It's difficult to communicate and arrange things here. There are a few people who speak English enough to arrange tours or figure out travel/boat times, etc, and if they're around it's great, but if they're not you need patience. We stayed in a villa and for the price, it was too hot. I have stayed in cheap bungalows and rooms in SEA and they have fans for when you're sleeping. This building is dark and in the sun all day and the ceiling fan is not enough. The room was in the 40s when I was trying to sleep and it wasn't ok. I didn't sleep at all. If they would just give you more fans it would be ok! For the price it makes no sense. They have fans in the restaurant and main building that isn't for guests...

The location is stunning. The island is beautiful and the grounds are stunning. The buildings are beautiful and spacious and it's lovely to have a tub! The people here are very nice and the food is delicious. it's super great to have breakfast included and to have a ride to and from the boat-- walking the stretch through the hot sand that everyone else has to looks miserable with bags. The pool is huge and it's amazing to have the pool!

Stayed in May 2024

No safe in the room.

Beautiful old Khmer houses on an Island. Huge rooms, comfortable, no air-con on purpose therefore quite hot during the night.

Stayed in March 2024

The rooms are vety dark, humid and hot without air conditioning

The resort is like an oasis and the staff is exceedingly kind and nice

Stayed in February 2024

Hot in beautiful cabins despite fans. Could consider contracting a private boat for transportvfrom Krstie instead of clumsy public ferry.

Excellent food, nice pool

Stayed in February 2024

The travel arranged from Kratie to Kampot should have been clearer as we ended up using a shared taxi with 10 other people and a motorbike and a chicken : it was fast but not so comfortable. It s ok but you have to be ready for this kind of experience.

Super quiet, thé location and place is amazing. The staff is super nice and helpful. The restaurant is very good and prices are within normal range for Cambodia.

Stayed in November 2023

Be on time to catch a ferry!

Wonderful location and delicious food! - we had a lot of fun! Renting motorbikes to discover the island! Spending your time in the resort was Sonntag much more fun, then trying to watch the Mekong dolphins! Highly recommended!

Stayed in September 2023

Not easy to reach as the ferry timing was not always fixed. Rooms are a bit rustic and dark

Very nice resort, in a nice environment with a great swimming pool. Very nice facility and a good spot to discover the island by bike.

Stayed in July 2023

The room was a little shabby, needed some maintenance

Loved the traditional Cambodian house and decor. Food was excellent

Stayed in June 2023

very poor lighting in the rooms some of the staff had problems with inerstsndin English was a little bit hard to get on and off the Island

lovely staff and the pool amazing

Stayed in June 2023

Could do with a bit of a clean

Beautiful gardens, very traditional and authentic rooms, great pool, friendly staff

Stayed in April 2023

rooms Rey hot during day but well ventilated for evenings

beautiful setting in rural type surroundings on island . spacious rooms

Stayed in January 2023

Nearby temple with loud music starting at 4.45 am and constant smell if smoke from waste burning

Lovely setting and staff.

Stayed in January 2023

Some of the finished and furnishings were a bit tired. The pool was very warm...not really refreshing.

Amazing staff and a truely unique location. Traditional villas were delightful.

Stayed in April 2022

Pool was a little too warm and needed some attention to black algae in tile grout lines, and could also do with new concrete surrounds.

Food was very well done! With some pre-warning, they catered beautifully for our Good Fri feast with a whole Mekong fish and all the trimmings. The staff worked very hard to make our stay enjoyable, especially during Khmer New Year when staff were light on.

Stayed in April 2022

The food at the hotel’s restaurant was mediocre- but probably we got spoiled by the great Cambodian food on the first days of our trip.

We loved the lush green environment and the villas. It is on an island and it is a little effort to get to the hotel via ferry and motorbike/tuktuk but it is well worth!

Stayed in March 2022

Not easy to have access to all the restaurant menu during low season.

Comfortable, Calm & Beautiful. Good staff.

