No. 4E0, Street 93, Sangkat Sraschok, Daun Penh, Phnom Penh, Cambodia
#27 of 38 B&Bs and Inns in Phnom Penh
Guests' ChoiceBased on 53 hotel reviews
5.9Cleanliness
5.9
Comfort
5.9
Location
6.9
Facilities
5.9
Staff
7.8
Value for money
7.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 28 April 2024
Lukáš
SlovakiaSmall room with no space, but for that money it was ok :)
Location, possibility to rent scooter at the hotel, book transport to the airport.
Stayed in April 2024
Reviewed: 9 April 2024
Jouni
FinlandOne guy charged more on the lobby on water,coffee excetera
Price was cheap
Stayed in April 2024
Reviewed: 30 March 2024
Paul
United KingdomBuilding site next door Property was unloved
Near ferry
Stayed in March 2024
Reviewed: 19 February 2024
David
CanadaI'm not sure if Grand View is in the midst of renovations—it certainly looks that way from all the rubble around it, but either way, the place is in serious need of upkeep. One of the first things to note is that there is no AC in the building, so unless you feel comfortable with just a (broken) fan in 37° heat, you will suffer, as I did. The bathroom is so tiny, the door cannot fully open, so if you are a bigger person, you will struggle to move around, possibly even to sit on the toilet. Be prepared to stay in rooms that don't appear to have been thoroughly cleaned in a long time. The guest house does not offer guests filtered water, so you will have to purchase it in bottles. I could go on, but ultimately, I would not recommend anyone to stay at Grand View until the place has had a proper makeover.
While I have many positive things to say about the staff, how friendly and helpful they were, unfortunately, this does not make up for how crappy this accommodation is, overall 😕
Stayed in February 2024
Reviewed: 18 February 2024
Roman
Vietnamarea of the city under demolition, the hotel is very old, tired, the furniture is broken, there is no door in the bathroom and the light does not work
very friendly staff, check-in is possible at 7 am
Stayed in February 2024
Reviewed: 10 January 2024
Nana
DenmarkToilet was dirty(no toilet paper, no soap, one towel even though we booked for two) and under the bed there was a lot of dust and hair.
Stayed in January 2024
Reviewed: 29 December 2023
Singh
IndiaBathroom is too small
Stayed in December 2023
Reviewed: 27 December 2023
Alex
United Kingdomarea felt a little bit unsafe and far from main areas
Good price
Stayed in December 2023
Reviewed: 9 November 2023
Mohammed
Bangladeshgood
Stayed in November 2023
Reviewed: 17 March 2024
Isobel
United KingdomNo elevator, only stairs.
Very small rooms but considering the price it was good. A couple of restaurants just outside and the owner was saying there building there own. The staff were lovely.
Stayed in March 2024
Reviewed: 13 March 2024
Kingsuk
IndiaWe booked a room and once we reached there, they said there was no room. everything is full. we walked in the evening for a very long, exhausted with a heavy backpack. Once we arrived at the reception, He said I could manage another room, that is on the top floor a separate room and he said I could give you a $1 discount. that's it. we had no choice so we climbed up to the 5th floor and stayed there in a room with dirty beds. It has no AC and it's very hot in the daytime. They should close the booking.com request once they fulfil the hotel, so the other traveller won't suffer, I even saw in the reception that another traveller was arguing because he also booked and there was no room available. From my suggestion, please make a call to the hotel and confirm your room before going there. Oh by the way the reception guy doesn't understand English much so you might need some help from a translator.
The location is good. It's close to the city centre. The reception guy is very funny, he is kind but not professional. They have all the time cold beer and cold water available at decent prices at the hotel.
Stayed in February 2024
Reviewed: 24 February 2024
Tessa
AustraliaThe staff working there was really nice and welcoming, a bit out of the center but accessible. The room was clean and nice, they offer other services for an extra price and help you find a bus or else.
Stayed in February 2024
Reviewed: 14 February 2024
Spyridon
GreeceWe arrived only to be told that there were no available rooms, despite our reservation. Us and another four guests. They wanted to give us beds in a shared room. We had to find different accommodation. The area itself is dodgy, to say the least.
Stayed in February 2024
Reviewed: 12 February 2024
Daniel
United StatesI booked a room here, but when I arrived after a long train ride they told me they were full. I had to find another place to stay which was a blessing in disguise because this place was pretty dingy
They tried to find me a room nextdoor, to no avail.
Stayed in February 2024
Reviewed: 7 February 2024
Dragana
North MacedoniaCould've been cleaner. Very small rooms but for the price we paid is great
Very friendly host and staff. We reached 7am and they let us in room. Location is good, restaurants and street food are near.
Stayed in February 2024
Reviewed: 6 February 2024
Maud
FranceThe staff is sooo lovely and very helpful it was a pleasure to stay with them and it’s a good value for money !!
Stayed in February 2024
Reviewed: 4 February 2024
Julien
FranceNeighbourhood destroyed (no exaggeration) - weird people around (drugs?) - room is absolutely disgusting I have never seen that in 4 months of travel. I refused to stay but couldn’t get a refund.
Staff is very friendly
Stayed in February 2024
Reviewed: 26 December 2023
Apichaya
ThailandNothing
The staff and owner are very kind and helpfull
Stayed in December 2023
Reviewed: 17 December 2023
Apichaya
ThailandThe staff and owner are very kind and helpful
Stayed in December 2023
Reviewed: 19 November 2023
Spencer
AustraliaI would not recommend this to anyone. In its day, this was the place to go. When the lake was still there. Now, it’s many years of being rundown & decay.
This place was a diamond. Now it’s just rough. I came here 13 yrs ago. Then it was worth every penny. Now, not worth a cent
Stayed in November 2023
Reviewed: 12 November 2023
Williams
United KingdomSick methamphetamine and alcoholic area. Only bad times. The reception who dossnt speak English started shouting at me for asking a question. Sick place, looks like a warzone and absolutely psychotic. Never again.
Stayed in November 2023
Reviewed: 5 November 2023
Dwobeng
VietnamFor all the days I spent my room was never cleaned, bedspreads never changed and hallway and balcony unattended to
There's nothing to like there
Stayed in November 2023
Reviewed: 18 December 2023
Anonymous
United KingdomIt was dirty. Running with bugs. The doors didn’t lock. The bathroom was falling apart. And the front door was left open all night with no staff to be seen. There were random strange people in the reception area. Felt very unsafe and I would stay clear at all costs. Especially if your with children. We booked for 2 nights and after night 1 I asked for a refund for the second which they refused.
Utter rubbish.
Stayed in December 2023
Reviewed: 30 April 2024
Rosiam
VietnamThere are no comments available for this review
Stayed in April 2024
Showing 1 – 25
Leonberg, Germany
Lima, Peru
Alsīsar, India
Sarreguemines, France
Bozburun, Turkey
Saas-Fee, Switzerland
Kluang, Malaysia
Amherst, Canada
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content