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Reviews of Hakone Guesthouse Toi 1 stars

250-0404 Kanagawa, Hakone, Miyanoshita 278-1, Japan

#12 of 15 B&Bs and Inns in Hakone

Guests' Choice

Review score

Based on 326 hotel reviews

8.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.0

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    9.4

  • Value for money

    8.8

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 6 June 2024

    9.0
    Fantastic scenery, fantastic people, lovely dog but horrible beds
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    My biggest gripe is that the beds were horribly uncomfortable, definitely one of the roughest sleeps I've had backpacking here. Sleeping on plywood with little more than a blanket under you doesn't conjure much sleep. Other than that this place was great, it felt alot like a cottage, complete with the woodsy smell.

    The staff were an absolute delight and Rum (the dog) was easily the best part of the hostel, I love the way she spins in circles when she's excited. She also likes to dig at the floors, and steal slippers, haha all the slippers had teeth marks in them. 🤣 She was such a delight and helped me when I was missing my dogs, the only problem is that now miss her! 😭 I had an absolute fantastic time here and spent much of the trip just lounging in the lobby chatting with other guests, hanging out with the dog, and talking with the owners. I honestly was really tempted to stay longer, and I honestly wish I had but my time in Japan is limited so I had to get moving to my next destination.

    Stayed in June 2024

  • Reviewed: 4 June 2024

    8.0
    Cosy and friendly stay
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Not the cleanest/most comfortable but I really enjoyed the stay!

    Lovely hostel with amazing staff and great value for money. Rum is a great addition!

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Great value for money. Nice breakfast and great people. Everything as described.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Great stay, quiet, value for money
    • Leisure trip
    • Family with young children
    • Futon Mat in Mixed Dormitory Room
    • Stayed 2 nights

    Using insect repellent in the room would be great. Mosquito repellent for skin is provided, but having one to spray the room would be better.

    There is a bus stop right at the bottom of the hill that brings you to the Hakone Shrine. The neighbourhood is quiet and pleasant to walk around. The room is capsule style with a futon, which is on the thinner side. Onsen, with a shower right by, can be used for free, with a limit of 20 mins.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Lively guesthouse to explore the mountains of Hakone
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Walls were thin. The room was a bit cramped, especially if you have two suitcases. The edges of the room and the heater were very dusty.

    The guests spoke good English. The guesthouse was divided into two buildings, which helped to reduce the noise while keeping the welcoming guesthouse atmosphere. The room was quite traditional, with tatami mats and futons. The dog, Rum, was very friendly. There is a bus stop 4 minutes walking and a train station 14 minutes walking.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 2 nights

    Only issue was wifi in the second building, but that may have just been an issue with my phone.

    There is a dog. Do I need to say more? Shes very friendly and loves pets. Everything else is good but shes the cherry on top making it great.

    Stayed in April 2024

  • Reviewed: 30 April 2024

    9.0
    I am happy I stayed at this guesthouse and would definitely recommend it to solo travelers!
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    If I am to be super strict, I’d point out two things. These are not major problems though. To those who are a bit claustrophobic: My bunk bed was situated at the corner of the dorm room and mostly enclosed by walls in such a way that it kind of made me feel suffocated at first, but then I got used to it. One more thing to keep in mind: The shower is located in the main part of the building while my dorm was in the annex. If you take a shower on a cold, windy night and then come out to go back to your bed you might tremble a bit. If you catch cold easily, beware of it.

    -The location was easy to find. It was just a short bus ride + a very short walk to get to the place. -The breakfast was delicious and clearly made with love. ごちそうさまでした! -I really liked the decorations and details of this guesthouse. They give it warm, friendly vibes and make it look more cozy and welcoming. -The bathroom was real interesting haha -The owner was super kind and respectful. The doggy was sweet. Moreover, locals came to have a drink there so I can say that staying at this guesthouse provided me with an opportunity to talk to local people.

    Stayed in March 2024

  • Reviewed: 26 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    I only stayed for one night but it was affordable comfortable and fun!!! Plus Rumchan is so cute!!! Thank you!!!

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Close to bus station, friendly people working there (rum the best dog), good price and comfy

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It got kinda warm and stuffy in my capsule (had one in the back) but it was fine

    It was really cool there, they even had a free Onsen to use (maybe I skipped it while reading, but I didn't know) and the staff is very friendly and helpful. The mountain view outside of the hostel is great. Walking up there from the station with 10kg on your back wasn't the best idea but was definitely worth it!

