Jl. Sentot Prawirodirjo No. 88 Jember, 68131 Jember, Indonesia
#2 of 13 hotels in Jember
Guests' ChoiceBased on 109 hotel reviews
7.8Cleanliness
8.2
Comfort
8.0
Location
7.9
Facilities
7.9
Staff
8.5
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 19 May 2024
Mardiany
SingaporeToilet basin pipe not working well. Shower drainage seems clogged.
Stayed in May 2024
Reviewed: 13 May 2024
I
IndonesiaOk
Ok
Stayed in May 2024
Reviewed: 13 March 2024
Novi
IndonesiaSmoke smell in a non-smoking room and beds size.
Perfect location, friendly and helpful staffs.
Stayed in March 2024
Reviewed: 26 February 2024
Paul
AustraliaStop the karaoke every night until midnight. Guests cannot sleep
Stayed in February 2024
Reviewed: 24 November 2023
Yuyun
IndonesiaNot improve facilities
Only one good hotel in Jember, we are no choice
Stayed in November 2023
Reviewed: 12 November 2023
Indrajanti
IndonesiaThe fridge was not working. The AC (aircon) was not working, the filter was dirty, the room was not cool at all.
Upgraded to studio plus. Bigger room. Got fruits from the room service for free. There was a dispenser for drinking water, free flow.
Stayed in November 2023
Reviewed: 16 September 2023
André
BelgiumIn the morning there is a aquarobics group activity next to the pool and in the pool with very loud music. It's very disturbing for people who want a calm morning by the pool.
Stayed in September 2023
Reviewed: 22 July 2023
Robby
Indonesia-
Staff Room Pool
Stayed in July 2023
Reviewed: 13 July 2023
Anita
IndonesiaBubur ayam and nasi goreng
Good and delicious
Stayed in July 2023
Reviewed: 12 July 2023
Luky
IndonesiaMusic from lounge to loud for third floor. Water will be better serve in the room, from dispenser.
Hotel is clean and comfortable. Staff very helpful and professional.
Stayed in July 2023
Reviewed: 8 May 2023
Diany
Indonesiaall looking good
Stayed in April 2023
Reviewed: 10 April 2023
Rosna
IndonesiaToo crowded during the Buka Puasa period, but very understandable. Took quite some time to check in, but also very understandable
The room is clean and i see some improvement in cleanliness compared to my stay last year. I go to Jember and stay at Aston every year and I really like that this time, I dont smell any smoke residue in my room. But I still smell some in the corridor especially near the emergency exit. I have a very sensitive nose to cigarette smoke. The pool also cleaner. The staffs are very helpful too. The breakfast and food may need more improvement, but this time I dont try the breakfast
Stayed in April 2023
Reviewed: 3 March 2023
Shirley
IndonesiaBooked non smoking room. But then they give on the smoking floor. Smoke's smell at the hallway and in the room. Ants in the toilets. Then I complained to the reception and they give an upgrade. The upgraded room was spacious and clean.
Location. And the staff was really helpful. The staff take complains seriously.
Stayed in February 2023
Reviewed: 8 January 2023
Phillip
United StatesThe staff were unhelpful and a little lazy
Pool and poolside cafe very good quality and relaxing
Stayed in December 2022
Reviewed: 19 December 2022
Liz
Australianot too much food options
staff were absolutely lovely
Stayed in November 2022
Reviewed: 16 November 2022
Ekoradesna
IndonesiaAirconditioner was too dry
Breakfast was incredible
Stayed in November 2022
Reviewed: 7 November 2022
Yuyun
IndonesiaBathroom --> need to improve Breakfast place --> not oke When rainy, my room flooding
Breakfast is very standard. The breakfast place is not comfortable. No view on 1st floor....not ok on 2nd floor.
Stayed in November 2022
Reviewed: 20 September 2022
Wuri
IndonesiaThe food cold, the pool dirty, the bath room slippery
All good, the staff friendly
Stayed in September 2022
Reviewed: 1 August 2022
Tim
Sri LankaNot much not to like. The only reason I didn't go higher on my rating is they were still renovating some facilities such as the pool bar so it will be even better once those works are completed.
Comfortable adjoining rooms, excellent shower, tasty and varied breakfast and a really good gym. Staff were very friendly and attentive too.
Stayed in August 2022
Reviewed: 26 June 2022
Thomas
NetherlandsI like the service and verry friendly staff. The breakfast was good a lot to choose. And clean rooms.
Stayed in June 2022
Reviewed: 16 June 2022
Peter
IndonesiaThe hotel start get a bit dated and the pool and area around it is in need or maintenance.
The beds in the hotel is good standard this class of hotel and the higher floors is nice and quiet. The breakfast was great compared to many hotel I have stayed at lately.
Stayed in June 2022
Reviewed: 2 June 2022
Jochen
Spain- location somewhat far from the centre in a nondescript part of town
no-nonsense business hotel up to the usual Aston standards, you'll get what you expected - great buffet breakfast with a lot of choice - very nice staff
Stayed in May 2022
Reviewed: 28 March 2022
Narwastudita
Indonesiathe work station is not comfortable at all. feezing since it face directly with the AC, the chair is also too low so very uncomfortable, i have telecon all day in the hotel from 9 am to 9pm so its a torture. food is very basic. could be better with the variety i found leaking on the window during heavy rain. and when i report it to the housekeeping staff, he didnt care and dont bother to take note since it already dried all day
bed is comfortable, washroom also ok
Stayed in March 2022
Reviewed: 26 March 2022
Huger
Indonesiafood is so-so, better to find meal outside hotel than having breakfast at the hotel
room is huge, clean, and comfortable
Stayed in February 2022
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