Outer Ring Road, Paschim Vihar, Pashim Vihar, 110063 New Delhi, India
#732 of 1,286 hotels in New Delhi
Guests' ChoiceBased on 1865 hotel reviews
6.3Cleanliness
7.1
Comfort
7.2
Location
7.0
Facilities
6.7
Staff
6.9
Value for money
6.4
Free WiFi
6.7
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End of dialog contentReviewed: 19 April 2024
Kishor
Kenyareception and luggage handling on reaching hotel
liked the room . i did not stay there for breakfast.
Stayed in April 2024
Reviewed: 28 March 2024
Narinder
IndiaToo much tax on everything very very expensive from laundry to drinks worst was in spa
Went after 5 years was not the same anymore.
Stayed in March 2024
Reviewed: 15 March 2024
Biliki
IndiaThe Amenities were not the same as they were shown during the reservation through the Booking.com. Room services are to be reminded for their provision.
Stayed in March 2024
Reviewed: 11 March 2024
Pedram
IranWell nothing is 5 star in here... not as clean and maintained, tgey kept us hours for checking in and also they biy at reception had an attitude which i dint like... in general i dint find them welcoming enough
Well whole thing were average, we had to stay tgere brcause we were suppose to attend a wedfing and our host were near by,
Stayed in March 2024
Reviewed: 10 March 2024
Pankaj
IndiaWashroom is very small
Location was good. I appreciate the service and support of Restro manager Mr. Prakash
Stayed in March 2024
Reviewed: 2 March 2024
Arthur
IrelandWedding venue playing loud music until late every night and thin windows allowed sound and drafts in.
Stayed in February 2024
Reviewed: 26 February 2024
Cameron
AustraliaRooms need deep cleaning. From far it looks clean but with closer inspection very filthy.
Spacious rooms and hotel had good amenities
Stayed in February 2024
Reviewed: 20 February 2024
Ishwari
IndiaAll ok
good place to stay
Stayed in December 2023
Reviewed: 18 February 2024
Marin
SwitzerlandThere was a very bad stench on some of the floors and a little even in our room. Also, in one of our rooms there was a constant noise coming from outside the room (like a ventilator maybe). The biggest problem was the cleanliness aspect, despite being a 5-star hotel, the cleanliness aspect was a maximum of 3 stars, if I'm being generous. To be fair, this is India, but still, a 5-star hotel should have western (european/american) standards, which means, cleanliness is a must. I am not sure I will be back.
Staff was friendly and ready to help.
Stayed in February 2024
Reviewed: 15 February 2024
Alec
United KingdomExtremely loud music from parties during every single day. Staff were not helpful in resolving this. Please be warned about noise, it’s every single day!
Stayed in February 2024
Reviewed: 12 February 2024
Ajay
IndiaIncompetent staff
Stayed in December 2023
Reviewed: 8 February 2024
Paritosh
New ZealandThe rooms looked like they are in renovation. Gave us smoking room. Dampness, the switches were loose. Too much for the price.
The staff was helpful.
Stayed in February 2024
Reviewed: 5 February 2024
Sourabh
United Arab EmiratesThe overall experience was terrible, they ask you for your card details even if you had made the payment upfront, staff was not well groomed, food was not good. If you ask/pay for a queen bed, they will merge two single beds. Joke of a hotel.
Stayed in January 2024
Reviewed: 3 February 2024
Ayush
IndiaTime taken at check-in, shower, breakfast quality, in room dining team not having various items which were a part of their 24x7 menu.
Bedroom
Stayed in February 2024
Reviewed: 6 January 2024
Charles-théophile
NetherlandsCleanliness of the bathroom was not great, specially for a 5 stars hotel.
Good gym and buffet for breakfast.
Stayed in January 2024
Reviewed: 2 January 2024
Tahiti
IndiaRat in the room.. very dirty property
Location, convenient & staff.. Super good staff
Stayed in December 2023
Reviewed: 31 December 2023
Nandini
IndiaThere were lot of mosquitoes in the room, Even after our complain no action was taken. It may lead to Health Hazard.Be careful before you book this property!
The Hotel and ambiance
Stayed in December 2023
Reviewed: 11 December 2023
Kanwal
India1. Check in and check out processes were too slow. 2. Hygiene in the room could have been better 3. Health faucet not working. Not enough towels in the room. 4. Too expensive for the quality of the facility.
Location
Stayed in December 2023
Reviewed: 3 December 2023
Omprakash
IndiaCheck in and out takes too much time. Lot of mosquitoes in the room. Even towels and water bottles provided after follow up.
Nothing
Stayed in November 2023
Reviewed: 2 December 2023
Shubhdarshini
India1. No first aid facility/kit-serious offence 2. Uncomfortable pillows with no option for change 3. Loud till late in the night
Stayed in November 2023
Reviewed: 26 November 2023
Angana
IndiaThe TV wasn’t running in the room. When we asked technicians to set it up, they said they were in the process of hooking up the system to wifi. Room service was quite slow and not always reliable (things asked for were either not delivered at all or were delivered quite late). For a room of this price, these things are not expected. The location is also extremely far from central Delhi, and due to construction work nearby, commuting can be a bit difficult.
The room itself was quite nice. The hotel is spacious and the pool area is quite pleasant.
Stayed in October 2023
Reviewed: 14 November 2023
Rakshit
IndiaLong time for check in and check out
Stayed in November 2023
Reviewed: 29 October 2023
Rudolf
Czech RepublicOlder hotel. Many things outside falling apart. Room would deserve a refurbishment, but not that tragic. :) Additional services at a more expensive side.
Great personel. Good services.
Stayed in October 2023
Reviewed: 28 October 2023
Ahmed
United Arab EmiratesIt is expensive for nothing, no facilities
I liked it because it is cleaner than other nearby hotels
Stayed in October 2023
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