389-2502 Nagano, Nozawa Onsen, Toyosato 7797-5, Japan
Based on 64 hotel reviews
9.6Cleanliness
9.8
Comfort
9.9
Location
9.9
Facilities
9.7
Staff
9.9
Value for money
9.5
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 24 March 2024
Michel
JapanHiking up the hill to get there with snowboard gear
Great location, amazing customer service!
Stayed in March 2024
Reviewed: 23 March 2024
Malin
JapanNo complaints at all!
Staff were so kind and accommodating - gave us so much information re the area as well as discounts and promos for ski gear + onsens. The room itself was very clean, spacious and comfortable & the onsen was lovely! Breakfast was also delicious and location couldn’t have been better!
Stayed in March 2024
Reviewed: 22 March 2024
John
AustraliaAbout the only thing that would make the property even better would be a private shower however the shared facilities were always clean and available when needed and as said the onsens were outstanding!
Fantastic location at the foot of the Nagasaka Gondola, wonderful hosts who really look after their guests, Kazu and Kana really made us feel at home from when they picked us up from the bus terminal to dropping us off! The room was spacious and cosy and the bed was comfy, there was also a choice of pillow depending on your need! Good selection of western and Japanese food for brekky and the dining area was really cosy, a great to spot to watch the snow falling and check the snow conditions from. We loved loved the in-house onsens which you can privately book, they were so relaxing and therapeutic after skiing all day! Would definitely stay again!
Stayed in March 2024
Reviewed: 19 March 2024
Paulo
ChinaThe only thing that in my opinion left something to be desired was the lack of private showers in the rooms. Nevertheless the shared shower was always clean and cozy.
Breakfast is great, the location is wonderful super close to the Nagasaka Station. The room was super comfortable and cozy. They have a nice private Onsen.
Stayed in March 2024
Reviewed: 16 March 2024
Jenny
AustraliaI liked everything. One of our group would have liked a top sheet as he found the doonas too hot.
This is a lovely small lodge. It’s simple but the rooms are spacious and light and clean. Breakfast was nice. The Japanese baths are lovely and easy to book . Location for ski access is brilliant and the family who run it are really nice.
Stayed in March 2024
Reviewed: 14 March 2024
Naruth
ThailandThe great host and hospitality.
Stayed in March 2024
Reviewed: 14 March 2024
Nicholas
SingaporeNothing
The property has been refurbished and the new rooms are western style and a lot more comfortable than they were last year when we stayed, the best thing about the stay are the owners and their warm welcome and helpfulness during the stay.
Stayed in March 2024
Reviewed: 11 March 2024
Maria
AustraliaWe loved it!
Location was perfect. The owners were kind and helpful. Lovely onsens. We were a family of 4 (6yo and 8yo).
Stayed in March 2024
Reviewed: 10 March 2024
Izzatie
MalaysiaNone
Breakfast was home-cooked mini buffet, Japanese cooking. 4 mins walk to the nearest gondola. Private onsen for yourself (Just need to write room number at reception). Plenty of space to place your snow gears. Honestly it was exceptional for the price we paid.
Stayed in February 2024
Reviewed: 9 March 2024
Louis
United StatesThe location is perfect for skiing: the gondola, ticket office, and rental shops are all a very short walk away. The hosts' hospitality was truly outstanding: they went out of our way to make us feel comfortable and welcome in every way possible, and helped us arrange our travel logistics and dinner reservations. I wish every place I stayed was so welcoming!
Stayed in March 2024
Reviewed: 4 March 2024
Richard
AustraliaCan’t think of anything….
Great location and good facilities
Stayed in March 2024
Reviewed: 23 February 2024
Jan
Netherlands- nothing
+ friendly staff + perfect location + stylish hotel + good onsen + drying room
Stayed in February 2024
Reviewed: 21 February 2024
Sarah
AustraliaAmazing location! Right next to the main gondola. This location will not dissapoint! So clean, friendly host, amazing private onsen you can book daily, spacious and newly renovated rooms. We will be back.
Stayed in February 2024
Reviewed: 19 February 2024
Josie
AustraliaWe didn’t have any issues with our stay and will definitely be back.
Oyado Tamayura was only a 1 minute walk to the chair lift and gondolas and was truly ski in ski. There are two Onsen that you can book out so couples and families can use them privately which was great. We had breakfast included every morning which had a great selection of food options which was handy as finding gluten free food in Japan can be tricky, so having this as a quick and easy option allowed us to get up the mountain quicker without having to go and find breakfast. The staff at Oyado Tamayura were very helpful with all our questions and made us feel very welcome and comfortable for our stay. The whole property was kept super clean and stocked with anything you may need.
Stayed in February 2024
Reviewed: 19 February 2024
Chris
United KingdomThe family and staff were exceptionally friendly and helpful. They cared about their customers. Helping to book taxis, find list items and book local restaurants. Plus, collecting guests from the bus station.
The breakfast was good and served in a very relaxed atmosphere. It was a nice mix of Japanese and Western styles. With a good selection. The staff were always on hand to help out.
Stayed in February 2024
Reviewed: 18 February 2024
Harry
AustraliaGreat location and our hosts were very welcoming and helpful.
Stayed in February 2024
Reviewed: 18 February 2024
Carmel
AustraliaEverything was wonderful.
The location is excellent, the facilities excellent, the breakfast tasty & good variety, the owners just beautiful & so helpful. Could not fault it.
Stayed in February 2024
Reviewed: 16 February 2024
Megan
New ZealandN/A
Very welcoming, friendly and helpful owners and staff. Ultra comfortable room, great facilities and close to ski facilities.
Stayed in February 2024
Reviewed: 14 February 2024
Heidi
AustraliaNothing, it was all wonderful
Kana and her family do an amazing job of running this place. It is spotlessly clean, comfortable and in a fantastic location.
Stayed in February 2024
Reviewed: 13 February 2024
Jesse
AustraliaLocation was amazing as it was very close to the gondola and only a few minutes from restaurants. Breakfast was wholesome and great to start the day. Also the private onsens were amazing after a long day on the mountain.
Stayed in January 2024
Reviewed: 5 February 2024
Brian
AustraliaClean, neat and recently refurbished. Very nice breakfast was included.
The proximity to the snow fields is extremely close.
Stayed in February 2024
Reviewed: 2 February 2024
Katie
AustraliaNothing
Spotlessly clean, beautifully organised, fantastic breakfast, great onsens, wonderful management and steps away from the main gondola.
Stayed in February 2024
Reviewed: 2 February 2024
Natalie
AustraliaHosts were very friendly and helpful. They provided a shuttle service to pick us up from the bus terminal. Breakfast each morning was amazing. Location was great - very close to the main gondola. Private Onsen was wonderful. Washing machine and dryer facilities were available too. This accommodation is incredible. Thanks so much! We loved our stay.
Stayed in January 2024
Reviewed: 29 January 2024
Brooke
CanadaCan’t beat the location, you can basically ski to the doorstep. The owners are so friendly and accommodating. The place was very clean and the onsens were wonderful to use after a long day of skiing (which you can rent out to use privately) Breakfast each morning was a pleasant surprise and the restaurant within the property had phenomenal waygu! We will defiantly be visiting Nozawa and Tamayura again!
Stayed in January 2024
Reviewed: 28 January 2024
Matthew
AustraliaEverything from the owners, to the location, the property was beautiful and the breakfast was great.
Stayed in January 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content