389-2502 Nagano, Nozawa Onsen, Toyosato 9829, Japan
#10 of 15 B&Bs and Inns in Nozawa Onsen
Guests' ChoiceBased on 20 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.2
Staff
9.7
Value for money
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 20
Reviewed: 11 February 2024
Amaranthi
AustraliaHomey, cosy, tatami rooms Japanese breakfasts were delicious and very convenient Good location, close to bus stop and restaurants
Stayed in January 2024
Reviewed: 10 February 2024
Nic
AustraliaNo breakfast in included in rate
Reception was lovely & helpful
Stayed in February 2024
Reviewed: 9 February 2024
Huang
SingaporeNth
Owners were kind and helpful
Stayed in February 2024
Reviewed: 8 February 2024
Kiah
AustraliaIt felt so cozy, welcoming and vibrant. The family/hosts are so accomodating and lovely
Stayed in February 2024
Reviewed: 6 February 2024
Bas
NetherlandsVery nice accommodation in Japanese style. Breakfast was amazing and the host is very friendly and helpful.
Stayed in February 2024
Reviewed: 7 January 2024
Jannis
JapanVery friendly owner and cute decoration, overall very cozy. Good location in walking distance to Nozawa village. Shuttle bus stop to the slopes and Iiyama nearby.
Stayed in January 2024
Reviewed: 18 January 2023
Kiana
JapanThe property description stated free parking, but it wasn’t. There is a large parking lot in front of the property and it cost us 2000 yen for 2 days. The room heater shuts off after 8 hours, and when it shuts off it makes loud beeping sounds in the middle of the night.
We loved how cozy the property was. We didn’t know when we booked the property but the fire festival is held right in front of the property which is super cool. We watched the preparations from the property. There were traditional Japanese tatami mat rooms. It was our first time. The traditional breakfast (1500 yen extra) was delicious. The property’s onsen had hot spring water and it was clean. Wonderful staff! Super kind and helpful. The distance into the center of town was reasonable and not a far walk at all. The free skiing shuttle bus is super close to the property.
Stayed in January 2023
Reviewed: 11 February 2024
Heather
South KoreaThe water from the sink in our bedroom was cold water only. This was not the most pleasant experience when washing hands. For warm water, we had to go down the hall to the shared washroom, which is where we ended up washing our face and brushing our teeth. The hours for the shower facilities are 4pm-10pm, which meant not showering the morning of a long day flying back home.
The room was clean and spacious enough for all our ski clothing, including a small drying rack for wet neck ups and the included scrubbing towel. Towels were changed out daily and trash was emptied daily. Inside the room was a long wall of well spaced hooks to hang coats and towels. There's also a small bathroom with a toilet and sink inside the room, which was convenient. Often places in Japan have shared bathrooms so a private toilet was nice. The ski storage room had entrances both inside and outside the building. And the ski shuttle stop was just a few steps outside the door. There were also free apples available everyday and these were delicious!
Stayed in February 2024
Reviewed: 2 February 2024
Peter
JapanIt’s far from the ski resort; the Japanese tub was old, small and somewhat cold.
It was clean and the staff was really friendly.
Stayed in January 2024
Reviewed: 23 February 2023
John
AustraliaWe had difficulty communicating with our host to reserve a regular breakfast each morning. She apologised sincerely for not meeting our request.
The scrambled eggs and toast were good with a variety of breads to choose from.
Stayed in February 2023
Reviewed: 20 February 2023
Thamm
United StatesMaybe a traditional pillow and some extra sheets (for pillow and bed) would have made for a cleaner feeling experience. The comforters looked well used - some additional fabric for the comforter and mattress would have been appreciated. The shower is co-located with the bath/onsen, which is hour restricted to the afternoon with requests for the morning available. I ended up using a separate hot spring for showing.
Very friendly service and location/access to the ski resort was great.
Stayed in February 2023
Reviewed: 1 April 2024
Jacqueline
AustraliaThere are no comments available for this review
Stayed in February 2024
Reviewed: 19 February 2024
William
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 21 January 2024
Dorothee
JapanThere are no comments available for this review
Stayed in January 2024
Reviewed: 13 January 2024
Lee
Hong KongThere are no comments available for this review
Stayed in December 2023
Reviewed: 27 January 2023
Rob
AustraliaThere are no comments available for this review
Stayed in January 2023
Reviewed: 14 January 2023
Qiang
United StatesThere are no comments available for this review
Stayed in January 2023
Reviewed: 12 January 2023
Juan
ArgentinaThere are no comments available for this review
Stayed in January 2023
Reviewed: 3 January 2023
Vladimir
United KingdomThere are no comments available for this review
Stayed in January 2023
Showing 1 – 20
Rīga, Latvia
Lindos, Greece
Gananoque, Canada
Kuala Terengganu, Malaysia
Karlovy Vary, Czech Republic
Cahersiveen, Ireland
Richland, USA
Frangokastello, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content