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Reviews of Hilton Tokyo Bay 4 stars

279-0031 Chiba, Urayasu, Maihama 1-8, Japan

#10 of 39 hotels in Urayasu

Guests' Choice

Review score

Based on 875 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.5

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 19 May 2024

    9.0
    Fitted a family of five comfortably when wanting to attend nearby Disneyland
    • Leisure trip
    • Family with young children
    • Family Happy Magic Room Ocean
    • Stayed 4 nights
    • Submitted via mobile

    The bathrooms were a bit on the dated side and could use a refresh.

    Location, view, restaurant, ease of travel.

    Stayed in April 2024

  • Reviewed: 18 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Twin Celebrio Room Park
    • Stayed 2 nights
    • Submitted via mobile

    Excellent location for a day at Disney park. Great bed, big room and superb breakfast.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    It was a nice hotel. The manager really made our stay alot better
    • Leisure trip
    • Solo traveller
    • Twin Hilton Room Park
    • Stayed 2 nights
    • Submitted via mobile

    Asking a member of staff to charge my phone and then we’re unable to help me without a room number as we were checking in early and had no room as yet. Need somewhere to eat and drink late night.

    The manager that lives in Japan from India is the most important member of staff to have at this hotel. He helps resolve and make all issues easy fix as the Japanese take way too long to do things around the hotel. This hotel requires a 24 hour restaurant/bar for those who want to sit out of there room but the supermarket helped us during these times.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Celebrio Room Park
    • Stayed 6 nights
    • Submitted via mobile

    Excellent location near Disneyland Disneysea and JRail

    Stayed in April 2024

  • Reviewed: 5 May 2024

    9.0
    Great location and staff, avoid the buffet though
    • Leisure trip
    • Couple
    • Executive Select Room with Park View
    • Stayed 3 nights
    • Submitted via mobile

    We had the buffet and it wasn’t very good especially for how expensive it is. All the food and drinks options were very steep so we just bought from the convenience store.

    Beautiful room, we were able to see the nightly fire works display from Disneyland selecting the park room side and we were the top floor. There’s also a Lawson on the ground floor to get food and snacks from 24/7

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Good Location 👍
    • Leisure trip
    • Family with young children
    • Twin Hilton Room Ocean
    • Stayed 3 nights
    • Submitted via mobile

    There is nothing really around except Disneyland. The food was not great and very pricey for the variety. The restaurants close at 10, which is not ideal if you leave Disney at closing time 9:00- you are left with 15-20 mins max to eat dinner.

    Location very close to Disneyland, the room was great and Big for a family of 4.. the staff were friendly..

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Met expectations for visit to Tokyo Disney
    • Leisure trip
    • Family with young children
    • Family Happy Magic Room Ocean
    • Stayed 9 nights

    Hard beds, Poor pillows, Charge for guest use of pool Expensive bar pricing est $15.00 plus for beer vs less than $6.00 local shop- mark up is accepted - BUT!! No communal place to sit & meet family

    Helpful Staff, Buffet breakfast Good, Location to Disney & Transport good

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Twin Hilton Room Ocean
    • Stayed 2 nights
    • Submitted via mobile

    Long queue on Check in

    Thé océan view

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Excellent location for a Disney visit. Great buffet breakfast and beautiful, clean rooms.
    • Leisure trip
    • Family with young children
    • Twin Hilton Room Ocean
    • Stayed 3 nights

    There were no drawers to allow us to unpack our suitcases. The hotel is not in a convenient location for sightseeing in Tokyo. Down feathers in comforter and pillow bothered my allergies but Housekeeping was able to replace them. This is a much more expensive hotel than the other I stayed at in Japan, due to its proximity to Disney.

    The buffet breakfast was excellent. The room was clean and spacious. The hotel is very convenient to the Disney resorts.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Perfect location close to Tokyo Disneyland
    • Leisure trip
    • Family with young children
    • Twin Celebrio Room Park
    • Stayed 3 nights

    The room we stayed in was very spacious for the three of us. It is very clean and has everything we need to make our stay a very comfortable one. We really like the Lawson convenience shops in the hotel that we can quickly grab a bite after a long day visiting Disneyland and Disneysea.

    Stayed in March 2024

  • Reviewed: 20 April 2024

    8.0
    Good price for a Disney visit, can easily fit family of 4 in the room
    • Leisure trip
    • Family with young children
    • Twin Hilton Room Ocean
    • Stayed 1 night
    • Submitted via mobile

    Bit dated, linen not as luxe as previous Hilton stay in Tokyo. Not much of a lobby.

    One stop from Disneyland

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Great location, great restaurants and stores
    • Leisure trip
    • Couple
    • Twin Hilton Room Park
    • Stayed 4 nights
    • Submitted via mobile

    Nothing, it was all fine.

    The hotel had a vast array of facilities and restaurants. All of our interactions with the staff were friendly and accommodating.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    7.0
    Great stay for Disneyland
    • Leisure trip
    • Family with young children
    • Family Happy Magic Room Park
    • Stayed 3 nights
    • Submitted via mobile

    The witch theme room.

