The room is too small for 2 persons.

Location is good.

Stayed in April 2024

Old building Lots of Korean

Stayed in March 2024

The room is too small and very difficult to open the luggage when there are 2 big luggages in the room.

The locations is good, all Lohas group have onsen provided, as well as pillow choices which is the part that I like.

Stayed in January 2024

Room a bit too small, but it’s Japan. Japan hotel room usually small. So it’s ok

Good location. Have bath house which is very comfortable

Stayed in January 2024

My room was next to the street so it was rather noisy while the trams were running. My bed's mattress was uneven, one side being lower than the other, which was a minor discomfort.

The location is excellent being within easy walking distance of the station, and the bus from the airport stops right outside the hotel! Breakfast was very good and better value than eating out. The onsen was very nice and relaxing. The staff were friendly and helpful.

Stayed in December 2023

The room was quite small to fit two beds, can’t place our luggage.

The hot spring was really nice with a clean shower place. The hotel has a welcome drink bar which provide alcohol and soft drinks.

Stayed in December 2023

Rooms are very small and it is very difficult to place bigger suitcases in the room.

Conveniently located just 3 tram stops away from Kumamoto Station. You can select a pillow from different softness levels.

Stayed in October 2023

the room obviously were not very clean there were sock and left over stuff from the pass guest doesnt give a pleasant hotel experience as it was not so clean especially to japan standard

good service good facility

Stayed in August 2023

The light in the room is not bright enough. The space of the room is smaller.

Nothing special.

Stayed in August 2023

I think as a hotel willing to accept foreigners, the policy on onsen and tattoos should be revised as this is not reinforced by law in Japan, rather just a cultural block. Who knows, maybe one day even the Japanese can enjoy onsen regardless of drawings on their skin.

The hotel seemed pretty new, everything was tidy and clean. Staff was very welcoming and nice. Location is pretty great, close to bus terminal and walking distance to city center.

Stayed in July 2023

The room size was quite small, and unfortunately, the bed was not very comfortable. Despite being a solo traveler, I was assigned a twin room with a bunk bed, which was not ideal in terms of comfort. On the positive side, the onsen facilities were satisfactory, and the breakfast provided was the highlight of the service I received during my stay. Overall, the hotel fulfilled the basic requirements for a few days' stay at a reasonable price.

Stayed in June 2023

The room very small and bathroom too narrow.

The bar service at the front desk and the onsen

Stayed in June 2023

The room was very small. Washing machine wasn’t clean and too many people were waiting to use.

Location is good. close to main attractions.

Stayed in April 2023

The room was really narrow, so I had to unpack my suitcase on my bed. Also the room smelled badly when I came in. There was a lot of noice from outside, mostly sirens from police/firefighters. The worst experience for me was the fact my room was placed right in the middle of several rooms full of highschool/uni students. They made a lot of noice, and even (by mistake) knocked on my door.

The staff was very friendly/helpful, and able to explain words I didn't know, in English. The location was nice, with a paid parking next to the building(1000 yen for a night). Apparently they also have their own parking service, but I didn't check into that. The location wasn't to bad either, 10-15min walk to Kumamoto Castle, and within range of lots of shopping/dinner options.

Stayed in April 2023

It is in a great location, very central and near the castle. the hot spring was small but exactly what is needed. everything was well kept.

Stayed in April 2023

the pillow provided it was too hard. the room quite small. and the car park was not free. There is fire alarm after we finished BF at the 1F so we have to use the stairs to 9F and almost have to carry the luggage by the stairs, luckily the elevator back to available. The information from the staff about the alarm was so bad they only give info with Japanese language.

Clean and good location. Hot Spring is very good. Breakfast is good tase with Japanese Style.

Stayed in March 2023

This review has been hidden because it doesn't meet our guidelines.

The room bathroom had seen better days. Very dirty and worn off by corrosion. Also the basin temperature was hard to adjust. The hotel is located right next to a firefighters barracks, and as it was a heavy rain night. the alarm rang continuously, giving no chance to sleep.

The hotel is located a couple of tramway stops from Kumamoto railway station. Although nobody in the reception staff spoke English, they were friendly and supportive throughout the checkin procedure. The free drinks open bar in front of the reception was really nice and I appreciated the hotel restaurant with an extended menu with lots of options for all tastes. Also breakfast was pretty good. Last but not least the hotel hot spring were really cool, with dedicated areas for men and women.

Stayed in January 2023

The standard cushions are way too hard. There are some available for taking, but you have to be fast.

The breakfast was great, the hot spring in the hotel was amazing and there was a train stop in front of the hotel.

Stayed in January 2023

The room was clean and tidy. I stayed in single room but there was bath tab as well. I like the small table with usb charger, so you don't worry about Japanese electric connection to charging your mobile etc.

Stayed in April 2022

The breakfast is not very generous for the price. So, I don't really recommand it, in particular if you are looking for western style food. The check-in desk open at 3:00pm, so don't arrive earlier in the hope to have your room in advance. Don't forget to take a pillow just after your check-in. I wanted to take one later but there were all taken...

The onsen was clean and pleasant (even if a bit small). There was a free welcome drink with various softs and alcohols at your disposal. The room was clean and the loaction of the hotel is quite convenient.

Stayed in March 2022

This is more of a personal opinion: while I did eventually get used to it, I really did not like the pillow provided as it was just too hard for my liking.

The "traditional" room that I had booked was tidy, and the bed was quite comfortable. The breakfast buffet, while limited in options, was delicious. The hotel is located between two tram stops, allowing for easy transportation around the city, and is a ten-minute walk from Kumamoto Station.

Stayed in January 2022

Everything perfect.

I needed an hotel for a night. This was the cheapest one with free Onsen. Great experience. Quiet Clean and excellent internet speed. I will definitely go again when i will be back to Kumamoto

Stayed in August 2021

Very impressive outdoor onsen for ladies, enjoyed a lot when it was snowing. Clean and tidy, spacious room. Thank you for helping to remove the snow on the car.

Stayed in January 2024