The staff was very overwhelmed. At one point during breakfast we could hear the staff shout at each other for half n hour. It was not pleasant.

The access to the beach and backwaters

Stayed in April 2024

The beach is beautiful but one has to keep in mind that it's not a beach one can play at as the waters are too rough. The property although, has a facility to wash one's feet and hands after taking a beautiful walk along the shoreline.

The property is very beautiful and picturesque. Loved how friendly and courteous the staff are. The creche area is an added advantage to families traveling with babies! Overall an amazing experience.

Stayed in May 2024

Breakfast and lunch options in buffet were fantastic. The property, the rooms, the staff, everything says peace! A great get away option to untangle your neurons after intense work.

Stayed in May 2024

Rooms and service

Stayed in May 2024

The Place situated in between the sea and the river with untouched natural beauty stole our hearts.

The place is quite divine and serene and the best location to stay away from the crowd. The staff were polite and friendly and everything was slick and span. Watching peacocks in the surroundings was a pleasant surprise and we had fun too with the great zip lining experience over the river. We had a great welcome from the staff with a cake too and a wonderful message carved on the bed for our 25th wedding anniversary. Thanks for that.

Stayed in April 2024

Nothing as such

Rooms, food, hospitality and vibe of the location

Stayed in March 2024

The warm welcome, their hospitality, the lovely villa accommodation, their complimentary tea and snacks services, their complimentary fruit basket, banana chips kept in the room as well as given as a return gift. The staff in their restaurant was very friendly and caring. Sri Lakshmi at the reception took great care at every step. The property is beautiful! The river as well as the beach are such a charm!

Stayed in March 2024

Nothing much to dislike

Hospitality, facilities & location

Stayed in March 2024

Nothing

Must visit resort !!!

Stayed in February 2024

They couldn’t provide a correct weighing scale to weigh our luggage which created little hassle at airport. It is expensive but that we knew since beginning so no complaints

Breakfast was included but as we left early morning to catch our flight, they provided us packed breakfast which was excellent and beyond expectations.

Stayed in February 2024

👍🏻👍🏻👍🏻👍🏻

👍🏻👍🏻👍🏻👍🏻

Stayed in January 2024

Very nice and beautiful property. Also comfortable with all accommodations. I really like that architectural style.

Stayed in January 2024

Prices seem on the higher side

Excellent property that was green, spacious, clean and provided a relaxing environment with the backwaters flowing through it.

Stayed in December 2023

It was a little bit of a hike to get there

It was a hidden gem and the staff couldnt have been more welcoming and willing to help, especially Srilakshmi

Stayed in December 2023

Prices was astronomical

Ambience and location

Stayed in December 2023

The staff seemed a bit overwhelmed. The manager was nowhere to be found for any escalations. They can improve on responsiveness

The property is fantastic. The room and pool are fabulous. They are pet-friendly. The breakfast is great with a lot of options.

Stayed in October 2023

Service too slow Food not upto the standard of Taj group Spread too less for Taj category hotel

Room was good Location of room was good

Stayed in November 2023

Everything was wonderfull. I loved the room.

Stayed in August 2023

Beautiful and serene place. Amazing and varied set of activities, both indoor and outdoor. One of the best in properties I have visited in India. Excellent collection of books for all ages.

Stayed in October 2023

Property seemed a little old and needs to be fresher. This is regarding rooms and bathrooms. The food is heavily overpriced. We need more veg options in the restaurants.

Facilities, outdoors, garden, reception etc were very good. The staff were friendly and caring. Buggies were easily available.

Stayed in August 2023

Nothing

The premium pool villa rooms are an absolute delight and rejuvenator engine

Stayed in September 2023

Not so cheerful staff, rooms are a bit old and need renovation. More fumigation required near backwater rooms in the evening.

Excellent location, beautiful property

Stayed in September 2023

As with all the Taj properties, this one is showing wear & tear. The bathrooms weren't cleaned to standard, with hair from a previous guest still snarled in the drain.

The resort is wonderful as a getaway from the real world. The layout of the rooms is perfect, giving you a tiny villa with pool & garden.

Stayed in August 2023

Very minor issues , quite understandable with a property of such size and location. However overall experience was great

Really lovely property. The pool villa is a must have. Very spacious and comfortable

Stayed in September 2023