The payment for the tourist tax, unable to pay by credit card.

The location. Convenience to get to Hakata Station.

Stayed in June 2024

The room size is spacious. Clear instructions about how to self check-in.

Stayed in April 2024

The accommodation is really nice and cozy. Facilities perfect. Location convenient (15 minutes walk from Hakata Station, 5 minutes walk from Sumiyoshi Shrine, surrounded by restaurants and very close to family mart). Will recommend it to everyone who visits Fukuoka.

Stayed in April 2024

Slight smell at the entrance (not noticeable in the actual bedroom), and the check in desk is not manned so we could not store luggage.

Got an amazing deal and it was great value for money. Great location and large space for Japan’s standards. No issues with cleanliness other than a slight smell at the entrance.

Stayed in March 2024

The room was huge especially for Japanese hotel standards. Everything was modern and clean. The bath room was spacious and five people could confortambly stay in the same room.

Stayed in December 2023

18 minutes walk from Hakata train and subway stations, so one gets lots of exercise daily Wish harder pillows can be provided as I hate their pillows being too too too soft

Facilities in good condition. Lots of nice restaurants and convenient stores nearby. Bus stops only 1 minute walk with bus taking you to several famous attractions.

Stayed in November 2023

Location a bit far from Hakata station. It would be great if the umbrellas are provided. The hangers and clothes clippers for washing is not provided.

Room size

Stayed in November 2023

Car parking is none. But there are serveral paid parking surround the hotel.

Everything is good. Well prepare amenity. Good location. The room is most perfect in this trip.

Stayed in October 2023

Quite a long walk from the nearest train station but still ok and manageable.

Ee enjoyed the overall ambiance and the facilities. The location is quite a long walk from hakata train station but still ok and very accessible. There are bus stops near if ypu opt not to walk. There are a lot of nearby retaurants, convenient stores and supermarkets which is really helpful.

Stayed in September 2023

Very clean and comfortable 🇵🇭🇵🇭🇵🇭👌 until next time :)

Stayed in September 2023

Would be better if there is a locker to put my baggage after check out.

Comfortable stay, good location convenient with a bus stop nearby.

Stayed in September 2023

The extra tax I had to pay.

Very clean and high tech apartment. Larger than the average Japanese business hotel.

Stayed in June 2023

better to have dining table with chairs than sofa.

spacious

Stayed in June 2023

The lack of staff support

Location, cleanliness and convenience of the hotel is pretty much there

Stayed in April 2023

there was no spare garbage bags

quiet and clean,the mattresses and pillows are comfortable

Stayed in May 2023

Bed mattress too hard, sofa too soft

spacious room

Stayed in April 2023

There was a window on top of the bed so sunlight would enter very early which woke me up

It was very clean and spacious. Toilet and shower was separate so two people can use it at once. There was a very good diner type of restaurant and grocery nearby.

Stayed in April 2023

It is a small room with very limited space for suitcases. There is a kitchen but not a dining area. If the couch and coffee table could be replaced by a dinner table and chairs it would have been much better. You will also need to prepare your own bottled water and tea bags (free supply in other Japanese apartments we stayed at). It would be better if there was English instruction for the washing machine. We would not recommend that you walk with large suitcases from the Hakata station to this place like us because the bumpy surface on the road could be very harsh to the suitcase wheels.

This place is quite new. The room is clean and spotless. There is a bus stop around the corner, which takes you to almost every spot within the city. You could also easily walk to the Canal City Shopping center. Overall we think this place is good for the value.

Stayed in April 2023

the surrounding locale had only small restaurants that did not accept children as they served liquor and smoking allowed, so we couldn’t get a place to eat. We ended up relying on food from the Family Mart nearby which had a good choice of take out foods.

The apartment we booked was spacious and had 3 double beds as well as a pretty big sitting area - this was the first place where we enjoyed watching some movies together. It had a fully equipped kitchenette with enough cutlery and crockery for all 6 of us. Though unmanned, there was someone remotely assisting us at check-in which made it so easy. We were grateful they gave us a ground floor unit as we had luggage and kids in tow. There is a bus-stop just few minutes walk away called Sumiyoshi where you can take many buses on the bus routes from Hakata station to tourist sights like Tenjin Underground Mall, Ohori Park, etc. It is also a short 15 min walk to Canal City and the yatai night food trucks. Taxi to the airport cost us only 1830 yen.

Stayed in April 2023

None

Location was great, near the bus stop and supermarket! not that near but still walkable to Hakata Station. Toddler enjoyed the nearby supermarket with kid friendly pushcarts and also the nearby playground/park.

Stayed in April 2023

the room is slightly smaller than grand base hakata sumiyoshi.

same as other grand base properties, unbeatable location and has everything you need in your room or within walking distance.

Stayed in April 2023

Dunno how to treat the rubbish when it is full

All facilities are good

Stayed in March 2023

No staff

Cleanliness

Stayed in January 2023

all pillows are too hard for us.

location is good. near hakata station. easy access to bus stop. very good facilities inside the room. efficient check in check out.

Stayed in October 2022

We needed 3 additional blankets but we were not accommodated. My daughters were fighting over one blanket! I don’t understand why this could not be provided. This was not a luxury but a necessity because it was cold.

It was clean. It was near a Family Mart and vendo machines. Easy checkin/checkout.

Stayed in June 2024