Masani Bye Pass Road, 281001 Mathura, India
#8 of 74 hotels in Mathura
Guests' ChoiceBased on 100 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
8.2
Facilities
7.9
Staff
9.1
Value for money
7.8
Free WiFi
8.1
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End of dialog contentReviewed: 2 April 2024
Dustin
United StatesIt's in a quiet area. The staff kindly flagged drivers for us to where we wanted to go, but the drivers going back do not really know where it is, its a bit secret, but we always got them there, Google maps helps. Pool needs more skimming, and a few loungers. the power goes out some, briefly I think in town as well, maybe just the holiday crowds? But the wifi stays on. I would come to do the temples themselves in a less crowded season. We weren't able to get help with a guide to navigate the customs and crowds.
Breakfast was good everyday. Staff, especially kitchen staff very helpful when I wasn't always feeling good every day (anxiety related). Ate dinner most days here, and it was always good. Stayed nearly a week around Holi and this was a peaceful retreat from the enthusiastic crowds in Mathura and Vridivan. We used the pool some each day to read, spot some birds and stay cool in the hot afternoons. Great internet and AC. Quiet. Enjoyed it a lot.
Stayed in March 2024
Reviewed: 1 April 2024
Singhal
IndiaNothing as such
Excellent landscape garden at pool side
Stayed in March 2024
Reviewed: 26 March 2024
Krishnakumar
Indiano comments
it was good
Stayed in February 2024
Reviewed: 27 February 2024
Kunal
IndiaBathroom is too small. There is no faucet for camod. Little stain in bathroom.
Interior of the place reminds everyone that this is indeed royal. Paintings from cairo and konark india, are extremely beautiful. Bed are good ,everything works fine.
Stayed in February 2024
Reviewed: 26 February 2024
Sunil
AustriaAbsence of elevator and non provision of exhaust in washroom.
Excellent staff very polite and ready to help anytime. This is enough reason to stay here! Food is well made and served with lots of attention. Location is convenient. The property is fairly large with good lawn though hotel itself has limited rooms. It's value for money.
Stayed in February 2024
Reviewed: 18 February 2024
Tansukh
United KingdomToilet and shower were basic.
Location and lawn surrounding the hotel.
Stayed in February 2024
Reviewed: 9 February 2024
Rajinder
United Arab EmiratesIt’s a very basic hotel and doesn’t justify the price. Further hotel doesn’t have elevator and it’s a hassle , especially for people with health issues such as Knee problem. It’s not very clear in the hotel description on Booking.com
1. Location is very good. It’s close to expressway and not in the middle of crowded areas. 2. Staff is excellent. They are very cooperative and available to go out of way to solve any issue or help you to make your stay comfortable. 3. Dining is very good. Chef has a special hand that every dish we ordered for dinner was very delicious and made in a healthy manner. Breakfast was not so spread but whatever came was good. We ordered some Paranthas and they were very well made.
Stayed in February 2024
Reviewed: 5 February 2024
Saran
IndiaThe room was too big to be warmed up Since we travelled by our own car if they could depute some one to dust the car it would have been great
Good location
Stayed in December 2023
Reviewed: 29 January 2024
Atul
United KingdomI think the hotel needs to be brought up to today’s standards and decor. Rooms are well proportioned but bedrooms need modernising also bathrooms need updating.
The property is nice and grand and well located.
Stayed in January 2024
Reviewed: 10 January 2024
Oscar
SpainWe loved everything in the hotel, had a very good stay!!!
Lovely comfy and quiet hotel with an amazing surrounding garden! Lovely and helpful staff, and amazing food in their restaurant!!
Stayed in January 2024
Reviewed: 6 January 2024
Naomi
United KingdomStaff and food were great. The rooms were spacious ans tho it could do with a refurb in some parts- there was a spaciousness that comes from older properties. The gardens gave breathing space which was much needed in a place like Vrindhavan and the buffer from road made the nights quieter for better sleep
Stayed in December 2023
Reviewed: 1 January 2024
Suvij
KenyaSmall bathrooms and dirty shower head
Nice big rooms. Courteous staff. Good food.
Stayed in December 2023
Reviewed: 1 December 2023
Rohit
IndiaRestaurant prices were high. Complimenatry breakfeast needs improvement
It was impeccably clean. Room size was good. Beddings were spotlessly. Preparation of restaurant was good.
Stayed in November 2023
Reviewed: 30 November 2023
Leena
United KingdomThe room conditions were very dated and very dirty. The bathroom was really dirty. The overflow has come out and was quite dangerous as open drainage. The room didn’t feel clean at all.
The staff were very helpful and friendly. The waiting staff at breakfast were very nice. Ms Ankruti and mr raghav went over and beyond their expectations.
Stayed in November 2023
Reviewed: 14 October 2023
Kishor
IndiaThe manager on duty Mr Bipin Sen was non-responsive (did not answer three phone calls) for hot water issues. Later had to shift to another room. Restaurant food is overpriced.
Both employees at reception were excellent. Other staff were also courteous and helpful.
Stayed in October 2023
Reviewed: 19 September 2023
Lui
JapanThere were many power outages. But it wasn't a big problem for me.
The staff was friendly and the facilities were clean.
Stayed in September 2023
Reviewed: 19 July 2023
Geert
BelgiumUnfortunately the pool was closed for cleaning due to recent rainfall
Nice location with beautifull garden, excellent service overall, restaurant
Stayed in July 2023
Reviewed: 19 June 2023
Deepak
Indiaoverpriced
location and Room Size
Stayed in June 2023
Reviewed: 18 March 2023
Nilesh
United Arab EmiratesHoping for more cleanliness
Amazing staff.
Stayed in March 2023
Reviewed: 5 February 2023
Hiren
United StatesGood food
Stayed in February 2023
Reviewed: 31 January 2023
Steve
AustraliaGood size room, comfortable. Excellent staff, super friendly and helpful
Stayed in January 2023
Reviewed: 22 December 2022
Ashok
Hong Kongthe rooms are very basic - needs an upgrade.
the staff was most friendly & helpful. Vipinji & Bacha Singh service was exemplary.
Stayed in November 2022
Reviewed: 1 December 2022
Darshan
IndiaNo inhouse phone
Very nice breakfast and service. The person in charge was too good.choice and variety of food was homely
Stayed in November 2022
Reviewed: 2 October 2022
Nimilan
IndiaCorrection based on above feedback.
Good Hotel but less occupancy - bit boring. It is not much suitable for business traveller ( I was a Business Travel). I stayed few days in cottage, it is good, Greenary view ... but felt lonely and moved to main building There is no health facet in the washoom and they use different one and I am not comforatble with it. For Breakfast and Dinner very limited chooice and they fresly prepaer and serve it (like Homefood), There are plenty of hindu temple around 10 km raidus. Dont miss it.
Stayed in October 2022
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