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Reviews of NH Collection Budapest City Center 4 stars

1073 Budapest, Osvát utca 2-8, Hungary

#114 of 329 hotels in Budapest

Guests' Choice

Review score

Based on 308 hotel reviews

8.8

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    8.8

  • Facilities

    8.9

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    9.1

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Showing 1 – 25

  • Reviewed: 23 May 2024

    10
    Fantastic will be back sometime 🥰
    • Leisure trip
    • Group
    • Studio Double with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    Travelled for pre wedding party with a group of 17. Would like to say thank you to all the staff they where fantastic. Facilities and location was also great, I will definitely return sometime 🥰

    Stayed in April 2024

  • Reviewed: 13 May 2024

    10
    Mister Norbert is our new hero!
    • Leisure trip
    • Family with young children
    • Studio Double with Extra Bed (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great.

    Without any doubt, the best feature of this hotel is mister Norbert, one of most polite and professional hotel managers I ever met. We had some minor issues with our room and mister Norbert went far and beyond to help us solve this, despite being very busy with other guests. Thank you mister Norbert for your effort and patience! Hotel is centrally located, rooms are huge and well equipped, many good sites are within walking distance and public transport is just around the corner.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Double
    • Stayed 2 nights
    • Submitted via mobile

    Location is perfect. Close to metro (2 mins walk) and lots of amenities around including supermarkets. The room has a kitchen so this helps hugely.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Apartment 2 Rooms with Extra Bed (4 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    The staff was very welcoming, rooms are big and spacious. It is very close to bus and metro, also you can walk to various tourist attractions.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    in general it was OK, spent only one night. Parking in the garage for 27 EUR/day.
    • Business trip
    • Group
    • Apartment 2 rooms
    • Stayed 1 night

    1 lift in the whole facility, slow and small, long waiting times

    location, its central, good accessibility to any parts of the city

    Stayed in May 2024

  • Reviewed: 29 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 1 night
    • Submitted via mobile

    Everything perfect

    Really friendly personal Good sauna and spa Good breakfast

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Amazing room, breakfast and location!
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 1 night

    The staff hasn't read or understood my message prior to coming. It was a part of a gift to my partner, and they didn't seem responsive to help with little extra things I wanted. Also, for this price range, I was at least expecting to have a discount at the parking in the garage, instead of paying for it full price, as it was stated online that the hotel has a parking.

    Amazing room, breakfast from dreams, and cleanliness. Location can't get any better. This place is great if you want to treat yourselves to a above average quality of accommodation! Perfect for walking around the city in any time of the day.

    Stayed in March 2024

  • Reviewed: 24 April 2024

    10
    Exceptional
    • Business trip
    • Family with young children
    • Studio Double with Extra Bed (2 Adults + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    Fantastic service from start to finish. I had some issues after the first night but the staff went out of their way to help, not just on this but on several occasions. Everyone from waiters, reception and cleaners are all nice and make you feel welcome. Apartments are very large and the location is fantastic. I would certainly stay here again.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    A pleasant stay
    • Leisure trip
    • Family with young children
    • Studio with Terrace with Extra Bed (2 Adutls + 1 Child)
    • Stayed 3 nights
    • Submitted via mobile

    I had ordered twin beds but there was only a double Due to a clerical error the Room service did not arrive and when I reminded them it took still a bit long and i had to sleep a lot later. It would be good if reception checks with the room if things get done The sofa bed mattress while large was too thin and not so comfortable The main bed was superb though

    The gym was unavailable so had to use the one next doing which was good in terms of equipment and had a nice entrance lounge with water and towels Breakfast was good quality and not excessive Would have preferred more fresh juice rather than sweetened liquids from concentrate The rooms were very spacious and very well equipped

    Stayed in April 2024

  • Reviewed: 12 April 2024

    9.0
    Was satisfying
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 10 nights
    • Submitted via mobile

    More info when booking. I wanted to use the pool and was not working

    Was basic but not bad at all.

    Stayed in April 2024

  • Reviewed: 3 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio with Terrace
    • Stayed 3 nights
    • Submitted via mobile

    The room was really warm, but at least leaving the windows open didn't bring a lot of bugs inside 😂

    The room was nice and spacious, with a nice little balcony. Very clean. The hotel is in a great location and has trams and subways very close to it to be able to get around easier.

    Stayed in March 2024

  • Reviewed: 20 March 2024

    10
    Amazing apartment hotel in Budapest
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    Great location in the centrum of Budapest. Big rooms with possibilities to cook.

    Stayed in March 2024

  • Reviewed: 11 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Double with Extra Bed (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    Great personnel, presence of a garage, optional breakfast, access to metro/bus just around the corner.

