25, Off Arthur Bunder Road, Colaba, Colaba, 400005 Mumbai, India
#284 of 653 hotels in Mumbai
Guests' ChoiceBased on 508 hotel reviews
6.7Cleanliness
7.2
Comfort
7.4
Location
8.2
Facilities
7.0
Staff
7.5
Value for money
6.6
Free WiFi
6.9
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End of dialog contentReviewed: 2 April 2024
Mohammed
United Arab Emirates-
Receptionist ms. Afroon is very nice and lovely
Stayed in March 2024
Reviewed: 1 April 2024
Mohammed
United Arab EmiratesNothing
Nil
Stayed in March 2024
Reviewed: 24 March 2024
Venkatesh
IndiaWhat we were promised as part of the booking - like the gift hamper and a bottle of wine was not given - even when we asked about this at the time check out the staff said they will get back and nobody got back.
Stayed in February 2024
Reviewed: 20 March 2024
Carl
CanadaThe bathroom is in need of some renovations
Friendly and helpful staff and the location
Stayed in March 2024
Reviewed: 16 March 2024
Xavier
FranceToo much noise in the rooms around. Some people did smoke and the smell went to the room. The WIFI is not working properly. Tea at breakfast is poor quality.
The localisation. The restaurant.
Stayed in March 2024
Reviewed: 16 March 2024
Carl
CanadaFriendly staff. Great location. Good breakfasts
Stayed in March 2024
Reviewed: 14 March 2024
Khalid
United Arab EmiratesNice view
Good location
Stayed in March 2024
Reviewed: 13 March 2024
Indurdeo
MauritiusAll good. Excellent staff, very caring with a high sense of hospitality, with special mention to the duty manager Nidesh and his supporting staff Leyon and Ashutosh who made our stay wonderful. Keep it up
Stayed in March 2024
Reviewed: 6 March 2024
Ranjan
IndiaBreakfast spread could be better..
Location is good ! Food was great
Stayed in March 2024
Reviewed: 9 February 2024
Rajkaran
South AfricaLocation is superb. Staff were very accommodating and helpful.
Stayed in February 2024
Reviewed: 7 February 2024
Mohammad
IndiaHorrible WiFi... couldn't get any work done. There is NO sound proofing in the room doors... so corridor conversations are clearly audible at all times.
Great location, great hospitality and the quality and choice of food is excellent for the price.
Stayed in February 2024
Reviewed: 7 February 2024
Darren
SingaporeThe restaurant too crowded. Everyday have to update your key card at the counter!
Location , not near main road therefore very quiet .
Stayed in January 2024
Reviewed: 4 February 2024
Shima
OmanThere is no breakfast variety
Good hotel in a very good location
Stayed in January 2024
Reviewed: 4 February 2024
Shima
OmanThere is no breakfast variety
Very clean and in a great location
Stayed in January 2024
Reviewed: 2 February 2024
Murtaza
United KingdomOccasionally we used to get noises from other room and corridor especially when we were trying to sleep at night. Also toilet flushing and showering also penetrated into the rooms which was a great experience!
Food was lovely as well as the location. Service was good too.
Stayed in February 2024
Reviewed: 18 January 2024
Barbara
United KingdomChoice of Gin limited.
Choice of food at breakfast was good.
Stayed in January 2024
Reviewed: 16 January 2024
Victoria
United KingdomSwimming pool and bar could have been more welcoming. The pool are was not somewhere you could relax around for hours should you want a day off from sightseeing. We asked about the bar on the first night and you had to sit in the restaurant area if you wanted to make use of it. Don’t know why they couldn’t put some tables outside near the pool, we would definitely have made use of that. Annoyingly tables and chairs did turn up outside on our last night.
Location was good. Bed and pillows were very comfortable Staff were friendly. I have seen other reviews saying staff are not friendly, but not true in our case. We did notice that the staff are often spoken to really badly by some guests, but were always polite in response.
Stayed in January 2024
Reviewed: 7 January 2024
Samantha
United KingdomNothing
Great location for exploring & staff were very accommodating, put up bed wasn’t the greatest for 3 person in suite
Stayed in December 2023
Reviewed: 24 December 2023
Imraan
South AfricaThe breakfast selection can be improved. Otherwise, the hotel is good.
The location is good. Walking distance to Gate of India and Colaba Causeway. Easy access to taxis.
Stayed in December 2023
Reviewed: 21 December 2023
Riccardo
ItalyThe corridor of the 9th floor where a bit old and under maintenance, shower curtain could be more clean
Staff, position, choice of food
Stayed in December 2023
Reviewed: 7 December 2023
Ryan
United KingdomStaff on check in were friendly, we arrived at 6am and they provided us with a shower and an area to change before our room was ready later that day.
Stayed in November 2023
Reviewed: 27 November 2023
Kem
South AfricaDefinitely not a 4star place. The hotel staff is terrible. You are not allowed to consume beverages like coke in the foyer. Reason being it contaminates the area. Most stupidest thing ever. Reception staff was horrible. These guys are also over priced when it comes to car rentals etc.
The location was great. Food was good.
Stayed in October 2023
Reviewed: 12 November 2023
Colin
United KingdomNot an issue for me but its a step in shower so older people may struggle
Friendly staff Room was great and bed was comfortable
Stayed in November 2023
Reviewed: 3 November 2023
Mohammed
United Arab EmiratesStaff behavior especially when I paid the payment when I reach the hotel as they take an amount more than what showed in booking.com and I claimed that and waiting for booking.com response.
Location.
Stayed in October 2023
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