Abylay Hana Prospekt 27/1, 050004 Almaty, Kazakhstan
#73 of 183 hotels in Almaty
Guests' ChoiceBased on 233 hotel reviews
8.3Cleanliness
8.4
Comfort
8.1
Location
9.1
Facilities
8.0
Staff
9.0
Value for money
8.6
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 April 2024
Azhar
MalaysiaWe arrived already dark. Difficult to find front door reception. Luckily a boy happily walk with us to show where the door is. It looks like a block of housing apartment. The signboard is in Russian. Should put that signboard in Booking so that we can know it is the entrance. Room so small for two person. No bottled drink. No water dispenser No kettle in room
Near to Train station Free wifi Friendly reception
Stayed in April 2024
Reviewed: 25 April 2024
Nicole
United StatesThe shared shower has multiple stalls without curtains. Luckily I was the only one in my room and the only one taking a shower. I was able to lock the door but I am not sure if you can if there are other people staying. They charge you a small fee for luggage storage. No lockers in the rooms either.
Good location close to the train station and a short walk to the center of town. No kitchen available but there is a mini fridge in the room and a microwave in the lobby.
Stayed in April 2024
Reviewed: 22 April 2024
Siti
MalaysiaNo lift
Location superb, very near to Almaty Railway Station, very near to money changer, and there are many restaurant 24/7 operates near Tahar hotel
Stayed in April 2024
Reviewed: 17 April 2024
Mohamed
MalaysiaIts don’t have sign board in English. Without assisted by local people, I can’t spot this hotel.
Near to required facilities, such as transport, banking, restaurant, shopping and attraction places.
Stayed in April 2024
Reviewed: 16 April 2024
Lina
United Arab EmiratesClean. value for money
Stayed in April 2024
Reviewed: 16 April 2024
Yusuf
MalaysiaNo lift
Room 54 was better than our previous stay room 58
Stayed in April 2024
Reviewed: 16 April 2024
Yusuf
MalaysiaStaying for 3 nights and they dont accept full payment for 3 nights (need to pay everyday for whatsoever reason which is annoying because when we pay late we were treated as if we are trying to escape payment)…why cant they just accept the whole lump sum payment like other establishment?
Stayed in April 2024
Reviewed: 12 April 2024
Čeněk
Czech RepublicIt was terribly cold outside at night and the room was not exactly the warmest.
It's right next to the train station, that was amazing. So the metro was not far either. Accommodation is for 24 hours from check in and that is an absolutely amazing service. I would say that for the price it is the best hotel in Almaty that I have ever been to. The lady at the reception was great and even though she didn't speak English she was immediately ready with a translator. Overall, I would definitely recommend the stay.
Stayed in February 2024
Reviewed: 3 April 2024
Brian
AustraliaAll was good.
All was good. Located near Almaty2 train station & a metro station. Staff were friendly,helpful & efficient. Walk to city centre is enjoyable.
Stayed in April 2024
Reviewed: 19 March 2024
Roushan
IndiaClose to the market and Railway Station
Stayed in March 2024
Reviewed: 14 March 2024
Polina
KazakhstanCheap and good. Very clean.
Stayed in March 2024
Reviewed: 4 March 2024
Irish
United Arab EmiratesThe staff are very accommodating and friendly. The location of the hotel is accessible and near to metro stations, bus stations, restaurants and groceries.
Stayed in February 2024
Reviewed: 4 March 2024
Hiromitsu
Japancomfortable bed; friendly staff, easy access from the airport; good value
Stayed in March 2024
Reviewed: 29 February 2024
Pearl
United Arab EmiratesNo toiletries and wifi is so poor
It’s very nice hotel. Near to restaurants and easy to access
Stayed in February 2024
Reviewed: 23 February 2024
Indranil
IndiaFront office staff except Natasha
Location was awesome but except Natasha no front dest staff can speak and understand English Owner of the property very helpful and book group trip to Charion
Stayed in February 2024
Reviewed: 18 February 2024
Nikhilesh
IndiaHotel should provide with basic toiletries like soap etc. Rooms should be have hot water kettle. Hotel had it but at the common kitchen and not in the room. Room was cleaned only once in 3 days. Should be cleaned atleast once in 2 days. We were there for almost 7 days but our room was cleaned only once.
Location of the property was good. The reception people were very helpful with all sort of queries.
Stayed in February 2024
Reviewed: 12 February 2024
Engi̇n
TurkeyBed could be more comfortable Due to personel didnt know english I have lived some comminication problems with them There was a bit noice becouse of constraction in hotel Hotel's name wasnt noticable and there wasnt english name of hotel so I didnt sure if I reached the right place.
İt meet my basic expectations. I didnt live a big problem. Everythings was ok. The room heating, furniture and cleanness was enough for me. Paying with either cash or by credit card was good. Location was quite central I usually walked to some main places. Thanks for everything
Stayed in February 2024
Reviewed: 12 February 2024
Beniamin
PolandThe room could be refreshed - there were stains on the walls and the bed was not quite as comfortable. Another downside was that storage of luggage after checkout required additional payment
The hotel is located quite conveniently in the city centre, close to bus lines and the metro. The room was clean, sufficiently spacious and the required amenities were provided (towel, soap). There was also fridge
Stayed in February 2024
Reviewed: 20 January 2024
Arumugam
IndiaThey should have offered free water, glass, kettle and tea coffee bags
The location, cleanliness, value for money and staff. There are many good restaurants, convenient stores, currency exchanges nearby. The bus stop is very close to the hotel.
Stayed in January 2024
Reviewed: 1 January 2024
Maria
NorwayIt was nice and quiet, close to a supermarket and not too far from the city center.
Stayed in December 2023
Reviewed: 30 December 2023
Marilou
QatarVery near to the restaurant, bus station and mall. Tahar Hotel is very good location, friendly staff and clean. I recommend to my friends who wants to visit almighty🥰
Good location, Friendly staff and clean room 😊
Stayed in December 2023
Reviewed: 26 December 2023
Suchaya
ThailandHeater is not that heat.
Perfect location. Good value. Staffs are nice and kind.
Stayed in December 2023
Reviewed: 23 December 2023
Baroma
United Arab EmiratesLocation
Easy to find the hotel and near to the other places.
Stayed in December 2023
Reviewed: 22 December 2023
Kumar
IndiaCleaning of rooms should happen everyday because lot of tourist brings food at hotel to eat, dustbins gets full In a day. No tea / coffee provided by them !
Location of this hotel is excellent, everything is nearby like currency exchange, restaurants, bus stop, Magnum express, etc. Reasonable rates to stay !! Children's play area outside hotel !!
Stayed in November 2023
Wilmslow, UK
Amatrice, Italy
Lanreath, UK
Copenhagen, Denmark
Mohill, Ireland
Long Compton, UK
Cannes, France
Puerto López, Ecuador
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content