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Reviews of Butler Arms Hotel 4 stars

New Line Road, Waterville, Ireland

#7 of 12 hotels in Waterville

Guests' Choice

Review score

Based on 258 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    9.6

  • Facilities

    8.6

  • Staff

    9.3

  • Value for money

    8.3

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 April 2024

    8.0
    Excellent, comfortable and friendly
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Painting renovations ongoing at time of visit

    Very comfortable, friendly staff and good food

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night

    Nothing.

    We were originally booked into another local hotel but this was cancelled due to the refugee situation. I re-booked at The Butler Arms and we were certainly not disappointed. Lovely location and the room was clean and comfortable. The breakfast was good and the staff were really nice.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Lovely staff some renovation going on otherwise overall lovely stay

    Stayed in April 2024

  • Reviewed: 31 October 2023

    8.0
    Very enjoyable and look forward to my next trip..
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We had a very relaxing time with family.

    Food and staff were amazing.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Good excellent staff the twin sisters were very good

    Stayed in October 2023

  • Reviewed: 14 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Beautiful, clean.

    Stayed in October 2023

  • Reviewed: 8 October 2023

    8.0
    Very enjoyable- looking forward to staying again soon.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sea view. Lovely breakfast. Relaxed and comfortable

    Stayed in October 2023

  • Reviewed: 23 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Extremely friendly!!

    Stayed in September 2023

  • Reviewed: 8 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nice bright room, unfortunately also at night. Street lights without blackout blinds.

    Stayed in September 2023

  • Reviewed: 6 September 2023

    10
    We had a lovely stay, the facilities were good and the location was good for us.
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 3 nights

    No laundry service so we had to use a 'launderette' which was beside a service station which the locals use so there was a bit of a wait. There was only three and not much cover from the rain!

    Beautiful hotel and in a great location overlooking the ocean! We drove and found it quite easily. They had parking out the back which made it easy for us to park and enter the premises. The room was large and spacious and so was the bathroom. The hotel was connected to a bar which we found appealing for afternoon drinks! They also had various other rooms you could use such as a quiet room and a billiards room. There was lots to choose from for breakfast and it was always delicious! We had a great stay thank you!

    Stayed in July 2023

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    location and old fashioned. excellent food

    Stayed in August 2023

  • Reviewed: 4 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Some of the furniture in the room is a bit shabby and dated. Room doesn’t have a/c either, and small window openings, so can be quiet warm.

    Great dinner and breakfast in Charlie’s. Huge room and very comfortable with nice bathroom and bathtub. Love the location on the seafront, being able to walk out to the beach after dinner.

    Stayed in September 2023

  • Reviewed: 28 August 2023

    9.0
    best kept secret loved it all
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Food excellant, location awesome, weather outstanding

    Stayed in August 2023

  • Reviewed: 18 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Condensation in between the double glaze window ruined the beautiful views.We would have been moved if we had brought it to their attention. Breakfast was a little disappointing as the last time we stayed it was brilliant. But we will be back.

    Staff brilliant. Lovely meal outdoors. Very comfortable and quite.

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    Great location on the Ring of Kerry. Perfect for visiting Valentia and a great place to stop off on a 2 day trip of the
    • Leisure trip
    • People with friends
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast could have had a little more on offer.

    Location and the sea view room. Staff were gorgeous.

    Stayed in July 2023

  • Reviewed: 19 July 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night

    parking no space

    restaurant

    Stayed in June 2023

  • Reviewed: 9 June 2023

    10
    We will stay at the Butler Arms whenever we’re in Waterville.
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Great location, wonderful view of the beach and coastline. Very nice staff in the hotel and the attached pub. The breakfasts were wonderful and the wait staff attentive.

    Stayed in June 2023

  • Reviewed: 7 June 2023

    8.0
    This was a very well-located hotel with pleasant views. We enjoyed it very much.
    • Leisure trip
    • Group
    • Deluxe Double Room with Sea View
    • Stayed 2 nights

    The rooms were quite dated - needed new carpet (very worn in spots), needed painting/wallpaper. The windows also needed cleaning. The hotel only has one elevator, so there is a lot of walking to do to get from room to restaurant and bar for people with mobility issues. The main hotel bar was closed (I presume for renovations), but at least the attached Fisherman's Bar was open for drinks and casual meals.

    The location of the hotel is excellent - within walking distance to the village. There is a lovely bayside walking path in front of the hotel, and the views of the bay are spectacular. The breakfast was very good, but could have used more cold options, i.e. cereals, yogurt, and fruits. The rooms were large with wonderful 3-directional views from floor to ceiling windows in the little sitting area. The history of Butler Arms is fascinating.

    Stayed in May 2023

  • Reviewed: 5 June 2023

    10
    Proud Butler Arms Hotel
    • Leisure trip
    • Couple
    • Deluxe Double Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    No air conditioning but a good stiff breeze from the sea will cool the room down during the evening. We just happened to hit early summer, 20-22 Celsius, while we were there but gorgeous weather.

    Centrally located to town, actually in town, and the staff was just terrific. Nice stop at halfway point on the Ring of Kerry. Central store right at the back of the hotel and ice cream shop also. Breakfast was by order, limited but not a buffet. There is a grass courtyard outside with tables and chairs where you can order food and drinks just about all day long, the view is of the ocean and just stunning. The place gets hopping on the weekends so go early if you want outside table. The food is exceptional and plentiful. Calamari is just right. The staff works hard all day long with the tables inside and out, making sure everyone is getting what they want. Kudos to the Staff. Hit the Fishermans Bar for a nightcap, staff friendly and great fun.

    Stayed in June 2023

  • Reviewed: 4 May 2023

    10
    Excellent. Will defo be back again.
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room to be further away from dining area.

    Excellent breakfast. Beautiful location. Exceptionally helpful staff. Very helpful with our infant.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A small electrical fault caused by the tripping of a trip switch was sorted quickly by staff.

    Friendly, efficient & helpful staff. Excellent food and exceptional service from Karin in dining area. Very attentive to all our needs. Very good value and pleasant surroundings.

    Stayed in April 2023

  • Reviewed: 6 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The view was amazing. Food was great. Staff very helpful

    Stayed in April 2023

  • Reviewed: 2 April 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel, staff, location, and food were all at a very high standard and excellent value for money. We were very impressed with everything

    Stayed in April 2023

  • Reviewed: 26 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No hot water on fist morning but swiftly fixed. Wanted to stay a 3rd night but hotel was closed, it was at the start of the season. I booked somewhere else myself. Room could have had black out curtains.

    Great location, good room and good food. Brilliant breakfast!

    Stayed in March 2023

Showing 1 – 25

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