160-0023 Tokyo-to, Shinjuku-ku Nishi-Shinjuku 1-23-1, Japan
#566 of 1,366 hotels in Tokyo
Guests' ChoiceBased on 324 hotel reviews
8.2Cleanliness
8.4
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.9
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 22 May 2024
Kenny
SingaporeLocation is great walking distance from Shinjuku station
Stayed in May 2024
Reviewed: 13 May 2024
Etsuko
United StatesDuring my breakfast, the restaurant staff made a lot of noise that cause my irritation.
Is it very convenient location. Many choices of restaurants and stores!! Also, very closed to the Shinjuku station.
Stayed in May 2024
Reviewed: 11 May 2024
John
AustraliaBlack tea would have been nice to have supplied.
Locality. Clean room.
Stayed in May 2024
Reviewed: 7 May 2024
Eilene
United StatesWhen I was sleeping, I woke up because I heard someone open a thermos/flask and pour a liquid. I thought someone came into my room, but the sound was coming from the room next door. The walls are that thin!
The breakfasts - both Japanese and Western styles - were good. It would've been nice if it started a little earlier b/c my tour bus met at 7:15 am, so I couldn't eat breakfast that day.
Stayed in April 2024
Reviewed: 30 April 2024
Novy
AustraliaThe toilet stinks but the rest of the room is clean
Location
Stayed in April 2024
Reviewed: 25 April 2024
Jacqueline
United StatesI liked that the staff was friendly, the hotel was clean and quiet
Stayed in April 2024
Reviewed: 19 April 2024
Terri
United StatesThere were no reading lights by the bed or a night stand for your book or cell. We were there only for one night so we survived.
Breakfast is in the connected cafe next door. You have a ticket and you have a choice between a Japanese or Western set. We chose Japanese and it was very good! We liked the location - close to Shinjuku Station but not a busy street and close to some really cool buildings and a nice park. The room was not large but not cramped with a long desk that worked for both of our suitcases. The bed and pillows were comfortable.
Stayed in April 2024
Reviewed: 16 April 2024
Motoko
United StatesThe facility was old
The location was near train station
Stayed in April 2024
Reviewed: 9 April 2024
Mariam
United StatesI had trouble connecting to the WiFi for the time I stayed there. There was also some dirt under the beds from previous people. I wish that they provide two pillows and not just one.
The location is great and the staff are very kind and helpful! There were four beds in the room which is great.
Stayed in March 2024
Reviewed: 16 March 2024
Katherine
PhilippinesGood location. Near the train station and restaurants and malls
Stayed in December 2023
Reviewed: 2 March 2024
Ying
ThailandThe mattress is too soft but it’s still ok.
Location good, staff helpful. The room size is great in this price!
Stayed in February 2024
Reviewed: 23 February 2024
Chanjira
ThailandToilet blow is abit smelly.
Location
Stayed in February 2024
Reviewed: 9 February 2024
James
IrelandWe booked for 5 across two rooms but only two double beds. Luckily beds were large so we fitted three kids in one quite comfortably.
Double beds were large
Stayed in January 2024
Reviewed: 30 January 2024
Kazumi
United StatesNothing
Friendly staff, good breakfast, very convenient location, good quality shampoo & body soap, washer & dryer, comfortable room
Stayed in January 2024
Reviewed: 29 January 2024
Fleur
AustraliaOur bed was not the most comfortable.
Convenient location from Shinjuku Station, very clean, and having a Lawson underneath was very useful.
Stayed in January 2024
Reviewed: 19 January 2024
Amelia
MexicoVery conveniently located and staff very helpful
Stayed in January 2024
Reviewed: 10 January 2024
Lisa
SingaporeGood location and with 2 convenience stores just next to the hotel.
Stayed in January 2024
Reviewed: 1 January 2024
Sze
United KingdomCurtain not light-proof
Clean and tidy
Stayed in December 2023
Reviewed: 27 December 2023
Yee
SingaporeThe corner of the floor is a little bit dusty, otherwise all are good.
Great location, very close to main JR station at Shinjuku & other Metro lines. Many eateries and things to see & shop around the area. The room is spacious for our family of 4, comfortable beds & clean bathroom.
Stayed in December 2023
Reviewed: 21 December 2023
Tricia
SingaporeCommunication with staffs
Comfort and clean
Stayed in December 2023
Reviewed: 17 December 2023
Sandra
SingaporeWould be good if the lights/ air-con can be auto switched off or switched on (e.g. when a card is removed or inserted) so as to save electricity.
Location is within walking distance to Shinjuku train station (about 10mins) which is very convenient. Room is also rather spacious.
Stayed in December 2023
Reviewed: 13 December 2023
M
SingaporeNo free shuttle bus for transfer to or from airport.
The hotel able to accommodate 4 bed in a single room.
Stayed in December 2023
Reviewed: 4 December 2023
Han
SingaporeClose proximity to tran station, bus terminals and shopping
Stayed in December 2023
Reviewed: 15 November 2023
Ananchuen
ThailandNone.
Good location.
Stayed in November 2023
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