Stayed in March 2022

There are many spiderwebs and spiders themselves of course, but this can be expected in wooden bungalows ;) There is not so much to see on the island itself. After one bike ride (around the island is about 10 km) you have seen it all.

The restaurant and the bungalows are beautiful, they have an authentic character. The buildings are made from wood and the garden is full of plants and trees. We spotted many birds and butterflies. The pool is very large and the water is nice and warm. The owner is the most caring woman and helps you with everything you need: from a boat/ferry, to a bicycle, or a reservation for a kayak trip, you name it and she will make the call! They offer a few good, but simple, choices for breakfast and dinner (European & Asian).

Stayed in March 2022

Currently not enough staff to keep up the service. This is corona times

Location is stunning

Stayed in October 2021

Wish they had hot water as claimed to enjoy a bath in the lovely bathtubs and bathrooms. Water pressure was on and off, perhaps due to hotel closure for a period of time. Pool also needs proper cleaning. Owners don't seem to be monitoring booking.com reservations as hotel had no idea we were coming and telephone numbers did not respond. Despite that staff were helpful in arranging suites upon arrival. Even links on website not working to get more information. Western menu not being served due to limited opening. Cycles for rent need to be repaired, mine had no working brakes.

A beautiful idyllic resort with charming wooden villas and very friendly, helpful staff. Remote location on the tip of the island is a perfect get a away despite a little challenging to get too without any instructions given by hotel. Despite challenges, really enjoyed the stay....the discounted rates make it value for money at this time. They will need to fix the issues to be able to charge their usual rates again.

Stayed in September 2021

We had a 5 out of 5 star rating stay prior to arriving in Kratie where we could not fault a thing. They were extremely welcoming and did everything they could to make our stay enjoyable. As a result we were underwhelmed when we arrived. The greeting was not very warm. The staff apart from GM had very limited English if any, so this made it challenging. There was no enthusiasm or interest shown in what we had planned or how our day went which makes it more personal. Requests sometimes had to be made more than once and sometimes could not be answered. There was no extras such as offering to get drinks when sitting by the pool which is a missed opportunity not only to provide a great service but to increase revenue. The room wasn’t prepared before we arrived which removed the inviting feeling. Curtains were closed, lights and fan were off and blinds on balcony were down. The view of garden from the balcony was beautiful so it would be much nicer to see that when we arrived. I had to put these blinds up myself which wasn’t easy. The lighting in the room was very dim. The mosquito net smelt very musty. We had a frog in the toilet every morning. I didn’t realise there was no fridge and air conditioning. In these sort of temperatures I had wrongly assumed there would be. The mattress was very hard so difficult to sleep on with this and just a ceiling fan for cooling. A bit of clean up in certain areas is needed. Whilst I understand they have struggled over the past few years some improvements can be made with minimal or no expense.

The island was beautiful. It is located in a secluded part of the island so it is very quiet with the exception of the cicadas at times. The rooms were traditional Khmer wooden houses which I love.

Stayed in March 2024

Nothing

Peaceful green oasis. Traditional wooden huts on stilts. Decor tasteful. When I walked in I literally sighed it was so beautiful!

Stayed in January 2024

they need to put mosquito nets in all the windows and doors, and invest in bathroom doors

beautiful place that needs maintenance

Stayed in April 2023

beautiful resort and most amazing private huts! decor was amazing and a roll top bath! great for couples wanting to treat themselves. the island is unique as well and a must for off the beaten track with no cars and to cycle around for a real authentic Cambodian life feel. food was delicious and pool was great. one of our fave places on our trip! can’t wait to come back!

Stayed in April 2023

Confusion rained with the booking. They said I was upgraded but I was supposed to have a dwelling to myself that didn't happen. I was sharing a house. Staff were limited, they tried hard but were overworked & not sufficiently staffed to do the job. It was my second time here & to be honest next time I will remain on the main land.

Breakfast & dinner were acceptable.

Stayed in February 2023