The pillows felt like they were filled with some sort of bead and not plush, not the end of the world but it did affect the quality of sleep. The waterfront amenities, deck, and pergolas need serious maintenance and new mattresses. This alone would nearly bring it to a 10/10

Although the facilities are dated and in need of maintenance the rooms themselves were really nice, modern enough, and most importantly, were clean. The bed was comfy and the staff were amazing and very helpful. Watching the sunset off the ocean front deck was beautiful :)

Stayed in February 2024

We asked a shuttle from airport but it didn't arrive, so we had to find a taxi by ourself. Location is far from the town. Nothing at walking distance. Good if you look just for sea and quiteness. Lobby and garden look old and need refreshment.

Super friendly staff. Beautiful confortable room. Water tank free of charge respectful of environment. Beautiful coral reef in front of hotel. There is no beach but a stair going into the sea and corals few meters far. Very quiet place.

Stayed in January 2024

Nothing

Very clean and excellent value for money

Stayed in November 2023

They have a private beach right next to the building which is the highlight of our stay!!

Stayed in October 2023

The small alley to reach the property. Also the outdoor facilities in front of the sea are less maintenance. It would be better if the gazebos were clean.

Direct access to the sea, spacious bedroom, comfy bed, clean bathroom.

Stayed in August 2023

Nothing

Right on beach. Super quiet. Friendly reception Private beach. Great fish 10m off shore

Stayed in August 2023

No mobile reception here. Wifi in room is sufficient Some problems with the hot water made a hot shower a little bit unreliable

Good location. Room was cheap, breakfast was basic but good Good location close to candidusa, but there isn’t a lot of things to do

Stayed in July 2023

The hot water needs to run a few minutes before getting hot

Very kind and helpful staff! The food was also very tasty and well made

Stayed in July 2023

Only bread, coffee, egg omelette, and fruits available for early breakfasts at 07:00. Hotel far from eateries, shop and convenient stores. 20 or more mins walk thru badly lighted gravel roads. Though you can rent a bike with extra cost. Lacks Kitchen utensils, bowls and plates etc. cleaning cloths, too small waste disposal bin that was savaged by cats or monkeys overnights.

Awesome Seafront. Can do snorkelling. Huge room. Cold air Cond. Water pressure and room cleaniless. Room for improvement. Friendly staff. Quiet area. Nice designed staircases for easy use esp with heavy bags and suitcases.

Stayed in July 2023

Clean and comfy rooms, very welcoming and friendly staff

Stayed in June 2023

friendly staff, right on the beach

Stayed in May 2023

location, clean, price

Stayed in April 2023

Looks like a construction site, not really clean, especially the outside area

Friendly Stuff

Stayed in March 2023

Nothing!

A quaint hotel by the sea with breakfast, run by a group of super attentive, friendly and accommodating women staff. They went above and beyond to make our stay perfect, despite the bad weather. Very happy and satisfied with our stay there. They even packed our breakfast to go when we had to do an early check-out. The restaurant wasn’t open but there are restaurants in the same area that do free pick-ups and drop offs! Go to Warung B,Tok!

Stayed in December 2022

Some of the seating and walking facilities along the beach front need fixing!They need to invest in new towels for the room!

great location more care should be taken to tend to the gardens!

Stayed in November 2022

It was ok place.

Nice spot next to beach. Nice and breezy on a humid day.Staff friendly. Breakfast minimal. Couple of eating places 10 min walk away. Hotel showing wear and tear. Wifi ok. Room big. Bed Comfortable.

Stayed in December 2022

Nice breakfast provided daily. Fresh fruit smoothies provided for a small fee. A highlight was the reef just a few feet into the ocean. Snorkel around the cement pier just to the west for a huge array of BEAUTIFUL fish! I spotted a purple & yellow puffer! As good of snorkeling as a paid trip I took to blue lagoon. Bring your own googles, as the resort has been limited in equipment availability. Staff are very friendly and accommodating to special requests/needs. Much appreciation for the hospitality. Air conditioned rooms were nice and chilled.

Stayed in November 2022

The air conditioner didn’t work

Very Kind Staff

Stayed in November 2022

the wifi is so slow

perfect place if you looking for beachfront hotel

Stayed in November 2022

Small maintenance items like plumbing need to be addressed

A big shout out to Lenny and the team at Crystal Beach for their friendly and helpful service during my first stay in the hotel. While the building itself was a bit dated and needed some TLC the staff went out of their way to ensure I had everything I asked for to make my two night stay relaxing and peaceful. I will return again next season to relax in the quiet pool area. The hotel is at the end of a long driveway so no passing traffic can be heard from the hotel areas. Buffet breakfast was more than adequate and dinner on my first night was delicious.

Stayed in November 2022

reception area could be cleaner and better.

small motel. very friendly staff

Stayed in September 2022

Candidasa has slightly iffy internet, however that's beyond the control of any of the hotels.

The staff here are absolutely amazing- friendly and caring. Our utmost thanks to Leni and her team for all their care, consideration, and friendliness. It's a gorgeous location, made even better by the staff. We stayed in a "top hotel" in a tourist area after Candidasa and found we missed Crystal Beach!

Stayed in October 2022

This review has been hidden because it doesn't meet our guidelines.

The hotel was very poorly maintained. The bathroom was not cleaned when we checked in, garbage was in the bin and the shower with toilet very dirty, towels were absent in the room and we had to ask for it. The AC didn't work well and it was hot to sleep in the room. Kitchen was filthy and breakfast was very poor. We felt that the staff do not have any motivation to take care of the facilities.

Location is very quiet, the room was spacious, water refil was great.

Stayed in April 2024

Building, room, staff

Location on the beach

Stayed in March 2024