Uhh cannot think of anything

The staff was amazing. I don’t remember her name but a young lady served our meals and she was so sweet! We will definitely one here.

Stayed in April 2024

I honestly can't think of anything wrong regarding this gem! May be one thing: offer bigger bathtubs in the rooms that have the option.

Everything was outstanding. The reception staff, is extremely curteous and highly professional. We were given a very good map to help us navigate around Nara's temple. The room was exquisite, the futons very comfortable. The bathroom offered so many amenities and beauty products! We also loved the traditional outfit available during our stay. The traditional breakfast was delicious and allowed us to discover dishes we would never have otherwise. The onsen was perfect after a long day walking around town. I'm dreaming of coming back again!

Stayed in April 2024

Good location... it's about 10min walk to the nearest station

Stayed in May 2024

They provided workman-like pants-trousers attire in the room, but they did not have yukatas in the room and we had to request for them the first two days. However, by the third day, they had delivered them to our room during room cleaning. There were two bathing rooms but only one had towels provided.

A short taxi ride from the JR train station. A short walk to Nara deer park. Very nicely designed interior. The room was spacious. The minibar was included in the room rate and replenished every day. Tea snack was provided every day, as expected in good ryokans although it calls itself a hotel. The small towel came in a nice Japanese cloth bag each day which we could bring home as souvenirs. They have a very lovely rooftop garden which was beautifully lit at night. I have stayed at many ryokans in Japan and this ranks among the best in terms of service, from the reception to the restaurant staff. The food was comparable to the higher end ryokans with a choice of 3 different hotpots for our second night's dinner. They served several dishes unique to Nara, which I was seeing for the first time despite my having been to Japan multiple times. They also had a violinist to entertain diners, going around each of our private rooms. They even brought us Nara deer soft toys to pose for a joint photograph during dinner to commemorate our stay. All in all, a great stay that exceeded our expectations.

Stayed in May 2024

A truly immersive and culturally authentic ryokan

Stayed in May 2024

It was a bit odd that we had booked the annex which was more traditional section and were only provided PJs while the newer section had yukatas. However, we were still able to rent nice pretty yukata for very reasonable amount.

Property was located near Nara Park. Property offered free tour guide which we asked to book day of arrival instead of at checkout. Terrific service. Guide lead us thru Nara for approx 3 hrs. Dinner and breakfast were delicious and served in dining room. The pretty bag and bath towel gifts were a nice touch.

Stayed in April 2024

Nothing

The hotel was run with real care and attention to detail; the onsen was delightful, and very enjoyably relaxing; the room was comfortable and the meals were excellent. It was absolutely clear that the family running the hotel were committed to high standards and constantly wanted to assist in every way.

Stayed in April 2024

Quite expensive and posh.

The facilities and the staff

Stayed in March 2024

My only real complaint is that the food is average. We stayed at a lot of similar stays during our 3 weeks in Japan--a bunch of them offered the same types of meals. Unfortunately, the food here was probably our least favorite during our time in Japan. However, they brought in a violin player who was taking song requests while we ate, which was AWESOME! So overall, the dinner experience was still very special and we still loved our time here in Nara.

Staff were so friendly and kind. We loved it here.

Stayed in April 2024

Nothing

The service that they provided and the accommodation that they made for us about the private bath.

Stayed in April 2024

Incredible view of Todaiji Temple from our room! The open air bath was lovely. Delicious breakfast. Absolutely wonderful stay.

Stayed in March 2024

Minimal lighting in the room - one overhead ceiling light only Difficult to read while on a tatami mat.

Stayed in March 2024

We had the best stay here, wish we could have stayed longer. We paid for the dinner and private onsen and honestly it was worth every penny. Staff are excellent and go above and beyond to make your stay amazing. Room is clean and spacious and it’s only a 10 minute walk from the deer park and train station.

Stayed in March 2024

Kaiseki wasn’t to our tastes but still nice, also the onsen opening times were very restrictive especially in the morning with an early check out time at 10am… leaves you very little time to enjoy the facilities Wakasa has to offer.

The location close to park and todaji temple, the staff greeted us before we even got to the door, greeted with a welcome drink and all bags taken to room. Then staff took us to our room and gave us an explanation on everything, very kind and attention to detail.

Stayed in March 2024

Doors to room required actual physical keys

Beautiful, welcoming lobby and entrance, felt very serene and calm

Stayed in March 2024

Wish there was better view

The hot tub was very comfortable

Stayed in March 2024

No

All

Stayed in February 2024

I liked everything, it was the real ryokan experience! Amazing service, outdoor bath and dinner.

Stayed in January 2024

We had a great stay at the Wakasa Annex in December. I'd say it's a cross between a traditional Ryokan and a more modern style hotel. You don't eat in your room, but they do prepare the beds for you. The private onsen is worth the extra money and the staff are lovely. Lobby area is a bit dated but overall we had a great stay and would highly recommend. Food wasn't to our taste, but I'm sure those with a more refined palette will love!

Stayed in December 2023

Nothing at all

This stay was the highlight of our whole trip. The location was amazing. Short walk to the temple (they show you a short cut thats 8min) and 10 mins to Nara park. We got a room with a private bath but also booked the private cypress bath on the 4th floor for a small fee. Both were incredible. Definitely book with the kaiseki dinner/breakfast its so worth it!!! It was also cool they give you yukata to wear. 12/10 stay!

Stayed in December 2023

The best hotel that we've stayed at in Japan! Everything was perfect

Stayed in December 2023

I just wish I could have stayed longer, there is so much to do in this location.

A very comfortable tatami-mat room with a deep full soak tub. The location in regards to Nara Park was fantastic and I had a wonderful view of Tōdai-ji in the mornings. Things were very quiet, the staff went above and beyond to make sure my stay was everything it could be including walking me through all the amenities they had to offer. They also provided local area maps with all the main attractions and let me know how best to navigate what I wanted to do which helped quite a bit with planning how I spent my time.

Stayed in December 2023

Cold bathroom

Fantástico japonese style

Stayed in December 2023

The traditional room was amazing and very spacious, with very clean facilities and a small balcony for a relaxing bath outside. The onsen upstairs was very clean and very inviting with exceptional facilities. The staff were amongst the most friedly people we met on our travels around Japan providing us with a guide on popular routes to explore around Nara and offering additional services such as taking a photo of us and a free gift bag. The traditional breakfast was incredible, providing us with a very memorable experience.

Stayed in December 2023