Turan Prospekt 33, 010000 Astana, Kazakhstan
#10 of 116 hotels in Astana
Guests' ChoiceBased on 62 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
9.0
Staff
9.4
Value for money
8.9
Free WiFi
9.1
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Showing 1 – 25
Reviewed: 8 June 2024
Ilya
RussiaBreakfast
Room design is perfect. Very comfortable
Stayed in May 2024
Reviewed: 25 May 2024
Edna
AustraliaNo air conditioning that can be controlled in the room.
The location is very central, just across the road from the Opera theatre and walking distances to the city centre attractions. There are bus stops located nearby. The staff was exceptionally helpful and obliging. We had an early flight and breakfast was delivered to our room at 5am! There is a wide variety of breakfast options, a la carte.
Stayed in May 2024
Reviewed: 14 May 2024
Strigoica
United StatesThe hotel is on the expensive side, but not too expensive. Small nuisance is the elevator music from the shopping mall across the street, but luckily they have reasonable business hours.
Excellent small and quiet hotel in the very center of city, just across from the Opera house. Freshly cooked big breakfast, with many options. Our suite was extremely comfortable, with many pieces of furniture, and windows that opened to the street and the Opera. Staff is super kind and helpful. In the basement they have a beautiful banya with sauna, Jacuzzi and massage room, but they do not advertise it at all and we found out about it too late. They do provide bottled water, but I preferred to fill my bottles from their fountain. I hope they use more fountains in the future.
Stayed in May 2024
Reviewed: 15 December 2023
Alexander
RussiaEverything. The best breakfast.
Stayed in December 2023
Reviewed: 13 October 2023
Jurga
LithuaniaGreat and helpful staff.
Stayed in September 2023
Reviewed: 3 October 2023
Jacek
PolandIt was possible to get breakfast at 5:00 when departing from the hotel very early.
Stayed in September 2023
Reviewed: 20 September 2023
Youcef
CanadaVery friendly staff. Room exceeded expectations. Location in the middle of the city and a lot of parking spots available at the hotel. Breakfast with a lot of options available.
Stayed in September 2023
Reviewed: 1 July 2023
Marcus
Germanywe had a 2-room-suite for very fair price free parking lots
Stayed in June 2023
Reviewed: 4 June 2023
Marco
GermanyExceptional service Tasty food
Stayed in June 2023
Reviewed: 26 May 2023
Fabiano
ItalyNothing
Very nice and pleasant hotel. Very helpful staff.
Stayed in May 2023
Reviewed: 26 May 2023
Fabiano
ItalyNothing
Great hotel, perfect location very close to Khan Shatyr and Nurzhol Boulevard. The staff is extremely nice and very helpful. Room was very comfortable and quiet. Great place to stay in Astana.
Stayed in May 2023
Reviewed: 22 May 2023
David
GermanyVery helpful staff, super comfortable, very clean and great breakfast
Stayed in May 2023
Reviewed: 9 May 2023
Stuart
AustraliaCould have had a kettle for tea and coffee.
The hotel was great. Very friendly staff and helpful. Great location. Food was good. I liked the breakfast.
Stayed in May 2023
Reviewed: 6 March 2023
Yermek
KazakhstanShower cabin is a plastic box made of cheap materials but still is very clean and brand new so not too bad
The room was spacious, very clean, warm and comfortable
Stayed in February 2023
Reviewed: 18 February 2023
Stepan
Turkeynothing to complain
Stayed in February 2023
Reviewed: 8 February 2023
Alexey
United StatesExcellent
Stayed in February 2023
Reviewed: 5 February 2023
Anton
KazakhstanNot applicable
Private parking, restaurant is in the same building, breakfast was very good
Stayed in February 2023
Reviewed: 17 December 2022
Abdulmohsin
KuwaitTV : signal was always cut off , no English Channels
location, staff, breakfast
Stayed in December 2022
Reviewed: 16 December 2022
Abdulmohsin
Kuwaitthe tv signal was on and off all the time
every things
Stayed in December 2022
Reviewed: 2 November 2022
Aiymgul
KazakhstanWe stayed just for 1 night and had to check out very early so I can't comment on the included breakfast.
The staff were exceptionally friendly and polite. The room had a great view and was very clean.
Stayed in October 2022
Reviewed: 9 October 2022
Rustam
Kazakhstannothing
yes, it is very nice
Stayed in October 2022
Reviewed: 27 August 2022
Anatoly
United StatesLoved everything! Design, architecture, food... Everything!
Stayed in August 2022
Reviewed: 23 August 2022
Cheryl
United StatesOur room air conditioner was old and didn't work well. We were very hot. The room was at the top of the hotel and the heat was repressive. When I complained to the administrator, I was told just to open my windows. That's not what I would expect when I'm paying for a suite at this price point.
The staff here was excellent. The hotel has a great location in the middle of everything. The views from our suite were amazing. The food here was great. I loved the breakfasts. They picked us up at the airport in the middle of the night, which was a lifesaver. I left some conditioner in the room and they saved it for me until the next trip to the city. The hotel looks like it's historical but it was built in 2009.
Stayed in August 2022
Reviewed: 16 August 2022
Rassul
Kazakhstanstaff is very friendly. location is convenient. the premises of the hotel are good for an eve being stroll. breakfast - substantial and delicious.
Stayed in August 2022
Showing 1 – 25
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