New Line Road, Waterville, Ireland
#7 of 12 hotels in Waterville
Guests' ChoiceBased on 258 hotel reviews
8.6Cleanliness
9.2
Comfort
9.3
Location
9.6
Facilities
8.6
Staff
9.3
Value for money
8.3
Free WiFi
8.8
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End of dialog contentReviewed: 17 April 2024
Tom
IrelandPainting renovations ongoing at time of visit
Very comfortable, friendly staff and good food
Stayed in April 2024
Reviewed: 7 April 2024
Janet
United KingdomNothing.
We were originally booked into another local hotel but this was cancelled due to the refugee situation. I re-booked at The Butler Arms and we were certainly not disappointed. Lovely location and the room was clean and comfortable. The breakfast was good and the staff were really nice.
Stayed in April 2024
Reviewed: 7 April 2024
Breda
IrelandLovely staff some renovation going on otherwise overall lovely stay
Stayed in April 2024
Reviewed: 31 October 2023
Noreen
IrelandWe had a very relaxing time with family.
Food and staff were amazing.
Stayed in October 2023
Reviewed: 31 October 2023
Elizabeth
IrelandGood excellent staff the twin sisters were very good
Stayed in October 2023
Reviewed: 14 October 2023
Kathy
United StatesBeautiful, clean.
Stayed in October 2023
Reviewed: 8 October 2023
Mary
IrelandSea view. Lovely breakfast. Relaxed and comfortable
Stayed in October 2023
Reviewed: 23 September 2023
Alexis
United StatesExtremely friendly!!
Stayed in September 2023
Reviewed: 8 September 2023
Wayne
United StatesNice bright room, unfortunately also at night. Street lights without blackout blinds.
Stayed in September 2023
Reviewed: 6 September 2023
Kelvin
AustraliaNo laundry service so we had to use a 'launderette' which was beside a service station which the locals use so there was a bit of a wait. There was only three and not much cover from the rain!
Beautiful hotel and in a great location overlooking the ocean! We drove and found it quite easily. They had parking out the back which made it easy for us to park and enter the premises. The room was large and spacious and so was the bathroom. The hotel was connected to a bar which we found appealing for afternoon drinks! They also had various other rooms you could use such as a quiet room and a billiards room. There was lots to choose from for breakfast and it was always delicious! We had a great stay thank you!
Stayed in July 2023
Reviewed: 6 September 2023
Moira
United Stateslocation and old fashioned. excellent food
Stayed in August 2023
Reviewed: 4 September 2023
Conor
IrelandSome of the furniture in the room is a bit shabby and dated. Room doesn’t have a/c either, and small window openings, so can be quiet warm.
Great dinner and breakfast in Charlie’s. Huge room and very comfortable with nice bathroom and bathtub. Love the location on the seafront, being able to walk out to the beach after dinner.
Stayed in September 2023
Reviewed: 28 August 2023
Locky
New ZealandFood excellant, location awesome, weather outstanding
Stayed in August 2023
Reviewed: 18 August 2023
Daly
IrelandCondensation in between the double glaze window ruined the beautiful views.We would have been moved if we had brought it to their attention. Breakfast was a little disappointing as the last time we stayed it was brilliant. But we will be back.
Staff brilliant. Lovely meal outdoors. Very comfortable and quite.
Stayed in August 2023
Reviewed: 26 July 2023
Jo
IrelandBreakfast could have had a little more on offer.
Location and the sea view room. Staff were gorgeous.
Stayed in July 2023
Reviewed: 19 July 2023
Joel
United Kingdomparking no space
restaurant
Stayed in June 2023
Reviewed: 9 June 2023
Mark
United StatesGreat location, wonderful view of the beach and coastline. Very nice staff in the hotel and the attached pub. The breakfasts were wonderful and the wait staff attentive.
Stayed in June 2023
Reviewed: 7 June 2023
Margaret
United StatesThe rooms were quite dated - needed new carpet (very worn in spots), needed painting/wallpaper. The windows also needed cleaning. The hotel only has one elevator, so there is a lot of walking to do to get from room to restaurant and bar for people with mobility issues. The main hotel bar was closed (I presume for renovations), but at least the attached Fisherman's Bar was open for drinks and casual meals.
The location of the hotel is excellent - within walking distance to the village. There is a lovely bayside walking path in front of the hotel, and the views of the bay are spectacular. The breakfast was very good, but could have used more cold options, i.e. cereals, yogurt, and fruits. The rooms were large with wonderful 3-directional views from floor to ceiling windows in the little sitting area. The history of Butler Arms is fascinating.
Stayed in May 2023
Reviewed: 5 June 2023
James
BahrainNo air conditioning but a good stiff breeze from the sea will cool the room down during the evening. We just happened to hit early summer, 20-22 Celsius, while we were there but gorgeous weather.
Centrally located to town, actually in town, and the staff was just terrific. Nice stop at halfway point on the Ring of Kerry. Central store right at the back of the hotel and ice cream shop also. Breakfast was by order, limited but not a buffet. There is a grass courtyard outside with tables and chairs where you can order food and drinks just about all day long, the view is of the ocean and just stunning. The place gets hopping on the weekends so go early if you want outside table. The food is exceptional and plentiful. Calamari is just right. The staff works hard all day long with the tables inside and out, making sure everyone is getting what they want. Kudos to the Staff. Hit the Fishermans Bar for a nightcap, staff friendly and great fun.
Stayed in June 2023
Reviewed: 4 May 2023
Michael
IrelandRoom to be further away from dining area.
Excellent breakfast. Beautiful location. Exceptionally helpful staff. Very helpful with our infant.
Stayed in April 2023
Reviewed: 6 April 2023
Barry
IrelandA small electrical fault caused by the tripping of a trip switch was sorted quickly by staff.
Friendly, efficient & helpful staff. Excellent food and exceptional service from Karin in dining area. Very attentive to all our needs. Very good value and pleasant surroundings.
Stayed in April 2023
Reviewed: 6 April 2023
Nicola
IrelandThe view was amazing. Food was great. Staff very helpful
Stayed in April 2023
Reviewed: 2 April 2023
Ann
IrelandHotel, staff, location, and food were all at a very high standard and excellent value for money. We were very impressed with everything
Stayed in April 2023
Reviewed: 26 March 2023
Cathy
IrelandNo hot water on fist morning but swiftly fixed. Wanted to stay a 3rd night but hotel was closed, it was at the start of the season. I booked somewhere else myself. Room could have had black out curtains.
Great location, good room and good food. Brilliant breakfast!
Stayed in March 2023
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