So friendly stuff and so calm atmosphere

Stayed in March 2024

On Booking, it was indicated that a gym was available. However, the designated room was an unairconditioned, empty space with a few dumbbells. However, I had plenty of room in the villa to do my workout on my travel yoga mat or in the spacious pools ;-)

The Togu Hotel is a special place. The restaurant area with its huge and temple like architecture is phenomenal and also the two pools are fantastic. From almost everywhere, you can see the sea. The hotel offers very beautiful experiences, such as a romantic breakfast on a boat, wonderful spa treatments in an amazing building, and the staff is very kind and accommodating.

Stayed in April 2024

Everything about this hotel is exceptional but I have to say the staff is exceptional. The beach and the swimming pools is out of a fairytale and the quiet elegance of the whole hotel is so good for the soul. The food and service excellent . Afternoon tea such a nice touch. Breakfast outstanding

Stayed in March 2024

Beautiful grounds and pools and gardens. On the beach with water sports available. The water is wonderful. The staff are amazing and attentive!

Stayed in January 2024

Phone charging destroyed my charger

Location, tasteful design, great food and coffee

Stayed in December 2023

Booking

Stayed in December 2023

The outside bathroom meant that it had no aircon. The hotel is very isolated with nowhere to walk in the evening.

The food is exceptional. Extensive menu with plenty of choice for breakfast and dinner. Probably the best food we had whilst in Malaysia and Indonesia. There were facilities for snorkelling and kayaking (free) and afternoon tea each day.

Stayed in October 2023

Nothing.

Everything was fantastic! The place, the beach, the swimming pool, the staff! The breakfast is delicious, the chef is so kind and care with each detail. The beach in front is peaceful and super clean, ideal for refreshing and swimming! The view is breathtaking! The staff is the most kind and caring I’ve ever see. I was a solo travelling girl, and sometimes they gift me with buquê flower made from coconut tree. I felt so loved and welcome, as part of a family. I highly recommend this hotel and Lombok, it’s a peace of paradise! Don’t hesitate to go if you are solo! It’s an amazing and healing place!

Stayed in September 2023

Everything

Stayed in September 2023

Not depending on the hotel, just an information: during the afternoon the sea is completely dry, but there are 2 beautiful pools, so, no problem at all!

The best experience ever. The hotel is amazing, beautiful architecture, beautiful landscape, clean and quiet. The food is really good, with a menu so various that is impossible to try everything. Staff was incredible, everyone did the best for our wellbeing. Sunset there is unbelievable.

Stayed in August 2023

nothing

Staff, presidential suite, food, beach, activities

Stayed in July 2023

Everything! Absolutely beautiful hotel. The buildings, the staff, the beach, the food! Everything! The breakfast with the breakfast bowls were amazing (just like everything else)! We spent part of our Honeymoon here and the staff really went that extra mile to make our stay unforgettable. And the afternoon tea by the beach every day. The pool areas! I could just sit and look at how beautiful everything was for hours. Really something special, from the fantastic greeting at arrival to the personal send-off when we left.

Stayed in May 2023

nothing.

Incredible service, they remembered our food preferences from day one and had specific menus for us. we also tried stand up paddling and kayaking. the rooms were beautiful and so was the property. located on a peaceful, quiet beach. perfect if you are looking for relaxing and solitude. cannot emphasise enough on the amazing service from the get go.

Stayed in June 2023

very friendly staff

Stayed in March 2023

Staff, tranquility

Stayed in October 2022

The most impressing part of our stay was the exceptional service. Everyone went above and beyond to accommodate our needs and make us feel like such special guests. Budi, our driver, was knowledgeable and entertaining, bringing us around for many hours. He was caring and helpful when we had to go to the hospital because of an allergic reaction at pink beach in the south. He even stopped on the way to purchase peanuts for us to feed to the monkeys on the way to the resort. The food service staff were very professional and friendly, making us feel welcome and always checking if we needed dinner even if we came back late. The bartender and staff were also entertaining and friendly, with our bartender for the night telling us stories about his time in the 3 gili and giving us recommendations for future visits there. As for the drinks, the gin and tea was a unique creation. The staff at the beach handling the snorkels and canoes were also helpful, running to get snorkels for us when we requested them at the last minute before leaving for pink beach. They even helped bring the canoe into the water at 5.30am. The masseurs were very skilful and ensured our bodies recovered after a long day. The food was 5 star quality, with a good mix of international and local dishes. Not a single dish disappointed. Our favourites were the baby chicken with eggplant, rendang, and smoked tuna dish. The service staff also went out of their way to create a candlelight dinner, completed with a bonfire and flowers all around, when we requested to eat at our room. The service staff also provided afternoon tea with handmade biscuits everyday, and even gave us extra drinks and treats after we checked out as a farewell gift. The room was clean and fresh. The staff would put fresh flowers around the room everyday. The towels would also be folded into elephants, swans and monkeys, completed with leaves cut into small circles as the “eyes”.

Stayed in December 2022

overprized dinner with mediocre quality. the private pool of our room was a little dirty and the water quality of our pool didn‘t seem to be taken care of frequently. good to know: the water level in the sea is maximum at knee hight, not really suitable for swimming as there are many sharp corals close to the surface.

rooms very spacious. outdoor area huge. good breakfast. good massages in the spa. friendly staff. beautiful hinduistic style.

Stayed in October 2022

We have spent a week at Tugu Lombok and we’re totally overwhelmed by the service we have been offered. The beautiful beach, the amazing and very well maintained gardens and the good facilities were topped by an amazing food (try the Rendang and the Fish Curry) and the most friendly and dedicated Staff we’ve ever experienced. You feel as you were in a movie… We’d definitely come back and I’d recommend it to everyone.

Stayed in October 2022

Everything was wonderful. We did one bike excursion from the hotel and the bikes were not in good shape. We mentioned this is the GM and we immediately received a discount and massages to make up for it.

Breakfast was excellent. The fresh fruit juices were divine. Many options on the menu so we had several different options. The best were the salmon eggs benedict.

Stayed in October 2022

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The staff is extraordinarily friendly, mindful and unique and is committed to go the extra mile for each guest. From the gardener who will sometimes give you prepared flowers over the cleaning who makes animals out of the towels to the waiters (who are the best) and management make you feel very special. We have never seen anything like this. The place is very well maintained. Breakfast tastes amazing and is decorated beautifully. Food and dinner tastes delicious. 2 very nice pools. Good trips to the Gillis easy possible from here. We have stayed at many very nice hotels so far and this is among the best.

Stayed in September 2022

Mosquito

Breakfast is great

Stayed in July 2022

We liked everything, nothing bad to say about it.

The hotel is extremely beautiful, exceeded our expectations by far. The beach is also amazing, food really good and staff very nice.

Stayed in August 2022

The menu becomes repetitive- same for lunch/ dinner however great choices. Intrusive people who won’t leave you alone selling things at the beach and taking full advantage of over pricing.

Postcard location, absolutely breathtaking. Ideal for a reset. The hotel is extremely charming/ a bygone era. Staff are kind and attentive, they go above and beyond to make you comfortable- they think of your needs before you do!

Stayed in August 2022

A wonderful unique stay. Lets keep it a secret but ensure this place survives!!

Stayed in June 2022