The location was excellent and the staff were fantastic.

Stayed in November 2023

The hotel interior and rooms are outdated. Breakfast buffet was underwhelming and overpriced and did not cater to western tastes. Asked for a boiled egg (instead of raw) but was told that it was not possible.

Location by the lake was perfect. View from our room was lovely too.

Stayed in July 2023

The halls had low ceilings. My son is 5'10" and he had to mind the signs or he would have knocked them with his head. There was a smell in the bathroom, so we had to keep the fan on. It appeared quite clean, so it was likely the drains or in the wall. Beds were on the harder side, not egregiously so, we thought they were fine. We would love to stay here again, but if you are fairly tall or really like soft mattresses, you might find it less comfortable than we did.

The location was right on the lake, convenient to the JR bus station and lake cruises, and there is a path along the lake from the hotel up to the shrines and statues. The dinners, part of the package we booked, were really something special. They had a wide variety of foods and local specialties. We stayed three nights and they were never the same. The room was a good size. The onsen was really nice after a day on the lake.

Stayed in June 2023

The Breakfast buffet was way below standard with poor selection of choices

The scenery towards Lake Towada

Stayed in November 2022

Good basic hotel with good location at the lake Food was ok, but not special The location at the lake was convenient but the hotel is a bit run down.

Stayed in October 2021

Could do with charging ports by the bed.

The view of the lake from the hotel is fantastic and the staff are extremely helpful. I went to see the waterfalls and discovered on the way back that there’d been a bus accident and the boats were also off due to a weather warning so I started walking back. I messaged the hotel and they sent someone to pick me up. After walking 25km that day, I really appreciated their help!

Stayed in October 2021

The room had spider's web on the lamp.

Stayed in October 2021

The facilities were outdated and needed to be upgraded.

The location was good. Beautiful lake view.

Stayed in August 2021

Wifi was slow and sometimes disappeared completely. Breakfast was a tray set with bread available, everything looked lovely but I would've appreciated knowing what the breakfast was going to be - as a vegetarian, I couldn't eat most of it and wouldn't have ordered it had I known.

Lovely staff and the lake view from the restaurant was stunning. The baths were awesome and quite empty (maybe I went at a good time?). Very close to the ferry, bus stop and the Marin Blue Cafe which does delicous apple pie.

Stayed in August 2021

Hotel decors look like they were from the 70s. Really old and tired rooms and the TV looked like it was from the last century. If you did not sign up for meal plans for dinner, good luck looking for anything in town coz nothing was open for dinner after 630pm. It was actually quite sad as we stayed there on a public holiday Friday night.

Nothing. Probably should not have stayed in Lake Towadako area

Stayed in August 2023

The breakfast service felt a little rush, with the staff clearing away things even before the closing time of the breakfast hours.

It is a typical good old Japanese resort hotel. The service was top-notch. The staff was most courteous and service-minded. They did everything in their power to make sure we were comfortable. The views from the restaurant and the lobby were perfect.

Stayed in May 2023

Having an outdoor onsen would have made the stay even greater.

Very friendly staff. Hotel located right next to Lake Towada. Comfortable rooms. We stayed three nights and the hotel catered different food for us each night.

Stayed in October 2022

no restaurant or bar, all restaurants in the area closed, was told to go to another hotel to use their restaurant when asking about the onsen, ours isn't very good use the other hotels onsen it's free, charged for using it when asking about upgrading the room to a lake view, from a lake view*, no that's what you booked although the room was large, the beds were uncomfortable, no soundproofing at all, and the room was dated... to top it all off I was charged premium resort prices for an old room that could be seen into from the hotels behind, with no facilities or services at least the staff were prompt, if unhelpful

Stayed in September 2022

We loved our stay. The location near the lake is wonderful. Everything was very clean and tidy. The bath is very nice. Staff was fantastic and were particularly helpful to give us directions on how to reach the hotel.

Stayed in August 2022

Location, right by the lake. Quiet.

Stayed in August 2022

Great location on the shore of lake Towada Spacious room and comfy beds Oldish, but clean

Stayed in May 2022

WiFi was poor. The attitude of the staff was not friendly.

Stayed in May 2022

You can't select a meal plan on booking.com (you automatically get the basic plan) The public baths has a bit of a urine smell which is off-putting They had a fridge in the room but it wasn't working. The Yukata robes are always welcome, I think they could make a better job for their pattern. Currently looks like a prisoner's outfit. They provided a baby plate and spoon, but nothing other than that (baby didn't pay). They had chairs for slightly bigger kids, but not babies.

I liked the big room facing the lake. The star view is amazing too. We got the basic meal plan and dinner was delicious. They have a public bath as well as a sauna.

Stayed in November 2021

Room is so old. Not enough outlet to charge Bed is old and low, quite uncomfortable.

Location and season to stay is very awesome. And it is possible to take Japanese hot spring is quite nice.

Stayed in October 2021

Cons: didn’t inform us that no restaurants were open in the evening and that dinner needed to be prebooked to have it at the hotel. So we were unable to eat. We had to drive 45mins each way to find a place that was serving food without a booking.

Pros: close to lake

Stayed in July 2021

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Stayed in October 2023

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Stayed in October 2023

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Stayed in June 2023

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Stayed in September 2023

There are no comments available for this review

Stayed in July 2023