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  5. Reviews of Pegasus Reef - A Beach Resort in Colombo

Reviews of Pegasus Reef - A Beach Resort in Colombo 4 stars

Hendala, 11300 Colombo, Sri Lanka

#59 of 103 hotels in Colombo

Guests' Choice

Review score

Based on 631 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    7.6

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    7.8

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 24 April 2024

    9.0
    Very pleasant stay
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Balcony 20% off on Spa
    • Stayed 3 nights

    more variety for breakfast.

    Was Good. Not a lot for westerers

    Stayed in March 2024

  • Reviewed: 21 April 2024

    7.0
    Low price resort out of 7.0 the city
    • Leisure trip
    • Family with young children
    • Deluxe Triple Room with Balcony 20% off on Spa
    • Stayed 2 nights
    • Submitted via mobile

    The toilet, bed, bedsheet not comfortable and restaurant food is low quality but maybe its because the price is low

    Green backyard and nice gardeners

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Good place to spend your holiday activities
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View & 20% off on Spa
    • Stayed 1 night
    • Submitted via mobile

    Chick in delay

    Location calm n quite

    Stayed in April 2024

  • Reviewed: 11 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Triple Room with Balcony 20% off on Spa
    • Stayed 3 nights
    • Submitted via mobile

    Lovely staff and a beautiful setting

    Stayed in April 2024

  • Reviewed: 27 March 2024

    9.0
    We experienced a great time spending 3 days in real Paradise, perfect choice for wedding and stay.
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Pool View & 20% off on Spa
    • Stayed 4 nights

    In Sri Lanka one must go with the flow. The Hotel should keep up its positive and very good service on this level and work hard in order to maintain it.

    We came for wedding and we felt very good in the hotel - everything was perfect: room, bathroom clean, TV and wifi working, breakfast, lunch, dinner, the restaurant, the bar and cocktails - superb. The pool - excellent. Close to the ocean to try - how is it to swim there. Helpful staff, great opportunity to have perfect massage treatment. Close to Colombo, helpful guy Banda (not from the hotel) took us for private shopping treat- have a good health, Banda! Wedding management did run well - on the beach we experienced marvellous Sri Lankan traditional wedding with 100+ guests. Everything was great and we're coming back - great value for money. It was a real Paradise!

    Stayed in February 2024

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night
    • Submitted via mobile

    N/a

    Good beach hotel very near the airport. Spent only 7 hrs before a flight, hotel was alright, did the job.

    Stayed in March 2024

  • Reviewed: 13 March 2024

    9.0
    Relaxing
    • Leisure trip
    • Solo traveller
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 2 nights
    • Submitted via mobile

    I liked the buffet dinner but not the seafood restaurant. Expensive and very poor quality and bad service.

    The breakfast was very good with big variety. The swimming pool was great. The attendent very helpful. The staff in the buffet dining room were great.

    Stayed in February 2024

  • Reviewed: 2 March 2024

    9.0
    Very happy and would recommend.
    • Leisure trip
    • Solo traveller
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 7 nights

    The hotel could do more to make the beach more inviting and useful and perhaps might add to the appeal. A boardwalk from the outdoor area to the beach would be awesome. There were minor slips that are not worth mentioning given the overall service. However there are some hotels in Colombo that are comparable and less pricey.

    The location worked perfectly for me, allowing for easy family visits while maintaining my own place to stay. The food was great, at both the buffet and the Fishery restaurant. It is a nice quiet place for family as well as those looking for a quiet getaway and to work remotely.

    Stayed in February 2024

  • Reviewed: 22 January 2024

    7.0
    Very calm and chilled. If you want peace and a chilled place this is it. Not much going on so would say it’s a chilled h
    • Solo traveller
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 3 nights
    • Submitted via mobile

    Not enough sun loungers. A little over priced for the country, but otherwise fair.

    Lovely location on a beautiful beach with beautiful views

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    "Terrible Cashier fair male" This isn't a angry customer review its a wisdom note for improvement.
    • Leisure trip
    • Family with young children
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night
    • Submitted via mobile

    Front counter cashier male fair man with pimple marks in the face, age between 38 to 45. Date 4th January time 13:30, the man's behaviour is rude kept us waiting. It was the day of my 1year old baby. Cashier took a phone call right before me without doing my 30 second transaction, at my face he raise his finger to wait 1 min with the face of a alien, I said okay but he to 5min kept us waiting calling here and there, my baby was asking milk and we want to change his nappy, it our baby's first birthday the very reason we went there just to celebrate I would have extended my stay but that brakes our hearts not the whole week here no no. When the first impression is bad everything else is. But food was delicious thanks to chefs. I recommend the person by the door in white uniform an old person to that cashiers position. Arrogant people makes things worse, even the lady by the next seat in the counter with specs on also complained the guy take care of the customer quickly but guy didn't even care for minutes. You really need wisdom Pegasus HR and management team, right people at right spots. Customers are considered God who brings money in some Asian countries and they does treat them like one... Other Hospitality team by the counter are very nice they are good, few are excellent. So, I will be back as usual. Don't let that happen again.

    Food is good, tasty it touches the umami flavour. So Umaiii ❤️

    Stayed in January 2024

  • Reviewed: 26 December 2023

    7.0
    Value for money for a quick stop
    • Leisure trip
    • Family with young children
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night
    • Submitted via mobile

    The access to the location is through poor roads. The hotel does not have an elevator, so it's very difficult for people with mobility issues. Breakfast options are very limited and not good quality. There is no room or restaurant service late at night. The minibar is empty.