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Futon Mat in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Not a negative but just to be aware that shared room is in an annex, and there is no shower there so you need to take a short walk outside.

    Staff very friendly & approachable. Able to leave bags free of charge. Room clean & bed cozy. Didn’t eat at guesthouse but noticed food of other customers looked delicious.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    8.0
    Great place to enjoy nature and chill
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    The reception could be a bit more organized and clean.

    Chill environment, good sake and great staff. Rum was amazing and the onsen is great

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Delightful time in Hakone
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It is on a hill, so be mindful if you have a bit of luggage with you that the incline to reach the guesthouse is quite steep. But there’s a bus stop right down the bottom of the road that will take you to Odawara station :) be mindful that the shower/toilet is separate, in the main house and you’ll be needing to walk through the main bar and lounge area.

    A lovely stay at the Hakone Guesthouse Toi. The staff are really friendly and accomodating. There is a private onsen you can use for 20 minutes which is a nice touch and I enjoyed sleeping on the tatami - my first time but had really decent sleep. The shared spaces and bathroom were nice and clean and had toiletries if need be.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The place is messy and a little dirty. One toilet has some cloth sticked to the toilet seat which is disgusting. There is a detergent to clean the seat while you can't use it. The other toilet doesn't have the cloth but there is no detergent also.

    It was cheap, well located.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    8.0
    The dorm is in a separate building to the annex but I didn’t mind this. Was a lovely stay.
    • Leisure trip
    • Group
    • Futon Mat in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    The toilet in the annex was rlly small and there were strange gems in the sink which I think were meant to be aesthetic but were a bit odd.

    It was very cute. The location was rlly good - it was nice to wake up to the hills every morning. The dog was very sweet too. The ladders to the top bunks are quite hard to get up and down.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Family Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet wasn't clean.

    The man at reception was friendly and helpful

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights

    A larger or second pillow would be nice. Cleanliness in bathrooms could be improved.

    Bed mats were comfortable. Nice common room, with water and free tea. Nice to have access to an onsen.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Just a warning: Access is tricky by foot. It's right between two bus stops. The closer one requires a steep roadway ascent, which can prove difficult with luggage. The other station offers a downhill but requires a walk along the main road that has no shoulder room. Air-conditioning was a bit temperamental but worked with patience. Towels not included.

    Cozy place. They speak decent English; the owner especially. Very accommodating. We slept in the twin room, so to speak. Need to climb some narrow stairs to get your luggage to the room. Bar/reception area is at the bottom of said stairs so no walk outdoors is required to get to and from reception or dining area. Very basic. All in all, a nice visit. You get what you pay for, let's put it that way.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A Little hard to get to as it had snowed a lot and bus wasn’t working and a bit out of the way with no Mount Fuji views.

    Good clean but basic hostel with lovely staff and dog :)A Had private room with mats on the floor. Had to walk to next building for a shower but the Onsen more than made up for it! Probably better to go in summer rather than February .

    Stayed in February 2024

  • Reviewed: 29 February 2024

    9.0
    Excellent value for money. The in-house onsen gets the job done.
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    20 minutes is a bit short for onsen session but understandable given the limited slot.

    Cozy place and warm vibe. Welcoming dog a bonus. Probably one of best Izakaya's in town.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    9.0
    Very good place to stay for its price
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    It was little tough to get to the location

    Little onsen in bathroom was very nice. Staff was friendly

    Stayed in February 2024

  • Reviewed: 4 February 2024

    8.0
    fair price, friendly staff
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    bathroom is a bit small and awkward

    cheap, comfortable place to sleep

    Stayed in January 2024

  • Reviewed: 22 January 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 2 nights

    The room was very cold

    Very friendly staff, quiet location

    Stayed in December 2023

  • Reviewed: 7 January 2024

    8.0
    Beautiful stay with great access to Hakone open air museum as well as authentic Japanese wilderness, although kind of di
    • Leisure trip
    • Solo traveller
    • Futon Mat in Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    It was kind of hard to get here, having to take 2 busses from Fuji, then walking along a mountainside road with no pedestrian tracks. Would probably be easier coming from Odawara or something. Also the beds are seperate from the main building which made it very cold to travel between showers and beds in the winter.

    Staff were very friendly and spoke excellent English. Onsen was great and the rest of the facilities (such as beds) were great too.

    Stayed in December 2023

Showing 1 – 25

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