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Reviews of Hotel Koo Otsuhyakucho 5 stars

520-0043 Shiga, Otsu, Chuo 1-2-6, Japan

#1 of 24 hotels in Otsu

Guests' Choice

Review score

Based on 36 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.6

  • Location

    8.9

  • Facilities

    9.5

  • Staff

    9.6

  • Value for money

    8.3

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 13 June 2024

    9.0
    Quiet, relaxed, comfortable. Nice restaurant Shimodaya nearby.
    • Leisure trip
    • Solo traveller
    • Twin Room with Tatami Floor 201 -OHMIYA-
    • Stayed 3 nights
    • Submitted via mobile

    The information about this project and the room I was to stay in, wasn’t clear.

    Very well renovated Japanese house (Chaya) - room 201. With a view of some greenery, comfortable beds, good and clean bathroom and toilet.

    Stayed in June 2024

  • Reviewed: 17 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Tatami Floor 202 -OHMIYA-
    • Stayed 2 nights
    • Submitted via mobile

    Nil

    Location is superb. Ryokan is nice and traditional yet very functional. Friendly staff.

    Stayed in April 2024

  • Reviewed: 9 May 2024

    9.0
    Great experience of a Japanese traditional residence
    • Leisure trip
    • Solo traveller
    • Twin Room with Tatami Floor 102 -CHAYA-
    • Stayed 2 nights
    • Submitted via mobile

    It was a very interesting contrast of old and new - a traditional Japanese house with modern amenities.

    Stayed in May 2024

  • Reviewed: 23 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Suite 201 -CHAYA-
    • Stayed 2 nights

    The staff was really friendly and welcoming. We were given an introduction of the area, along with a map of restaurants and places to visit. The rooms were lovely, big and comfortable. Would definitely recommend!

    Stayed in April 2024

  • Reviewed: 10 March 2024

    10
    Beautiful historic house with free walking tour!
    • Leisure trip
    • Couple
    • Twin Room with Tatami Floor 202 -CHAYA-
    • Stayed 1 night
    • Submitted via mobile

    Don’t hesitate to book this place if you’re going to Otsu. The hotel is beautifully designed - bringing out historic features with modern touches. The free walking tour (in English) was so, so interesting. We didn’t book the breakfast but the welcome treat was delicious!

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    Very helpful staff who went out of their way to help us book locally (even at our next destination).
    • Leisure trip
    • Couple
    • Japanese-Style House -MARUYA-
    • Stayed 2 nights

    We stayed in their larger facility which is basically a whole house detached from their other rooms, lounge, and reception area. This is a wonderful two story residence with a full kitchen, two bathrooms, and areas to lounge. It is located in a market area of a covered street that is easy to access but quiet. We enjoyed walks around the city (esp. down to the lake) and trying out local restaurants where we got to have some fun communicating with a very good-natured local owner. The hotel offers a wonderful breakfast of which we took advantage once during our two night stay. We would encourage anyone booking to take the breakfast as it is very good, but if you are like us you'll also want to reserve a morning or two to try alternates in the area.

    Stayed in January 2024

  • Reviewed: 30 January 2024

    10
    We adored Hotel Koo and our time in Otsu - thank you!
    • Leisure trip
    • Family with young children
    • Japanese-Style House -MARUYA-
    • Stayed 2 nights
    • Submitted via mobile

    Honestly nothing.

    We are so pleased we went to Otsu and Hotel Koo. The accommodation was so lovely and we adored the tour of the local area. The rooms are so much better than the photos suggest - full of beautiful danish furniture, great amenities (porlex grinder and pour over coffee, lovely bath products) and beautiful construction. We’ve stayed in a lot of Machiyas and this one was such a beautiful, high quality renovation. The staff were so kind and nothing was too much trouble. I highly recommend to anyone wanting a night or two break from Kyoto, this is real Japan.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Tatami Floor 203 -CHAYA-
    • Stayed 2 nights

    The hotel is great and clean. I like all staffs, they all are very nice and friendly. They recommended the locol good restaurants and shops to me. i was very happy, and had a good experience. i will come again.

    Stayed in November 2023

  • Reviewed: 29 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Suite 101 -CHAYA-
    • Stayed 1 night

    1. Room with Japanese style and stmosphere, but big enough. 2. Service is very good, not only the friendly and passionate staff, but also the local snacks, wine, provided in lobby.

