790-0841 Ehime, Matsuyama, Dogo Tako-cho 6-34, Japan
Based on 5 hotel reviews
8.4Cleanliness
9.3
Comfort
9.5
Location
7.8
Facilities
8.9
Staff
9.2
Value for money
7.5
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 5
Reviewed: 4 November 2022
Rachel
United KingdomIts not really a "dislike" but we did find some elements difficult due to our lack of Japanese language.
The room was amazing and the stay felt very luxurious. All of the staff were friendly and welcoming, and we were served green tea and a sweet in our room on arrival by our room attendant. The location is in an onsen town and there are plenty of food options nearby if you decide not to go for the meals provided by the hotel. There is also a shopping arcade where you can buy local souvenirs really close to the hotel.
Stayed in November 2022
Reviewed: 9 April 2023
Jasmine
SingaporeIt is a big of a steep slope up from the shopping street so it might get tiring after a long day out.
The room was as advertised. The staff service was great. They explained how to use the amenities in the room when we arrived and gave us sweets/tea. There was a dining table with 2 doors, 1 at the entrance way and 1 at the living room so the staff doesn't need to pass through the living room to serve you food (for privacy reasons) which I thought was very well designed. We were able to select 3 yukatas for the 3 nights we stayed here. We didn't use the public onsen because we had a private one in the room so no comments on the onsen they have. The tatami room was huge and spacious. The bed was great. Aircon was easy to use. The private open air bath was well decorated with plants.
Stayed in April 2023
Reviewed: 30 March 2023
Jeremy
FranceWell it's basically perfect for a couple. We are even disappointed of ourselves for not booking a longer stay. The outdoor bath is spacious (more than it looks like on photos) and very restful. The futon beds were comfortable and all the equipement was beautiful and perfectly working. It was sooo spacious that was almost like a tiny apartment. The staff was also very kind with us and very welcoming.
Stayed in March 2023
Reviewed: 19 August 2023
Stella
South KoreaThere are no comments available for this review
Stayed in August 2023
Reviewed: 28 July 2023
Ho
SingaporeThere are no comments available for this review
Stayed in July 2023
Showing 1 – 5
Oxford, UK
Yuma, USA
Kyoto, Japan
Saalfelden am Steinernen Meer, Austria
Modica, Italy
Kuusiku, Estonia
Kandy, Sri Lanka
Oaxaca City, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content