Koregaon Park Road, Bund Garden Road, 411001 Pune, India
#134 of 364 hotels in Pune
Guests' ChoiceBased on 547 hotel reviews
7.3Cleanliness
7.7
Comfort
7.7
Location
8.4
Facilities
7.4
Staff
7.9
Value for money
7.1
Free WiFi
7.6
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End of dialog contentReviewed: 29 June 2022
Raunak
IndiaStaff wasn't attentive, didn't even pick up the Luggage at the time of Check In, didn't even offer to pick it up at the time of Check-in and anyone could see me struggling as I have Slip Disc, Magnetic Key not Operational, did not replace it inspite of informing them to replace it, had to step out again, workspace had a sticky layer of something, things would get stuck on it, also NO ONE came to pick up the Luggage at the time of Check out inspite of giving them a Heads Up 30 mins in advance!! Room No. 624
Spacious Rooms, Delicious In Room Food, Decent Breakfast Buffet.
Stayed in June 2022
Reviewed: 5 June 2022
Wooho
South KoreaGood hospitality and services. Well equipped and maintained rooms as expected each time.
Stayed in May 2022
Reviewed: 1 June 2022
Nikhil
IndiaEverything apart from ordering in room dining
Stayed in May 2022
Reviewed: 8 May 2022
Rohit
AustraliaFront desk too slow. No one picks the phone when called from room. This behaviour was consistent every time I called in the 2 days. Room service was also very slow.
Clean room, courteous staff in the cafe.
Stayed in May 2022
Reviewed: 2 May 2022
Om
IndiaBathroom Product
All things
Stayed in May 2022
Reviewed: 2 May 2022
Rahul
IndiaFood specially lunch time(Biryani was tasteless, just boiled rice and chicken no spices) and once dinner, Super oily Panner Kadhai.
Location, Room size, view.
Stayed in May 2022
Reviewed: 11 April 2022
Chinmoy
IndiaThe biggest let down was the breakfast. It wasnt fresh and was quite sad.
Good rooms with comfortable bedding. Support staff was decent. Food is a big let down however since delivery is allowed and nearby options are plenty.
Stayed in March 2022
Reviewed: 17 March 2022
Harshada
Indiahouse keeping services were disappointing. they were slow and most of the times they didn’t attend possibly due to short in staff.
location is perfect
Stayed in March 2022
Reviewed: 7 March 2022
Arun
Indiaroom is full of dust , everywhere dust in room , blanket was not clean
room size is good , restaurant and hotel lobby was good
Stayed in March 2022
Reviewed: 20 February 2022
Abhinav
IndiaLooks like the rooms need a bit of maintenance. The furniture looks old and dainty and one could see the missing patches of paint. I had higher expectations from Crowne Plaza.
The room was clean and the staff courteous and warm. The breakfast spread was good and the chef attends to everyone personally.
Stayed in February 2022
Reviewed: 11 February 2022
Mohammed
IndiaThere capuchino machine was out of order.
There staff made up for any shortcomings, if at all, with there charming hospitality.
Stayed in February 2022
Reviewed: 15 May 2024
Deepak
IndiaRoom was stinking before the entry
Location in city
Stayed in April 2024
Reviewed: 13 May 2024
Siddharth
IndiaThe hotel staff has a really bad attitude. I have stayed here many times because of the location. But never again. The staff has just gotten bad to worse
Property is centrally located
Stayed in April 2024
Reviewed: 4 May 2024
Kaiwalya
United KingdomI Asked at the reception to extend my stay while checkin. I was told there is plenty of rooms available but person on reception didn't knew how to extend the stay. I was told someone will contact me from reservation team for extension. However no one contacted me till my checkout. Finally I booked hotel somewhere else. On the first day after check in there was no water available in the bathroom had to call the reception and I was told to wait for half an hour for water supply to start. Simple 2 cups of coffee and sandwich took more than an hour, had to call and request restaurant 3 times to get it.
Stayed in May 2024
Reviewed: 2 May 2024
Misbah
United Arab EmiratesClean room, good breakfast.
Stayed in April 2024
Reviewed: 31 March 2024
Maral
IndiaWhenever we ordered food from outside, the staff didn't deliver it to the room, we had to come outside to collect the food.
Great hospitality, proactive staff, loved the stay. Must visit the pool. Amazing food items in the buffet.
Stayed in March 2024
Reviewed: 30 March 2024
Anju
IndiaNA
Will give A+ in all the aspects
Stayed in March 2024
Reviewed: 29 March 2024
Satish
IndiaGood variety of food items.
Stayed in March 2024
Reviewed: 25 March 2024
Harsoor
IndiaNothing
Every thing
Stayed in February 2024
Reviewed: 22 March 2024
Mohapatra
IndiaBehaviour of staff at reception not good. I would suggest please think 3 times before book this hotel for your stay
The staff are very rude..
Stayed in March 2024
Reviewed: 22 March 2024
Murtuza
IndiaHotel is really old and has terrible smell. Don't advice to stay here
Nothing
Stayed in March 2024
Reviewed: 16 March 2024
Sheeraz
United Arab Emiratesloud music from ground floor, boring and tasteless breakfast, dirty lift lobby and lift. over used bathroom, greasy room and extremely dirty stain carpet in the room
staff friendliness
Stayed in January 2024
Reviewed: 9 March 2024
Sharadkumar
IndiaFirst washroom flush was not working , second inspite of teelung reception in charge intercom was ringing first at 10pm then 2:30AM disturbed the sleep after day long driving from Goa
Location is good , staff was food
Stayed in February 2024
Reviewed: 6 March 2024
Singh
IndiaSpecial rates should be given to Corporate officials visited Hotel.
Stayed in March 2024
Reviewed: 5 March 2024
Sanjiv
Indiaa) The hotel is looking very run-down. b) WC had stains. c) Linen did not look fresh. d) Woodwork was lacking finish. e) Checkout staff getting distracted by persons jumping the queue.
Excellent location. F&B staff were friendly.
Stayed in March 2024
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