    The hotel has its own (very beautiful) beach. The property is extremely clean, and many rooms open out onto the garden. The staff are (like in all of Sri Lanka) extremely nice. The room was big, clean and comfortable.

    Stayed in December 2023

  • Reviewed: 25 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Pool View & 20% off on Spa
    • Stayed 1 night
    • Submitted via mobile

    Pool is relatively small to such a large hotel.

    Excellent large room (I'm referring to the connected family room towards the beach front). Clean and friendly staff. Prices are very reasonable for the quality. They have a very large car park.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    8.0
    Exceeded the the expectation for the price.
    • Leisure trip
    • Family with young children
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night

    coz of Day out people, It was little bit crowded on that saturday. Nothing else...

    For the price, the stay was exceptional. Good food variety. tasty. staff was helpful. room was comfy. I think recently renovated. everything was more than satisfactory for the price. Location was very good. beach, colombo city view all are good. nice swimming pool. Its good experience..

    Stayed in December 2023

  • Reviewed: 15 December 2023

    8.0
    Very good
    • Couple
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 4 nights
    • Submitted via mobile

    Near the airport. Nice beach.

    Stayed in December 2023

  • Reviewed: 5 December 2023

    9.0
    Good experience
    • Leisure trip
    • Couple
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night
    • Submitted via mobile

    -

    Food was sooo yummy..

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Very nice stay, lovely gardens . Nice beach Good food. Nice gift shop reasonable prices.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Pool View & 20% off on Spa
    • Stayed 1 night

    Arrived about 11.30 at night having flown from India. We had not eaten. . We appreciated that restaurant etc would be closed but we did have some cereal with us. Requested some milk so we could have at least something to eat. Informed room service finished at 10pm. There were 4 people in reception. I felt that someone could have just fetched some milk under the circumstances.

    This is a very nice hotel near the sea with lovely garden views leading onto the beach. The rooms were reasonable size with everything you need. The showers were good. Breakfasts are mainly geared to the local tastes. This is only to be expected and applies to all Asian Hotels. There are some European options which the Floor Manager Ms Priynoh was most helpful with. Cereals ,Eggs to order, bacon ,tomatoes, and delicious fresh waffles. She could even organise a pot of good English tea. Although they had a good dinner selection we were drawn to THE FISHERY –Watlala restaurant in the garden area. Nice live saxophone music, beers and delicious food. Complements to the Chefs and staff, Manasha,Sampath,Asanka,Navodya,Ayesh ,Sampath,Shiva and Ashen, who prepared our lovely fresh food. The vegetarian options were excellent. We were also shown a selection of fresh fish that was then filleted and cooked it to perfection by the Fish Chef and his staff. If booking with booking.com I suggest you screen shot offer prior to booking. they use another company to book on there behalf and sometimes the details can vary. A very nice stay. Colin and Ann, touring India and Sri Lanka

    Stayed in October 2023

  • Reviewed: 2 November 2023

    7.0
    Awesome.
    • Leisure trip
    • Solo traveller
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 5 nights
    • Submitted via mobile

    It was a huge property near the beach, I enjoyed it and would stay there again, I got to thank the awesome staff including managers Priyanga Costa and Nishantha Hendelega. 

    Stayed in October 2023

  • Reviewed: 1 November 2023

    7.0
    Excellent service by staff but property maintenance is lacking.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony & 20% off on Spa
    • Stayed 9 nights
    • Submitted via mobile

    Was last here some 30+ years ago and time has definitely taken a toll on the property overall. Somewhat neglected and maintenance appears to be minimal. Need to improve on appearance to be competitive with newer hotels in the district.

    Stayed here 23/9 to 28/10 (almost 5 weeks, excluding 6 days away). Excellent work by staff in all departments but special mention must be made of Niji at Reception, Nishantha, Priyanka and Suranjan at the Restaurant / F&B for courteous, efficient and very attentive service.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    9.0
    overall stay was excellent
    • Leisure trip
    • Family with young children
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 4 nights

    The clarity was not there.I booked for 2 adults and one child through booking .com still they charged for the child breakfast for 3 days.Even though I showed the booking .com printout still I had tp pay extra

    i liked the hospitality and staff of the Hotel,I was very relaxed in this hotel

    Stayed in October 2023

  • Reviewed: 23 October 2023

    8.0
    Very enjoyable, we hope to stay again.
    • Leisure trip
    • People with friends
    • Deluxe Double or Twin Room with Pool View & 20% off on Spa
    • Stayed 4 nights
    • Submitted via mobile

    Clean location, friendly staff.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Everything is good
    • Leisure trip
    • Couple
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Delicious

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Amazing place with Amazing staff
    • Leisure trip
    • Couple
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night

    No

    It was wonderful day with very friendly staff & very delicious foods. Environment also very relaxing to the mind. Specialists in events & calibrations.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    An amazing place , which i travelled
    • Leisure trip
    • Couple
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night

    Nothing

    amazing place & friendly staff members. delicious breakfast & fantastic dinner. all are 1st rate. Rooms are very clean and comfortable. Staff also was very pleasant & help full

    Stayed in October 2023

  • Reviewed: 23 October 2023

    9.0
    Fabulous Service
    • Leisure trip
    • Couple
    • Standard Room with Free Upgrade to Deluxe Room on Availability, Late Check out on availability, 10%Discount on F&B & 20% off on Spa
    • Stayed 1 night

    Nothing

    Fantastic Staying, tasty foods, comfortable rooms & friendly Staff.

    Stayed in October 2023

Showing 1 – 25

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