Reviews of Deventure Sarovar Portico Kapashera, New Delhi 4 stars
88-89, Bijwasan Road Kapashera,, 110037 New Delhi, India
#632 of 1,131 hotels in New Delhi
Guests' ChoiceReview score
Based on 215 hotel reviews
6.5Score breakdown
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Cleanliness
7.4
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Comfort
7.3
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Location
6.3
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Facilities
6.9
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Staff
7.4
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Value for money
6.6
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Free WiFi
6.8
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Reviewed: 17 May 2024
Sei
India1 review8.0Very good- • Business trip
- • Family with young children
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
- • Submitted via mobile
Location
Room size, bed.
Stayed in May 2024
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Reviewed: 14 March 2024
Paul
United Kingdom8 reviews7.0“Very good for 1 night.”- • Leisure trip
- • Family with young children
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
- • Submitted via mobile
They could improve on evening food paid £30 for 4 sandwiches which were not very appetising or appealing.
Room were very clean but need to update sockets to USB charging
Stayed in March 2024
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Reviewed: 31 January 2024
Kumar
India1 review8.0Very good- • Leisure trip
- • Group
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
- • Submitted via mobile
Very far from city
Ambiance
Stayed in January 2024
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Reviewed: 13 January 2024
A
Germany39 reviews17 helpful votes6.0“Pleasant stay that filled the purpose. No window .”- • Leisure trip
- • Solo traveller
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
- • Submitted via mobile
The room I received did not match the pictures. The window was fake. I was refused the included breakfast because it was shortly after the time (“you can still have it, but you need to pay again”). I had to delay my arrival for a day and said so well in advance, and the taxi price was charged but no-one showed up. This however maybe a booking.com problem unrelated to the hotel. It wasn’t possible to sleep well because there were always people knocking on the door or ringing the phone, asking if I want room service.
Staff at reception was friendly. Internet worked well. Room was clean. I stayed there because I attended a nearby wedding.
Stayed in December 2023
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Reviewed: 16 December 2023
Antoinette
United States5 reviews1 helpful vote8.0“Clean, comfortable room good for a short stay.”- • Leisure trip
- • Solo traveller
- • Superior Room 1 Dbl Bed
- • Stayed 2 nights
The staff was pleasantly unhelpful at times. They were always acting polite, but either couldn't help or didn't know what to do, and at times it felt like they didn't really want to be there. Perhaps some were new and in training? They were unable to arrange a car to the airport at midnight, though they said they could help me get an Uber. I ordered room service for dinner and it was horrible; the worst food I'd eaten anywhere in India. Well, I couldn't eat it all. However, their breakfast buffet was nice.
They provide a comfortable, clean room, which meets the expectations you would have from a large chain hotel. It had the most comfortable bed of the 8 hotels I stayed at in India and Nepal. It is close to the airport, (about a 20 minute drive) so convenient if you're flying in or out.
Stayed in December 2023
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Reviewed: 7 December 2023
Deepak
India25 reviews1 helpful vote5.0Passable- • Family with young children
- • Superior Room 2 Sgl Beds
- • Stayed 1 night
- • Submitted via mobile
Staff is disappointed
Stayed in December 2023
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Reviewed: 28 October 2023
Sapna
India6 reviews8.0Very good- • Family with young children
- • Superior Room 2 Sgl Beds
- • Stayed 1 night
- • Submitted via mobile
It's good hotel with good services.
Stayed in October 2023
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Reviewed: 5 September 2023
Chrisclever
Switzerland202 reviews18 helpful votes8.0“All in all, a nice Hotel.....”- • Leisure trip
- • People with friends
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
- • Submitted via mobile
- The Road conditions around the Hotel are really bad, if you have to leave in the morning direction city, airport or Chandigarh you are stucked in traffic. Better leave latest around 7 30 am. -When I checked the price to stay in around 2 month. It was much higher (maybe a new Investor, Name also changed a little), 75 € (around 7500 Rps), that's to much, than pay a little more and stay in the Hyatt or Radisson. -The Water pressure in the bathroom 104, I got completely wet. -If you are on the 1st Floor, around the Pool Billiard table, it's just to loud. -walls are not sound proofed, could hear my neighbour (actually my neighbour should be my friend, but they didn't managed to keep the promise made 3 hours before, to hive him the room next to my one.) -On some pictures you see a swimming pool, THERE IS NO SWIMMING POOL ANYMORE ALSO NO BAR!!!
Rooms are nice and spacious (better than IBIS Aerocity), actually a really nice Hotel. Restaurant has a nice Ambience, Breakfast was good, Dinner (we ordered) was very good. I can't say anything about the Buffet. About staff, some are nice some are not....... specially at the reception, they could improve. But the guy who did oir check in /out, was nice, some other could improve.
Stayed in September 2023
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Reviewed: 4 September 2023
Monica
Australia36 reviews7.0“First time to New Delhi”- • Leisure trip
- • Group
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
More staff that can speak English would be helpful, although most of my group spoke French. That was really the only problem.
The old saying " you pay for what you get" applies here. The hotel is located reasonable close to the airport, depending on traffic. It's comfortable enough, the food and staff in the dining room are both good, as are the Reception staff. The room is quite spacious. The air conditioning in the room is efficient, and the bed reasonable comfortable.