    Stayed in November 2023

  • Reviewed: 9 December 2023

    10
    Cozy luxurious Machiya suite perfect for couples/duo!!
    • Leisure trip
    • Solo traveller
    • Japanese-Style House -KOUJIYA-
    • Stayed 1 night
    • Submitted via mobile

    This is my third time staying at Hotel Koo, and first time staying at their machiya suite - Koujiya. I love that Koo offers so many types of machiya suite and each has its own vibe and personality. Everything is so original. Koujiya machiya suite is like a designer’s dream – elegant, cozy, and the statement furniture pieces are everything. The lighting? Super hygge, giving off the warmest vibes. I liked it so much, I extended my stay on the spot! This Machiya suite is a total surprise package. From the outside, it's low-key and so unassuming but inside, it's a luxury haven. The kitchen is a personal favorite, connected to the dining area where you can see a mini garden. Actually you can see the garden from the master’s bedroom and bathroom too, thanks to some clever glass magic. Basically, amazing design. Oh another favorite is the statement sofa on the second floor. I have so many favorites in this place, it’s difficult to list everything!! I think it’s great for couples/duo. It's not just a hotel; it feels like a real home, and the local vibe of the neighborhood is the cherry on top. Can’t wait to be back!!

    Stayed in December 2023

  • Reviewed: 4 December 2023

    10
    Cool & chill
    • Leisure trip
    • People with friends
    • Japanese-Style House -KOUJIYA-
    • Stayed 1 night
    • Submitted via mobile

    Clean & stylish

    Stayed in December 2023

  • Reviewed: 22 November 2023

    9.0
    Superb experience of traditional Japanese architecture with modern comforts
    • Leisure trip
    • Family with young children
    • Japanese-Style House -KOUJIYA-
    • Stayed 1 night
    • Submitted via mobile

    There’s a bit of confusion when checking in

    Hospitality and the architecture

    Stayed in November 2023

  • Reviewed: 16 November 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Tatami Floor 202 -CHAYA-
    • Stayed 2 nights
    • Submitted via mobile

    Amazing views of the street below from the room

    Stayed in October 2023

  • Reviewed: 11 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style House -YOROZUYA-
    • Stayed 1 night
    • Submitted via mobile

    Nice hotel and good experience to visit otsu

    Stayed in October 2023

  • Reviewed: 1 October 2023

    8.0
    Good hotel in Otsu to better understand the town’s culture
    • Leisure trip
    • Solo traveller
    • Twin Room with Tatami Floor 203 -OHMIYA-
    • Stayed 1 night
    • Submitted via mobile

    Good experience overall with a few minor issues

    Style. Converted traditional machiyas scattered throughout town, Japanese Nordic fusion Setting. Otsu, Southern end of Lake Biwa, only 20 minutes from Kyoto by car or two stations away Explore. Otsu is a quiet languid town with lots of interesting historical buildings. I was here a week before the "Otsu Festival", 1 of the three major festivals in the lake country and an important intangible folk cultural property designated by the country. 2 of the 13 Hikiyamas floats were being assembled near the Hotel’s reception (Ohmiya) & it was fun to listen to the kids practice their music for the festival. Hotel Koo also offers local tours for free and really encourages guests to eat out, shop etc. to revitalize Otsu. I quite enjoyed the walk and visit to the Mitsuhashi Setsuko Museum of Art, and just strolling the rest of Otsu. Rooms. I booked the entry level room which was 32 sq meter only. They have rooms/villas that are up to 100 square meter. My small but immaculate room had no closet but a clothing rack. No slippers either and only two tea bags were provided. I was happy with the bathtub but next time I’ll book a bigger room/villa @ the hotel. The day checking in I had trouble reaching the hotel by phone. Once there, staff were nice and helpful. Refreshing chestnut parfait at checkin and free sake provided in the evening. Food & drinks. Hotel booked Kasen for me, where I had a very satisfying hyperlocal meal. Prices. Value for money @ $174 Rating. 4/5

    Stayed in October 2023

  • Reviewed: 28 September 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Tatami Floor 203 -OHMIYA-
    • Stayed 1 night
    • Submitted via mobile

    Accomodating, amazing helpful staff. They booked a reservation at a brilliant local restaurant for us and helped us when we couldn't work out the lock for the front door! The room surpassed our expectations - photos do not do this place justice! The Japanese bath was lovely!

