401-0301 Yamanashi, Fujikawaguchiko, Funatsu 6713-19 , Japan
#78 of 95 hotels in Fujikawaguchiko
Guests' ChoiceBased on 422 hotel reviews
7.5Cleanliness
7.6
Comfort
7.6
Location
8.5
Facilities
7.3
Staff
8.7
Value for money
7.9
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Kieron
CanadaUpdate of the decor
Location was great, nice onset and a good breakfast all for an incredibly low price
Stayed in May 2024
Reviewed: 20 May 2024
Keith
United KingdomBreakfast offered the choice of coffee or orange juice - both would have been appreciated.
Enjoyed the traditional flavour of the room with the tatami mats and available onsen. Close to restaurants and the tourist bus.
Stayed in May 2024
Reviewed: 9 May 2024
Elenice
BrazilThe beds is terrible, totaly uncomfortable.
It is a large room, with monte Fuji view (but was cloud)
Stayed in May 2024
Reviewed: 8 May 2024
Laura
United StatesThe hotel was a bit outdated and the room had some stains. While there, the women’s onsen didn’t have thrr we sauna working either.
The staff were excellent and helped us a lot!!!! The free shuttles were great! The views were great!!! Location was amazing!
Stayed in May 2024
Reviewed: 7 May 2024
Setiani
IndonesiaThe hotel staff's service was very satisfying and touching, thank you for helping me deliver my son's jacket which was left in the lobby ❤️
Stayed in May 2024
Reviewed: 6 May 2024
Phattanee
Thailand- not good view to see lake or Fujisan - the place looks very very old - amenities not good brand
- car park - close to little lake n park
Stayed in April 2024
Reviewed: 2 May 2024
Ma7155
JapanWifi speed
Room size
Stayed in April 2024
Reviewed: 2 May 2024
Seiko
New ZealandHaving a restaurant in the hotel would be great.
Onsen was awesome with foot massagers.
Stayed in May 2024
Reviewed: 29 April 2024
Cindy
New ZealandThe hotel and room are so out of dated. Price did not match the facilities.
The location is good, you can view the Mt Fuji from the room.
Stayed in April 2024
Reviewed: 29 April 2024
Phuoc
AustraliaRoom including bathroom was old and dated.
The location of the hotel was great, right outside was the tourist bus stop so that was handy, and we had a room with a view of Mt Fuji which was great.
Stayed in April 2024
Reviewed: 25 April 2024
Puttiano
ThailandA little far from train station
The hot spring in hotel
Stayed in April 2024
Reviewed: 25 April 2024
Lin
AustraliaThr hotel is quite old.
Great location
Stayed in April 2024
Reviewed: 23 April 2024
Sarah
United KingdomThe room was a bit dated, but perhaps that is just our western expectations!
Great location with Lake on one side and views of Fuji on the other! Excellent view of Fuji from our beds! Huge bedroom with Tatami area! Great staff, good onsen and bike hire from hotel reception.
Stayed in April 2024
Reviewed: 22 April 2024
Joffre
Brazilbreakfast
view excellent. public bath very nice.
Stayed in April 2024
Reviewed: 19 April 2024
Jessica
CanadaThe public bath was a little smaller than I expected and it was very bare inside (no amenities were provided within). There was a bit of confusion with the bike rentals, as I was initially told I didn't have to book for bike rentals, but when we arrived, the front desk said they were out of bikes since I didn't make a reservation.
The room was very spacious, a lot bigger than I imagined it would be. Although we didn't have a mountain view (we had a view of the lake), we were still able to see mount fuji from our unit (the side window). It's not close to Lake Kawaguchiko station but it's easy to find and navigate with google maps.
Stayed in April 2024
Reviewed: 14 April 2024
Travel
ThailandNo breakfast and no restaurant, if you don’t have car ,it’s not easy to find dinner and breakfast, nearly restaurant should be reservation because small size and long waiting.
Room very bigger for four or 6 persons,you can see Fuji Mountain View from window , old tradition design and very quick response. Love the on-sen pool small but good quality.
Stayed in March 2024
Reviewed: 13 April 2024
Nele
United KingdomIt did feel a bit run down, but that was to be expected from the photos. The bed was incredibly uncomfortable (sunk in in places and you could feel the springs poking through), so we ended up using the futon instead.
The location was great, right in front of the lake and easy to get to from the station (20 minute walk). The room was very large, way bigger than expected! Loved the tatami feature too :) Awesome that it came with futon as well as western beds. Enjoyed the public baths! Breakfast was ¥500 was very good value too. We even rented some bikes from the hotel after checkout, which were really good value (¥1500 for the whole day) and we were able to leave our bags while we cycled around the lake.
Stayed in April 2024
Reviewed: 10 April 2024
Rosa
IndonesiaThe bed was just oke. But the futon is very nice and warm.
The location is very good. We can see lake kawaguchi from our window. And the mount Fuji is behind us, so we can walk and see mount Fuji clearly. The staff good at English, and very friendly also helpful. Two thumbs up !
Stayed in April 2024
Reviewed: 8 April 2024
Teila
AustraliaHard beds however we were only there for 2 nights so we were okay with it.
Great location
Stayed in April 2024
Reviewed: 8 April 2024
Arunothai
Thailandview and location is very good
Stayed in March 2024
Reviewed: 30 March 2024
Hanuratha
MalaysiaWas so embarrassed with the bed provided, i booked queen size and I get a twin bed and no any action taken even after i complaint
Nil
Stayed in March 2024
Reviewed: 27 March 2024
Danai
ThailandFar from convenience store. Not enough restaurant in the area.
Room is big and clean wifi is not good in the room. View from the parking lot is good can see Fuji mountain very clear.
Stayed in March 2024
Reviewed: 25 March 2024
Gabriela
SlovakiaThe hotel's facilities are pretty old, the bathroom in the room had bad smell, the sauna in the ladies' onsen was out of order.
The location of the hotel is perfect if you want to spend your time around the Lake Kawaguchiko. We liked the breakfast which cost 500 yen and it was good value for the price.
Stayed in March 2024
Reviewed: 22 March 2024
Jocelyn
SingaporeThe facilities are slightly dated; tatami was shedding.
They arranged a room on higher floor upon request. Room was large and spacious, had a good view of Mt fuji
Stayed in March 2024
St Julian's, Malta
Badajoz, Spain
Palm-Eagle Beach, Aruba
Morelia, Mexico
Dakar, Senegal
Bentota, Sri Lanka
Kamenyuky, Belarus
Lagos, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content