Stayed in August 2023
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Reviewed: 16 August 2023
Monica
Australia36 reviews8.0“First time to Delhi”- • Leisure trip
- • Family with young children
- • Superior Room 1 Dbl Bed
- • Stayed 3 nights
- • Submitted via mobile
Location is close to the airport but about an hour from the city
The staff at reception are incredibly helpful
Stayed in August 2023
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Reviewed: 23 July 2023
Latif
India7 reviews1 helpful vote5.0“I don’t really recommend this place,waist of money”- • Family with young children
- • Superior Room 2 Sgl Beds
- • Stayed 1 night
- • Submitted via mobile
It was neat and clean but no service at all
Neat and clean,but I would not recommend this place .arrived 2 in morning with my children’s ,no body helped to take baggage in room,same in morning,if u want to order car for airport be sure u order before 4hrs at hotel,how comes u call it four star hotel,don’t trust staff there.waist of money😭🙈
Stayed in July 2023
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Reviewed: 25 May 2023
Matthew
Canada7 reviews7.0“Good hotel with very friendly staff and good service.”- • Leisure trip
- • Solo traveller
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
coffee maker - see above. Pool was not open.
breakfast was pretty good, but not so much variety. Room was quiet and comfortable. coffee maker did not plug in where it was placed above the fridge. I had to move it to another outlet.
Stayed in May 2023
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Reviewed: 24 May 2023
Dr
India4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
- • Submitted via mobile
Double beds were smaller, not King-sized. Only one Non-veg dish was served with buffet meals in lunch & dinner. Dessert had also very limited choice. No swimming pool facilities.
Clean well-furnished rooms. Food & buffet spread in all meals were delicious, with adequate quantities served. Friendly & helpful staff.
Stayed in May 2023
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Reviewed: 15 April 2023
Vinita
Qatar9 reviews1 helpful vote7.0“Restaurant staff, food, stay is comfortable, BUT PLEASE KEEP ALL THINGS LOCKED AT ALL TIMES”- • Leisure trip
- • Couple
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
My Coat was missing from my cupboard. I reported to the reception but they did not bother to revert back or find out about the same. All other things in my room were locked only my expensive Coat was hanging in the cupboard which was taken.
The hotel staff at the restaurant were exceptionally good.
Stayed in January 2023
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Reviewed: 26 March 2023
Ajay
India4 reviews6.0Pleasant- • Business trip
- • Family with young children
- • Superior Room 2 Sgl Beds
- • Stayed 2 nights
- • Submitted via mobile
No complementary breakfast. No travel support. Not the best value for such costly rates.
Cleanliness and Professionalism
Stayed in March 2023
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Reviewed: 10 February 2023
Venkat
Oman1 review7.0“Veda farm trip”- • Leisure trip
- • Couple
- • Superior Room 2 Sgl Beds
- • Stayed 2 nights
- • Submitted via mobile
Room tariff is way above others in that location, Kapashera. Waiting for an opportunity to fleece. Electrical socket for phone charging with flat pin charger not possible
Close to wedding function venu. Staff are polite and helpful. Good breakfast. Early check in and late check out very helpful.
Stayed in February 2023
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Reviewed: 28 December 2022
Dhar
India2 reviews2 helpful votes5.0“Good And spacious rooms but extremely cold rooms”- • Leisure trip
- • Solo traveller
- • Superior Room 1 Dbl Bed
- • Stayed 1 night
- • Submitted via mobile
The room became ice cold in the night, they told that the AC only works for cooling and there’s no heating arrangement. I had to request for extra Blankets and heater which took a while to come, wasting almost an hour in the middle of the night while I had to catch a morning flight. The extra blankets didn’t help, had to sleep in my jacket. Not the kind of experience you would want at a 4 star.
The location was good but too far from airport (8-9 kms) . Even though it shows up amongst the top hotels close to hotel. The room was good and spacious. The staff were helpful but the help provided was not prompt
Stayed in December 2022
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Reviewed: 11 October 2022
Ariadna
United Kingdom28 reviews20 helpful votes5.0“could have been better”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
rooms are quite old and depressing
close to the airport and mall nice breakfast
Stayed in September 2022
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Reviewed: 9 October 2022
Adlakha
India2 reviews7.0Good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Very basic
It was ok
Stayed in September 2022
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Reviewed: 10 August 2022
Bhushan
Austria14 reviews5.0Passable- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Location
No extra bed was provided
Stayed in August 2022
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Reviewed: 3 July 2022
Sanita
United Kingdom1 review8.0“Overall good and would stay again for flight via Delhi Airport”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
Quite far if want to go sight seeing/shopping around Karol Bagh etc so recommend to split stay between 2 hotels. Very heavy traffic on motorway between Delhi airport and hotel during the evening.
Friendly staff and quick to respond to requests Good breakfast and plenty of choice Bedroom was very nice and spacious Good location for Delhi airport - approximately 15 minutes
Stayed in April 2022
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Reviewed: 20 June 2022
Rajesh
India4 reviews7.0“Stay was comfortable”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
More variety
Breakfast could have been better.Try to improve it
Stayed in May 2022
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Reviewed: 13 June 2022
Christine
United States2 reviews7.0Good- • Business trip
- • Family with young children
- • Premium Room
- • Stayed 1 night
- • Submitted via mobile
Very bad internet wifi
Rooms
Stayed in June 2022
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Reviewed: 17 May 2022
Niro
Canada3 reviews1 helpful vote5.0“Decent hotel located in a good location! Mosquito coil smell is really bad at evening”- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Located in crowded street! Too much dusty area. You’ll get tons of mosquitoes in hotel & rooms. Hotel front shell of strong mosquito coil smell!
Location close to airport!
Stayed in April 2022
