available 24/7. Even when I asked for hot water at 2 am, the front desk staff helped me get it. They always had recommendations and answered all of our questions about the hotel and island. Their restaurant also offered decently priced and delicious meals!
Stayed in January 2024
Reviewed: 21 January 2024
Alice
FranceLooks older than on pictures View on a pretty busy street Noise at night, including from hotel reception
Perfectly located Very nice staff King size bed
Stayed in January 2024
Reviewed: 18 January 2024
John
United StatesGreat views from the terrace. Perfect location. Staff was friendly and helpful. We really enjoyed breakfast with a view of the lake. I would definity stay here again!
Stayed in December 2023
Reviewed: 14 January 2024
Jordan
AustraliaWould have been nice if there were a small fridge in the room. But everything else was great
Great location and very friendly staff
Stayed in January 2024
Reviewed: 7 January 2024
Caitlin
AustraliaStaff were so kind and helpful. Rooms were clean and spacious, also fitted with air conditioning.
Stayed in January 2024
Reviewed: 6 January 2024
Alvaro
ColombiaExpensive restaurant
Good location
Stayed in January 2024
Reviewed: 6 January 2024
Annalaura
ItalyBig room, clean, with a wonderful view on the lake. The terrace is very nice They helped us organizing the tour in Tikal and the transfer to belize the day after!
Stayed in January 2024
Reviewed: 5 January 2024
Brigid
United KingdomNothing
Stayed for one night only! Our room way lovely right up on the roof with amazing views, clean, comfortable and homely! The staff were really kind helping us book onward travel for New Years Day
Stayed in January 2024
Reviewed: 31 December 2023
Danielle
NetherlandsCan get a bit noisy but thats everywhere in Flores
We had room 313 which was very cute on top of the hotel! The room was clean and we had great views.
Stayed in December 2023
Reviewed: 25 December 2023
Ronie
United StatesNext to the lake
Stayed in December 2023
Reviewed: 20 December 2023
Karl
IrelandWifi may as well not have existed, pretty disappointing in this day and age.
Room was very comfortable, had AC and a fan. The hotel is quaint and well situated. Staff are very friendly and the restaurant has a high level of service. The hotel is situated just by the water so you get some great views from the restaurant and roof.
Stayed in December 2023
Reviewed: 30 November 2023
John
United KingdomGood location but fairly noisy as it’s on the main one way route system around d the town. Great room, clean, tidy and comfy bed. Not a lot of space to put your wash bag in the bathroom. Shower good with hot water. Breakfast was good too at a charge.
Stayed in November 2023
Reviewed: 12 November 2023
Victoria
United StatesThe only picky thing I would change is the smaller bed is a little tilted, but it’s easily fixable.
Super place. Everything in Room 303 was excellent. AC & a fan. Best plentiful hot shower in the country. Clean. Terrace view of lake. Great wifi. Nice restaurant. ⭐️⭐️⭐️⭐️⭐️
Stayed in November 2023
Reviewed: 9 November 2023
Robert
United KingdomOur room was compact but it worked.
Location and staff
Stayed in November 2023
Reviewed: 3 October 2023
Marina
FranceThe terrasse is pretty bare. The bathroom had no proper separation with the bedroom (so smells and humidity get through). A little pricey compared to other accommodations in Guatemala but seems that’s how it is in Flores.
Wonderful view over the lake from the terrasse. Friendly and helpful staff. Free water bottles everyday. Comfortable room. A/C.
Stayed in September 2023
Reviewed: 16 September 2023
Christina
PanamaA fridge would be nice but is not a need to have.
Staff was friendly, breakfast good and we had an amazing view of the lake. I really liked the late check out which allowed us to spend the morning in a kayak on the lake before grabbing a shower and checking out
Stayed in September 2023
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