380-0838 Nagano, Nagano, Agata 576 , Japan
#14 of 45 hotels in Nagano
Guests' ChoiceBased on 209 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
7.7
Facilities
8.3
Staff
8.8
Value for money
8.3
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End of dialog contentReviewed: 21 May 2024
Indri
IndonesiaI think it is located in an office area so it’s a bit difficult to find restaurant or shopping place by walking
I chose it because i wanted to join 1 Day Tour to Toteyama Alpine Route that met at this hotel, but apparently they themselves weren’t sure. But the staff really helpfull.
Stayed in May 2024
Reviewed: 20 May 2024
Guy
United KingdomIt has a roof bar and outside sitting area. If you take your drinks outside you get plastic glasses. The sun does not shine on the outside roof section after about 13.00.
Close to the shops ,restaurants and Temples. The hotel reception is at level 13 and the rooms are on floors 7 to 12. It is not a self contained detached hotel.
Stayed in May 2024
Reviewed: 17 May 2024
Marga
NetherlandsEverything was fine
Friendly staff, clean and big room. Close to the center. Free bikes. Coin Laundry. Nice view on the mountains.
Stayed in May 2024
Reviewed: 17 May 2024
Pariyanuch
ThailandNothing in particular.
Parking was convenient. Room was clean and big enough for 2 large luggage (although the floorplan of the room was a bit awkward). We loved the porridge at breakfast. Breakfast selection was not extremely extensive, but the varieties were more than adequate. There was a convenient store within walking distance (about 5 min. walk I think).
Stayed in May 2024
Reviewed: 12 May 2024
Ian
AustraliaSpacious room, comfortable beds & a good breakfast variety with properly heated bain-marie.
Stayed in May 2024
Reviewed: 10 May 2024
O'brien
AustraliaIt was a 15 minute walk to the train, though a circular bus was available.
A luxurious hotel, with large, well appointed rooms. Very quiet neighbourhood (mostly around government buildings).
Stayed in May 2024
Reviewed: 6 May 2024
Pieter
Australianothing
Good, everything there
Stayed in April 2024
Reviewed: 2 May 2024
Robert
JapanNo bar
Good location
Stayed in May 2024
Reviewed: 29 April 2024
Yun
SingaporeThe area is quiet at night. Little food options near the hotel unless you eat at Nagano station first.
I like that the room is spacious, quiet, good services, good breakfast and good facilities. Suitable for family to stay for few days when in Nagano.
Stayed in April 2024
Reviewed: 27 April 2024
Ying
United KingdomNothing
Good size hotel room and bathroom, hotel provided a shuttle to Zenkoji temple and Nagano station which was great with luggage (walkable though)
Stayed in April 2024
Reviewed: 26 April 2024
Sarah
Maltanothing was wrong
Comfortable bed, good shower, spacious room and very helpful staff
Stayed in April 2024
Reviewed: 26 April 2024
Caglar
GermanyThe breakfast tastes great. It offers various dishes ranging from western breakfast to traditional Japanese with rice, soup and so on. The room is clean and big with a little table and chairs. The bed is very comfortable, neither too soft nor too hard As to sustainability there could be little changes be made. Offering a stirring rod, made of glass instead of wood, would prevent a single use. Next time we will stay longer. It’s a beautiful town.
Stayed in April 2024
Reviewed: 21 April 2024
Jonlucy
AustraliaWalking with luggages from the train station. Should have known about their pick up service
The complimentary welcome discount, breakfast inclusion, and comfortable beds
Stayed in April 2024
Reviewed: 15 April 2024
Sarah
AustraliaLocation was great and staff were friendly and helpful
Stayed in March 2024
Reviewed: 11 April 2024
Ajkab
SlovakiaNice quiet hotel, nice staff, good breakfast, shuttle service from/to station every 30 min - great
Stayed in April 2024
Reviewed: 7 April 2024
Michie
AustraliaCustomer service was helpful and efficient but could have been friendlier.
Beautiful and comfortable at affordable price.
Stayed in March 2024
Reviewed: 5 April 2024
Sue
AustraliaShuttle bus not running often enough meaning we had to catch a taxi when there was a free shuttle available.
One of the staff members,female, went out of her way to assist us.
Stayed in April 2024
Reviewed: 4 April 2024
Wayne
AustraliaThe room is very hot and you can’t change the air conditioning settings. The hotel is a 15 min walk from the station, no good restaurants nearby. The room is pretty outdated.
The room was very large and good value for money. The staff are very friendly and professional.
Stayed in April 2024
Reviewed: 2 April 2024
Warren
AustraliaThe presentation of the hotel,the staff helpful .
Stayed in April 2024
Reviewed: 1 April 2024
Marcus
AustraliaThey still use Keys which have to be returned as you leave then picked up again as you return. Slightly inconvenient
Great location as it’s close to the main attractions you’d see in Nagano city. Although slightly dated the room was spacious and was clean.
Stayed in March 2024
Reviewed: 28 March 2024
Tahnee
United StatesThe different lights cannot be switch on separately but just this one over the desk that can be on by itself.
How big the room was !
Stayed in March 2024
Reviewed: 11 March 2024
Marco
BrazilEverything was ok. Nothing that I would point out. The reception staff was so kind to help us to make a reservation at the restaurant
Great Location. The room was in a good size. Staff was friendly. the Italian restaurant was great. The possibility to use the parking space was great.
Stayed in March 2024
Reviewed: 9 March 2024
Victor
United KingdomFelt a little outdated and was far from the station - 20min walk.
Stayed in March 2024
Reviewed: 6 March 2024
Darren
Australiaits a little bit further from the key action then I'd like
its a really good venue
Stayed in February 2024
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