Shared baths, hot tub was not working

Extensive healthy breakfast options. Very comfortable futons. Perfect location within a short walk to town or lifts. Good for families

Stayed in February 2024

Staff were absolutely amazing and very accommodating.

Stayed in March 2024

Pillows were very flat and our room with four adults was crowded which was to be expected.

Breakfast was excellent. Staff were friendly and very helpful. Great hanging space availability.

Stayed in February 2024

Nothing

The staff and the breakfasts and it was super clean and quiet

Stayed in February 2024

Nothing - highly satisfied.

Staff were amazing - thank you for taking the time to book our lovely dinners - it made all the difference

Stayed in January 2024

Conveniently, located in town and close to the ski .fields. Comfortable, spacious accommodation, staff were very hospitable. Fantastic all-you-can-eat breakfast each morning with a variety of foods.

Stayed in February 2024

The really annoying toddler traveling with us waking up in the middle of the night 😂

This was our first time visiting Nozawa Onsen. The accommodation was an easy 5 min walk to all the restaurants and maybe 10 mins (uphill) to the snow. So it wasn't the closest to the snow but was easily accessible. We were travelling with a toddler coming from Europe who was extremely jetlagged and often up and ready to play in the middle of the night. The staff were so patient and kind with us. For a young team we found them super professional and helpful. There were many onsen close by and we found the rooms nice, cosy and spacious for a family with big luggage. We met lots of lovely families in the common space and you had lots of options for the included breakfast. Highly recommend and we will definitely be back.

Stayed in January 2024

Didn't mind, but heads up the showers are shared. One has a curtain that closes it off, but the other 2 are exposed to others, in a traditional Japanese way.

Staff were really friendly and helpful, we loved the intimate vibe of the whole place. Great to see everyone in the morning at breakfast, and nice common areas.

Stayed in February 2024

Unfortunately the walls of the rooms were paper thin meaning not the most restful sleep.

Great central location with a fantastic buffet breakfast and very, helpful staff.

Stayed in February 2024

Not too much! Location could be closer to the gondola but I'm really just reaching here.

Great location, friendly and helpful staff, comfortable beds and rooms (well heated, lots of blankets and pillows), great breakfast and coffee

Stayed in January 2024

It was very comfortable. The location is great. The staff were really nice and the breakfast was great!

Stayed in January 2024

Corridors outside our room was very cold, would have been nice to have some heat

Staff were friendly and helpful :) Breakfast was good. Location was also good, within walking distance to the gondola.

Stayed in December 2023

Toilets were shared and washbasin is also separate. A good 15mins walk uphill to the moving platform. Not that close to ski slopes.

It was a cosy and friendly atmosphere. Has a backpackers vibe. Beautiful breakfast every morning. Cosy communal family room. A couple of nice onsens nearby.

Stayed in January 2024

Great staff. Good communal area adding to a friendly vibe. Could easily use the dinning room to heat up our own food.

Stayed in January 2024

Delicious breakfast buffet, warm and clean, lovely space to meet other guests, good location to onsens, slopes and the village restaurants, fantastic helpful staff. Felt at home.

Stayed in January 2024

Perfect location close to the slopes. Excellent breakfast and a nice quiet family atmosphere.

Stayed in January 2024

Via Booking.com, this was a pay up-front, non-refundable booking.

Our stay at Nozawa Dream exceeded our expectations with respect to the staff, facilities and location. This was our first stay in Nozawa Onsen and we had an easy walk from the Shinden bus stop, up the hill to Nozawa Dream. The information pack received from Nozawa Dream before our stay was so clear with its directions and information, this helped with our arrival. When I first booked the accommodation, I did not have a clear picture of the bathroom facilities and was a little anxious about how we would be washing throughout our stay . . . In reality there are three toilet cubicles for females and two for males, both with wash basins outside the bathrooms, located upstairs where the bedrooms are. Then downstairs, there are separate showering rooms for females and males. The female shower room has three showers in it (one with a privacy curtain) and an onsen. On each night that I used the showering room, I had it all to myself. My husband and son had the same experience with the male shower room. The breakfast is on offer from 7:30-9:00am with a good range of options. This is a shared space with other guests and you sit on the tatami mats. The staff were always so busy with replenishing the eggs, bread, juice, coffee etc. Nozawa Dream was an easy walk from the village centre, as well as from the Nagasaki Gondola area, and also to the Kongo Night Market for dinner, we found the location very convenient. We enjoyed chatting to the staff and other guests in the shared lounge area, where we could treat ourselves to a hot chocolate at the end of the day. Thanks Nozawa Dream, we had a great stay! On a different note, if you are looking for ski lessons, Javier from Kaizen Ski School was amazing and I found his details via the Nozawa Dream information pack.

Stayed in January 2024

Varied and delicious breakfast, friendly staff and atmosphere

Stayed in January 2024

Nothing

The lobby

Stayed in December 2023

I arrived in the morning and was greeted by staff who already knew my name and let me check in early. Staff was attentive and eager to make your stay as comfortable as possible. Breakfast was great too.

Stayed in December 2023

nothing

location. value for money.

Stayed in March 2023

Shared showers and bathrooms, but clean.

Very nice and welcoming staff, friendly feel, can walk to slopes, bus stop, several onsens. Sat night was more quiet than expected.

Stayed in March 2023

Noise of other guests into the evening was hard with younger children needing to get to sleep

Wonderful welcome, easy check I’m, central location. We are grateful for our short stay.

Stayed in February 2023

Can't say there was anything I didn't like.

The staff were super friendly and very helpful, nothing was a concern for them and they offered lots of advice and even made booking for us around town. The rooms were clean, the shared bathrooms were also very clean and the hot showers/onsen were excellent after a long day on the mountain.

Stayed in February 2023