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Amazing
    • Business trip
    • Couple
    • Studio Double with Extra Bed (2 Adults + 1 Child)
    • Stayed 2 nights
    • Submitted via mobile

    No clocks 😛. Really nothing

    A true gem. The staff are amazing. Helpful and caring.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Good value for money
    • Leisure trip
    • Family with young children
    • Apartment 2 Rooms with Extra Bed (4 Adults + 1 Child)
    • Stayed 2 nights

    best stay for family, good value for money and breakfast was superb

    Stayed in December 2023

  • Reviewed: 19 February 2024

    9.0
    Lovely stay ! Thanks Norbert
    • Leisure trip
    • People with friends
    • Studio Double with Extra Bed
    • Stayed 3 nights
    • Submitted via mobile

    My recent stay at NH Hotel was an absolute delight, and I owe much of that to the exceptional service provided by the remarkable receptionist, Norbert. From the moment I stepped into the hotel lobby, I was greeted by Norbert's warm smile and welcoming demeanor, which immediately made me feel at home. Throughout my stay, Norbert consistently went above and beyond to ensure that every aspect of my experience was nothing short of perfect. His professionalism, attention to detail, and genuine care for guests were evident in every interaction we had. Whether it was assisting with check-in procedures, providing valuable local insights and recommendations, or promptly addressing any inquiries or concerns I had, Norbert's dedication to exceeding guest expectations was truly commendable. What truly stood out to me was Norbert's personalized approach to hospitality. Despite the busy nature of the hotel, he always took the time to greet me by name and inquire about my day, making me feel valued and appreciated as a guest. His proactive efforts to anticipate my needs and preferences further demonstrated his commitment to delivering exceptional service. Moreover, Norbert's extensive knowledge about the hotel amenities, nearby attractions, and transportation options greatly enhanced my overall experience. His insightful recommendations helped me make the most of my time in the area, ensuring that I had a memorable and enjoyable stay. In addition to Norbert's exemplary service, I was thoroughly impressed by the quality and comfort of the accommodations at NH Hotel. The room was impeccably clean, spacious, and well-equipped with modern amenities, providing a relaxing retreat after a day of exploring the city. Overall, my experience at NH Hotel exceeded all expectations, thanks in large part to the exceptional service provided by Norbert. His professionalism, friendliness, and genuine hospitality truly set the standard for excellence in guest service.

    My recent stay at NH Hotel was an absolute delight, and I owe much of that to the exceptional service provided by the remarkable receptionist, Norbert. From the moment I stepped into the hotel lobby, I was greeted by Norbert's warm smile and welcoming demeanor, which immediately made me feel at home. Throughout my stay, Norbert consistently went above and beyond to ensure that every aspect of my experience was nothing short of perfect. His professionalism, attention to detail, and genuine care for guests were evident in every interaction we had. Whether it was assisting with check-in procedures, providing valuable local insights and recommendations, or promptly addressing any inquiries or concerns I had, Norbert's dedication to exceeding guest expectations was truly commendable. What truly stood out to me was Norbert's personalized approach to hospitality. Despite the busy nature of the hotel, he always took the time to greet me by name and inquire about my day, making me feel valued and appreciated as a guest. His proactive efforts to anticipate my needs and preferences further demonstrated his commitment to delivering exceptional service. Moreover, Norbert's extensive knowledge about the hotel amenities, nearby attractions, and transportation options greatly enhanced my overall experience. His insightful recommendations helped me make the most of my time in the area, ensuring that I had a memorable and enjoyable stay. In addition to Norbert's exemplary service, I was thoroughly impressed by the quality and comfort of the accommodations at NH Hotel. The room was impeccably clean, spacious, and well-equipped with modern amenities, providing a relaxing retreat after a day of exploring the city. Overall, my experience at NH Hotel exceeded all expectations, thanks in large part to the exceptional service provided by Norbert. His professionalism, friendliness, and genuine hospitality truly set the standard for excellence in guest service.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 3 nights
    • Submitted via mobile

    Connection to Antara

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Very very good
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 4 nights
    • Submitted via mobile

    Having to pay €50 as you arrive for the minibar and if you touch nothing in it you get it back, slightly ridiculous. Washing machine in room and says that if you use it they will have to charge you €250 Incase you damage it. Was kind of scared to touch anything to be honest

    Location was very good everything about the hotel was great. Rooms lovely and spacious, didn’t try the breakfast. Staff were all lovely and couldn’t do enough to help

    Stayed in January 2024

  • Reviewed: 26 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Double
    • Stayed 2 nights
    • Submitted via mobile

    Nothing not to like in particular

    Excellent location Very comfortable apartments

    Stayed in January 2024

  • Reviewed: 25 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • 1 Bedroom Apartment
    • Stayed 2 nights

    New York Cafe is an amazing place for breakfast.

    Stayed in January 2024

  • Reviewed: 13 January 2024

    10
    Straight ten out of ten
    • Leisure trip
    • Couple
    • 1 Bedroom Apartment
    • Stayed 2 nights

    Really minor point, but the computers in the reception area really don't work very well - so old and slow it's impossible to do anything.

    Lovely large apartment/room that was immaculately clean, friendly and helpful desk staff who were happy to offer useful advice and print boarding passes etc, and the breakfast facilities have to be seen to be believed. It's rare I give 10/10 but this rating is deserved. Will be coming back...

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • 1 Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The apartment was spacious and clean.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Double
    • Stayed 7 nights
    • Submitted via mobile

    Rooms are very comfortable and cozy. The suites were well equipped with everything you need and more.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    8.0
    We are frequent guests and hope to return again. It would be nice if next time we hit an upgrade and complimentary sauna
    • Leisure trip
    • Couple
    • 1 Bedroom Apartment with Extra Bed (2 Adults + 1 Child)
    • Stayed 8 nights
    • Submitted via mobile

    The sauna and pool used to be available without extra charge, and now guests have to pay.

    The location and the facilities.

    Stayed in December 2023

Showing 1 – 25

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