Breakfast was not included as per this website but groceries were arranged at an extra cost.

Spacious.

Stayed in April 2024

Couldn’t adjust the temperature of the new heater in the apartment properly, but managed by turning off when it became too hot. Great for drying clothes though!

Spacious apartment, well equipped and in a great central location. Staff were excellent and helpful. On-sight onsen was a great facility, as was the free laundry facility.

Stayed in March 2024

Rooms too dry with no humidifier option, no window view, poor accessibility to power points near the bed. A lot of communal footwear, nothing individual. Unable to pay through PayPal or bookings.com so had to pay at location. Inaccurate listing, advised of breakfast included, and was not included.

Good location, nice staff, easy onsen and laundry facilities. Good size room.

Stayed in March 2024

The lift is small and does not have much capacity.

The onsite private onsens were a huge plus. While nozawa has great public onsens, also nice not to have to venture out into the cold to onsen! Large rooms, helpful staff who helped us book restaurant and baggage service. Location is excellent - right by the Main Street of town.

Stayed in January 2024

Location, friendly staff, private onsens.

Stayed in January 2024

The only thing I didn’t like was the smell of the sulfur from the hot springs 😄. I don’t think I’ll ever get used to that

The size of the room, having a well equipped kitchen was a bonus and the staff were very friendly.. they even accepted a parcel sent from a previous hotel where I’d left something behind. Thank you for that.

Stayed in November 2023

The in house onsen was very dated, there were cobwebs in the room (though generally clean). Accommodation was also located in a tight uphill slope with only 4 parking lots.

We arrived late and the property was kind to give us detailed check in instructions. Breakfast was really good too!

Stayed in October 2023

own private onsen

Stayed in August 2023

No

Excellent Staff

Stayed in April 2023

Great location right in the center of town. Two blocks from the bus. Has two private onsens downstairs. Recommended.

Stayed in April 2023

it is getting dated but still maintained well. the onsen could use an renovation.

spacious for the whole family. conveniently located. has in house onsen which is great after skiing. the staff is very helpful especially the lady at front desk (I forgot her name). she was extremely polite and helpful. she helped us booked dinner and planned transportation to Takada castle. she was great.

Stayed in April 2023

The onsen wasn't very atmospheric. the concierge emergency number didn't work at night .

Good size with a kitchen and the location was great.

Stayed in April 2023

Needs a refresh - looking tired.

We liked the relatively large space. Kitchen well supplied, allowing us to make breakfast. Great location in middle of town and easy hike up hill to ski resort. Onsen was nice too! Decent value considering all the high priced options in Nozawa. Good for families, although hopefully not next door (noisy!)

Stayed in March 2023

There is hair in the bathroom when we check in. Shower can be a mess - hits the window and water running to the floor. Towels are too thin, and Housekeeping didnt refill shower gel and we have to ask for it.

Staff at Address Nozawa, from when I booked the room was very helpful and informative. Receptionist (Albert) and the other lady (didnt catch her name) are also very helpful. Room was ready when we check in. I would recommend to anyone, but the housekeeping service needs improvement.

Stayed in March 2023

Nothing

The room had everything we needed to enjoy a comfortable stay.

Stayed in March 2023

drying room was bug but not warm enough, our gear didn’t dry up enough (tiny little heater in the drying room)

spotlessly clean. comfy bed. warm. full kitchen with nespresso machine, had nice breakfast and drinks after dinner.

Stayed in January 2023

private onsen and friendly staff

Stayed in February 2023

Great location, comfortable and clean. Friendly staff!

Stayed in December 2022

our room was on the first floor right next to the entrance and lobby so we could hear talking and some slight noise from the entryway, but honestly was never all that bad as the overall sound insulation was still quite good. lighting in the room could be slightly better. also could use better blinds to block a bit more light in the mornings and visibility from the street at night. but none of these were major issues whatsoever. they do have an on-site onsen in the basement but there was a slightly off-putting odor so we didn’t use it.

We considered ourselves lucky to have been able to book a double room at the last minute for a very reasonable price. The value for money here is off the charts. The photos didn’t do the room justice at all. Very spacious, nice comfy beds, super cozy and warm with the heaters they provide, plenty of desk space to do work, full kitchen with pots and pans for cooking, and excellent shower. Free laundry in the basement as well. staff was excellent as well and they even give each guest onsen bags as a welcome gift. Location is superb as well, super close to the bus station and food options (great burgers literally next to the front door) and a quick 5-10 min walk to the slopes. would def book here again.

Stayed in January 2023

Minor issue. Not much of a view outside window.

The room is big! There are ample space for a family of 4. The room comes with a kitchen and dining space. The in-house onsen is great. There is option to lock the door and you can enjoy personal onsen time with your family or your partner. The onsen water is Indeed hotter than other places in Japan. So, do take care. The location is very good too. It is about 5 minutes walk from bus station. Shops and restaurants are all within walking distance. There is a grocery shop just 2 minutes walk if you are looking at cooking your own meals. Staff are always friendly and helpful too.

Stayed in December 2022

We loved our stay at Address Nozawa! The apartment was spacious and super comfortable, and the kitchen was well equipped for any kind of cooking (three sharp knives!). The staff was kind and helpful, especially Kaori-San, who arranged for us to go on a mushroom picking field trip with Aki-San who grows delicious mushrooms in the woods above town. We cooked the mushrooms up in butter and had a feast!

Stayed in October 2022

Parking space is somewhat limited, but even so we have always managed to get free parking right in front of the building. The kitchen is a bit small and the refrigerator is not in an ideal position (but unless you stay for more than a week and plan to do a lot of cooking this is not a big deal).

The tasty DIY breakfast consists of bread, butter, cheese, eggs, jam, fruits, milk, juice, Nescafé capsules and tea bags. The jam from the neighboring Jam Factory at Sankt Anton is outstanding. The building is probably from the 1970s and the rooms have been very creatively reengineered. Would immediately hire the designers. We habe been using Address Nozawa since its start over ten years ago and always love to come back. The rooms have been well maintained and combine an appealing design with a great sense for function and simplicity.

Stayed in August 2022

nothing

excellent location with the Lower level bath connected to the towns Onsen water, great value and would stay again

Stayed in June 2022

Very central quiet real onsen

Stayed in June 2022