    Stayed in September 2023

  • Reviewed: 23 September 2023

    10
    Authentic Japanese design with all modern comfort, only 15 minutes by train from Kyoto
    • Leisure trip
    • Couple
    • Twin Room with Tatami Floor 102 -CHAYA-
    • Stayed 2 nights
    • Submitted via mobile

    Everything. Japanese design, a combination of modern and old design. Good size room with all amenities. Great staff and welcome. Only 15 minutes by train from Kyoto.

    Stayed in September 2023

  • Reviewed: 8 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Tatami Floor 202 -CHAYA-
    • Stayed 1 night
    • Submitted via mobile

    The staff was very friendly and accommodating. The tour of the local area was engaging and informative. It really made me appreciate the city of Otsu. I would love to come back.

    Stayed in July 2023

  • Reviewed: 1 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Twin Room with Tatami Floor 202 -CHAYA-
    • Stayed 2 nights

    For people who like to experience old Japanese culture coupled with some modern elements, this is the perfect location. The hotel is a very old traditional house, original a tea trader's house. Although completely renovated with modern WC, restrooms etc., the old wooden structure was kept what creates a wonderful cozy atmosphere. There's free coffee and traditional sweets in the lobby and even some alcoholic beverages in the evening + a nice arrangement of seats so that visitors can enjoy a relaxing time together. The place is very calm and relaxing and the ideal location for visitors who want to take a break from the hustle and bustle in the big cities. The breakfast was excellent (for those who enjoy traditional Japanese breakfast). It came arranged in wooden boxes and was a pleasure for the eyes and palate.

    Stayed in June 2023

  • Reviewed: 28 May 2023

    8.0
    Nice hotel but not worth the price or trip since there’s nothing to see in Otsu.
    • Leisure trip
    • Couple
    • Twin Room with Tatami Floor 203 -OHMIYA-
    • Stayed 1 night
    • Submitted via mobile

    Sad town, pricey hotel and unhelpful manager.

    Beds, bathroom and decor

    Stayed in May 2023

  • Reviewed: 25 May 2023

    10
    Perfect stay!
    • Business trip
    • Solo traveller
    • Twin Room with Tatami Floor 202 -CHAYA-
    • Stayed 1 night

    This was a hidden treasure. I was very happy to have found this place. Wonderful hosts, very welcoming and caring, everything very clean and newly renovated. Authentic Japanese. Absolutely wonderful!

    Stayed in May 2023

  • Reviewed: 20 May 2023

    10
    will come again.
    • Business trip
    • Solo traveller
    • Twin Room with Tatami Floor 202 -CHAYA-
    • Stayed 3 nights
    • Submitted via mobile

    appearance is ordinary storage house, but inside is modern and clean. the coffee place was phenomenal.

    Stayed in May 2023

  • Reviewed: 3 March 2023

    10
    Beautiful traditional house with modern facilities in Otsu,Shiga
    • Leisure trip
    • Group
    • Twin Room with Tatami Floor 203 -CHAYA-
    • Stayed 1 night
    • Submitted via mobile

    Nice traditional house with modern facilities. The furniture and the lamps are so nice. Looks elegant and chic. the breakfast experince also nice with local food menu. nearby there are some small galleries, loval market, cafe and bread shop

    Stayed in February 2023

  • Reviewed: 10 February 2023

    10
    Great for digital artists/nomads. Inspiring space.
    • Leisure trip
    • People with friends
    • Twin Room with Tatami Floor 203 -CHAYA-
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was great!

    Hotel Koo is such an amazing experience! I can't wait to be back. Traditional Japanese House ー renovated beautifully with quality modern elements. The wooden structure gives a very historical and warm vibe while the Scandinavian furniture and lights compliment the overall design of the space. I feel like I'm transported back to ancient Japan but with the comfort of technology. It is such an inspiring place, really perfect for digital artists/nomads! Other highlights of my stay: the unagi chazuke breakfast, the super kind and accommodating staff who will let you in on the best dining spots, the free tours by the hotel where you get to explore the ocal street market and other machiya in town, and the relaxing lounge with free coffee and snacks! At night, they serve alcohol too!

    Stayed in February 2023

Showing 1 – 25

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