    Great location for Disneyland and DisneySea. Kid friendly. Comfy beds and pillows.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    It is very convenient to get to Disney. Mr. Shirota, the counter who greeted us, was also very kind. There is also a 24-
    • Leisure trip
    • People with friends
    • Twin Hilton Room Park
    • Stayed 2 nights
    • Submitted via mobile

    No

    The hotel is very clean and tidy It’s very convenient to go to Disney, and there are shuttle buses

    Stayed in April 2024

  • Reviewed: 6 April 2024

    9.0
    Great hotel but very very expensive on food and drinks
    • Leisure trip
    • Family with young children
    • Twin Hilton Room Ocean
    • Stayed 4 nights
    • Submitted via mobile

    Food and drinks was absolute rip off. $20 AUD for beer , breakfast $40 each.

    Very nice facility , staff great , close to Disney

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Very good for Disney.
    • Leisure trip
    • People with friends
    • Twin Hilton Room Ocean
    • Stayed 3 nights
    • Submitted via mobile

    There was a delay in getting our room even though we arrived after the check-in time which was a little disappointing. There are lots of food options but not available everyday and operating hours don't necessarily align with the time you head off to or return from Disney.

    Great location if visiting Disney. The room was large (although the bathroom was a bit tight), and the 24-hour convenience store is really handy. Great fitness centre.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Happy Magic Room Ocean
    • Stayed 2 nights
    • Submitted via mobile

    Payment to use swimming pool was very disappointing - especially considering the cost.

    Closeness to Disney sea.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    9.0
    The Hilton Tokyo Bay. An elegant stay amidst the surrounding theme park hotels.
    • Leisure trip
    • Family with young children
    • Twin Celebrio Room Park
    • Stayed 1 night
    • Submitted via mobile

    The bathrooms look gorgeous but sometimes the taps are faulty. Shower-Curtain-Phobia makes it impossible to keep the shower water in its intended place.

    The staff went above and beyond. We arrived a little early to check our bags in at the cloak room since room check-ins were hours away and we had places to explore. The reception staff checked us in early, gave us our card keys in advance and arranged for all our baggage to be delivered and set down in our rooms once the rooms were ready. They gave us a nice send off and we were on our merry way to explore the surrounding area, which we did, and so with our room keys in hand. we got back well after the originally scheduled check-in time. We were able to fit more into our day than expected.

    Stayed in March 2024

  • Reviewed: 26 March 2024

    8.0
    Ok for the location if you want to stay near Disney
    • Leisure trip
    • Couple
    • Twin Hilton Room Ocean
    • Stayed 7 nights

    I booked Hilton thinking there would not be a communication problem. It was hard for me ask questions and get answers.

    Room very clean and spacious

    Stayed in March 2024

  • Reviewed: 16 March 2024

    9.0
    Value for money!
    • Leisure trip
    • Family with young children
    • Twin Celebrio Room Park
    • Stayed 2 nights
    • Submitted via mobile

    Pillow could be harder

    Convenient location to Disney, comfortable amenities, great breakfast options

    Stayed in March 2024

  • Reviewed: 14 March 2024

    9.0
    great location short walk from monorail to access Disney parks conveniently. Amazing buffet.
    • Leisure trip
    • Family with young children
    • Twin Hilton Room Park
    • Stayed 2 nights

    Didnt fault anything during our stay.

    We booked this hotel due to its proximity to Disney Resort - being one of the closest hotels outside the actual resort but right by the monorail station (located across the street so very short walk there each morning). Also booked it due to the impressive looking breakfast buffet and we weren't disappointed. Has a great kids buffet too which my toddler loved. Has a cafe and food shops located on site for when you get back from Disney late at night and need an extra feed. Good food options to take back to the room. Room size was spacious and we needed space with a toddler. Comfortable bed.

    Stayed in March 2024

  • Reviewed: 2 March 2024

    7.0
    Good location and good view hotel
    • Leisure trip
    • Family with young children
    • King Hilton Room Ocean
    • Stayed 2 nights
    • Submitted via mobile

    Facilities like swimming, gymn and sauna all need payment…. It’s not complimentary

    Near Disney land and can see the Mount Fuji

    Stayed in February 2024

  • Reviewed: 29 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Celebrio Room Ocean
    • Stayed 2 nights
    • Submitted via mobile

    Limited of restaurant and convenience stores

    Stayed in February 2024

  • Reviewed: 28 February 2024

    9.0
    Not just convenient but elegant
    • Leisure trip
    • Solo traveller
    • Twin Celebrio Room Ocean
    • Stayed 1 night

    Very minor, but as gorgeous as the Celebrio room is, some of the furnishings are starting to look a little worn.

    Very convenient location for the Tokyo Disney parks, 5 minutes away on the monorail. Great staff and lots of food options. Staff got me checked in upon my 9:30am arrival and got my bags up to my room for me while I was in the park. I stayed in the Celebrio Ocean View room and the theming could not have been more beautiful! I loved the little sparkly lights on the headboard and the "warm" or "ocean" lighting options in the bathtub. I love the bathrobe and slippers provided, and the Crabtree bulk toiletries were so nice that I kind of wished they provided little ones to take home but it is more eco-friendly so I liked that aspect. The mod blue couch by the window is the single coolest piece of furniture I've ever seen in a hotel. The view of Tokyo Bay is fabulous and you can see Mt. Fuji on a clear day - I highly recommend it over the "Park" view rooms especially because that view is now mostly obstructed by the new Fantasy Springs hotel. This is my second stay here and the classically themed rooms are also very nice but not as unique.

    Stayed in February 2024

Showing 1 – 25

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