The tooth brush quality can be better.

The Room is clean, and the shuttle bus service to the bus station is quite convenient.

Stayed in May 2024

Onsen at this place is really good.

Stayed in April 2024

Amazing location right by the lake! The staff are so friendly and service was great! Free shuttle bus to pick you up from Lake Kawaguchi Station and drop you off as well. It is on the pricey side understandable since we had the lake side view and Japanese style room. It includes kaseki style dinner and breakfast too. However, since 2 out of 3 had dietary requirements they weren't able to accommodate us but the person that did have the food said it was an amazing experience.

Stayed in April 2024

They should have bike rentals available.

It was a traditional japanese style. The food was fantastic, facilities were excellent. We felt very welcoming. They work like Ninjas. We go for dinner and your living area becomes your bedroom. I rely recommended. Not saying the views for the mountain Fuji. We had a amazing time.

Stayed in April 2024

Everything, from the service to the staff and room.

Stayed in April 2024

Convenient shuttle bus to and from the inn. Very clean place with amazing views, including of Mt Fuji from the roof. Great food. Nice onsen.

Stayed in April 2024

My stay at this ryokan was an absolute delight. The rooms were comfortable and well-appointed, each offering a beautiful view that promised a serene and restful experience. The dining experience was exceptional, with meals that featured a variety of fresh, local ingredients, beautifully prepared to showcase sophisticated flavors. The onsen added a relaxing touch to my visit, providing a peaceful retreat with stunning views. The staff were incredibly attentive and made sure my stay was seamless and enjoyable from start to finish. For anyone looking for a refreshing escape and excellent service, this ryokan is a wonderful choice. It left me rejuvenated and eager to return. Highly recommended for a peaceful getaway!

Stayed in April 2024

Breakfast was a Japanese style one, so for European person there almost were no options to eat.

Very unique experience of ryokan. Recommend to book the room with onsen (outdoor bath). Everything was very clean. Be ready for huge dinner, skip the lunch if you can😅 also recommend to book a private bath with the view on mountain Fuji (you can do it only when arrive to hotel).

Stayed in April 2024

The only thing I didnt like was that I had to leave.

The dinner was an amazing and delicious show, the private onsen with the direct view of mount fuji was surreal. The breakfast was elegant and delicious. The room was like a movie, simply perfect, the staff was super nice and friendly too. The obssrvation deck is very nice and convenient.

Stayed in March 2024

The bathtubs in the rooms were dirty and small. So it was hard to use. The tub outside was great.

Both dinner and breakfast were amazingly setup and had a lot of variety. Our only suggestion is to keep the food hot when we arrive. Some items had a hot plate under which was good, but others did not so they got cold, especially for breakfast.

Stayed in April 2024

Perfect location overlooking both Fuji and the Lake. Endless breakfast spread and dinner with so many fancy fish dishes. Gracious and helpful staff. Great amenities from the onsens, to gift shop to Fuji observation deck. The rooms were huge, comfortable, and with a great view.

Stayed in April 2024

Nothing

Location

Stayed in April 2024

Nil. Price on high side but is value for money 🤑👍

The breakfast and dinner were great The location surrounding the lake is beautiful, quite and excellent for walk, photo talking etc...

Stayed in April 2024

Superb breakfast and dinner. Great location.

Stayed in April 2024

Quite far from station. Shuttle only available to pick up in station from 2pm.

Spacious room, private Onsen available. Dinner served in room. Good observation of Mt.Fuji.

Stayed in April 2024

Nil

The meals and the service

Stayed in March 2024

Nothing nearby

Very traditional ryokan. Right next to the lake

Stayed in April 2024

The building itself is a bit run down. The surrounding area isn’t great. Should try to give more info at check in.

Private onsen in my room, with views of Mt Fuji. Great service. Good food.

Stayed in March 2024

transportation

The meals & the views

Stayed in February 2024

one key for the whole room/family.

dinner and brea

Stayed in February 2024

That I couldn’t stay longer.

They had dinner that was most beautiful in appearance, flavored meal I have ever had in my life. My son and I were in heaven with every meal. We loved the traditional Japanese room Loved the fluffy quilts.

Stayed in March 2024

Thin walls with kids running upstairs. Wine was also a bit pricey

The service was excellent

Stayed in March 2024

Everything was perfect, nothing to fault.

This was our favourite stay during our Japan trip. It was very easy to request the free shuttle transport from Kawaguchiko station and there was also free transport back to the station on check out. Check in process was smooth, overall service was great and they had English instructions printed out for guests to read. We loved the lake view from our room and our favourite part of the stay was the in room multi-course dinner which was exceptional. We used the private onsen (requires booking + extra fee) due to tattoos not being allowed in the public bath and enjoyed this, however we didn't get to see a view of Mt Fuji from the bath as we had an evening time slot.

Stayed in February 2024

A bit pricey and some outdated facilities.

The location is superb. Next to the lake with great view of both the lake and Mt.Fuji. The hotel itself is a bit old but it well maintained and clean. However the best thing for me is the meal! The kaiseki dinner was absolutely delicious and plentiful. Highly recommended!

Stayed in March 2024