060-0001 Hokkaido, Sapporo, Chuo-ku Kita 1-jo Nishi 4-chome, Japan
#84 of 205 hotels in Sapporo
Guests' ChoiceBased on 590 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.3
Staff
9.0
Value for money
8.1
Free WiFi
8.3
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End of dialog contentReviewed: 25 April 2024
Moonsun
South KoreaNothing special
Great Location, nice breakfast
Stayed in April 2024
Reviewed: 24 April 2024
Bernard
SingaporeRooms in the Annex building . You felt that you are totally cut off the hotel they have key lock to the rooms instead of access card for the main building .
Breakfast was good . The 2 pillows given was very good. Rooms located at the main building was good. The airport bus stops in front of the hotel.
Stayed in April 2024
Reviewed: 24 April 2024
Evan
United StatesThe room was very warm and would not cool down.
Facilities were well maintained and the location was excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Eleanor
PhilippinesConsidering the hotel rate charged, we were looking forward to a fitness facility at a “grand” hotel. There was none. Pity. Also, an onsen was amiss.
Sapporo Grand was right smack in shopping central. Wow! The room was spacious and well-provided for. Staff was courteous but hesitant to further engage guests. Concierge was very helpful in storing our luggage. No worries about leaving things anywhere in Japan. They will always be where you left them. Mega-relief! Mega-respect!
Stayed in March 2024
Reviewed: 20 April 2024
Carlosthomaz
United StatesParts of the hotel are a little.old, but not maior.
Location is great. Hotel facilities are good. Very good.dinner options and the little bakery shop next to Starbucks inside the hotel was very convenient.
Stayed in April 2024
Reviewed: 19 April 2024
Danielle
AustraliaAn older style hotel, but very attentive and helpful staff. Very clean and comfortable with good sized rooms. The breakfast was delicious and the hotel is accessible from underground. Thoroughly enjoyed our stay.
Stayed in March 2024
Reviewed: 19 April 2024
Arief
Indonesiacan't think of any.
The room was clean and the staffs were very helpful. The nice thing about this hotel is its proximity to the bus stop for Airport transfer and its proximity to the city center and JR station, all within walking distance.
Stayed in March 2024
Reviewed: 17 April 2024
Armansjah
IndonesiaNothing
The location
Stayed in February 2024
Reviewed: 17 April 2024
Pernille
DenmarkNothing
Nice room and breakfast with a lot of choices. Great place and very close to everything.
Stayed in March 2024
Reviewed: 15 April 2024
Bernard
SingaporeBreakfast is the same everyday
Location very convenient. .airport bus stop at the hotel. Sapporo station is only 15 min walk from hotel
Stayed in April 2024
Reviewed: 12 April 2024
Robert
Australiarooms very small , no room safe .
Great location , good facilities and lovely staff . excellent breakfast . Very clean
Stayed in April 2024
Reviewed: 10 April 2024
Justyne
SingaporeAircon isn't cold despite at 20 degree (cold setting). Can be stuffy in the middle of every night.
Location is good - in between sapporo and odori stations. Many varieties for breakfast (western + japanese style). Room is quite big for their standard.
Stayed in April 2024
Reviewed: 6 April 2024
Alberto
JapanRoom furniture and the bathroom.
Excellent location. The breakfast buffet was very good.
Stayed in April 2024
Reviewed: 23 March 2024
Le
AustraliaDaily parking fee is expensive at 2,000y/day. Not the best value for accomodation.
Good location, directly connected to underground shops, metro, food. Good local restaurants.
Stayed in March 2024
Reviewed: 22 March 2024
Wei
TaiwanThe room is a bit old.
You can walk underground path all the way to JR Sapporo station. Many nice malls around. Staff are friendly. The room is big.
Stayed in March 2024
Reviewed: 20 March 2024
Tum
Thailand1. Facial care amenities are great with boy/girl ones but we are 2 girls, would have loved both girl ones :) 2. It is not far to walk from statiin but a little disoriented when we first arrive, so would be great if hotel can provide clear walking direction under the ground
Spacy room with big comfy even for twin beds. Amenity has everything you need. Very convenient from Sapporo station, easy to walk to from train all the way through the underpass to hotel.
Stayed in February 2024
Reviewed: 17 March 2024
S&s
AustraliaHard to fit open suitcases in the room, due to the size but clean, quiet and comfortable.
Beautiful hotel with cosy and comfortable rooms.
Stayed in February 2024
Reviewed: 14 March 2024
Peter
AustraliaSome additional facilities eg onsen,
Location was superb - a short underground walk from Sapporo train station. Then underground to most other attractions within the city. The breakfast buffet was plentiful with both japanese & western available.
Stayed in March 2024
Reviewed: 12 March 2024
Suherdy
IndonesiaLocation
Stayed in March 2024
Reviewed: 7 March 2024
Gabrielle
United StatesGreat location. Nice room in Western style. Great shower and beds. Would stay again.
Stayed in March 2024
Reviewed: 3 March 2024
Jules
AustraliaThe room we had was old and needs a refurbishing
Location was great and clean
Stayed in February 2024
Reviewed: 3 March 2024
John
New ZealandGreat location. Could walk directly to the underground from within the hotel. Breakfast was excellent as it had plenty to satisfy westerners.
Stayed in March 2024
Reviewed: 28 February 2024
Paul
Hong KongIf there had been an onsen, that would have been perfect.
Nice, big, modern rooms, centrally located, classy design, fantastic service, and a wonderful Japanese breakfast. And very reasonably priced! What's not to like?
Stayed in February 2024
Reviewed: 27 February 2024
Vadim
AustraliaThe room was rather small.
The personnel of the hotel was very helpful. The room was clean and the beds were comfortable. The location was great - easy access to the central shopping district and central JR/subway station via an under path (so even when the weather is not good you can walk there in comfort).
Stayed in February 2024
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