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Reviews of Hotel Herckmans 3 stars

3 place de la resistance, 9070 Ettelbruck, Luxembourg

#1 of 3 hotels in Ettelbruck

Guests' Choice

Review score

Based on 57 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    7.8

  • Staff

    8.8

  • Value for money

    7.9

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 12 April 2024

    9.0
    super practical, loved it.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 2 nights

    great rooms, super practical. better than the photos. very clean, perfect location. loved it.

    Stayed in April 2024

  • Reviewed: 19 February 2024

    9.0
    Great location and lovely rooms
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Staff is very flexible and helpful, the family room is very spacious and clean, and the free coffee and tea is a definitely a plus

    Stayed in February 2024

  • Reviewed: 26 January 2024

    9.0
    Good choice, good price, clean rooms.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night

    - As always, in hotels you can discuss about the silence and noises in a room. In my room I could clearly hear, what in the neighbour room was discussed (until 2 in the morning :-/ ). Other noises from the hotel or from outside I didn't hear. - As the building has a restaurant on the 1st floor, there are the smells from the restaurant kitchen on the floor outside the room when the restaurant is open. But in the room, you smell nothing ;-) So it was okay for me.

    When you see the hotel at first on a dark cloudy really cold winter day, the building seems to be from another century. But when you get on the floor with the hotel rooms (I was on 2nd floor, reachable with elevator or stairs), you will be surprised: everything looks new and well cleaned. The room I got, was perfect for a short stay, in size very good and clean. The heating worked very well and and the bed was comfortable. The bathroom was optical not in the modern state mentioned in the advertising photos, but it was okay and clean. And the two, three things who should be repaired, are not need to be declared - they where totally acceptable. I had no breakfast, so I can't tell you about that. But on the floor there is an area where you can get tea (and (instant) coffee?) on your own for free. Just 50m away from the entrance of the hotel, there is a paid public parking area. I don't remember the exact times, but Monday to Friday you have to pay from 8h00 until 18h00, and on Saturday from 8h00 until 14h00. All other times are free and on this parking area is also an electric car charger (I didn't use). In the building just across is a supermarket, if you need something.

    Stayed in January 2024

  • Reviewed: 29 September 2023

    7.0
    Fine stay!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Basic room and breakfast, dinner at the restaurant downstairs was surprisingly good.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    The restaurant was nice. Friendly staff. Good location

    Stayed in September 2023

  • Reviewed: 7 September 2023

    8.0
    Very nice
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    No air condition, was very hot during the night, unfortunately if you open the windows it's noise till late night, and during the morning houres.

    Location is perfect, Very nice and clean

    Stayed in July 2023

  • Reviewed: 29 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 5 nights

    restaurant

    Stayed in July 2023

  • Reviewed: 28 June 2023

    7.0
    expensive, a lot of fees, cleaning lady woke us up early
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    reception closes 21:00 and it costs EUR 20 for late checkin huge dog fee of EUR 25 per stay and although we spent 1 night it couldn't be lowered cleaning staff knocked on door at 09:57 although checkout is at 11:00 and we told the reception we'd be leaving 10:30 -> not nice to be woken up like that some humidity stains on the ceiling in the bathroom strange and unrelaxed night (room felt cold and maybe some sort of feng shui wasn't ideal)

    good air-conditioning soundproof windows windows could be fully openened too if no A/C needed spacious room modern

    Stayed in June 2023

  • Reviewed: 11 April 2023

    7.0
    Good value for money and great restaurant
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    The hotel is located in the city centre of Ettelbruck which means that, if you sleep with the windows open, you will be bothered by the noise of young people going out at night. Room 202 is next to the restaurant's extractor which causes some nuisance during the hours the restaurant is open.

    The room is functionally furnished with a nice bed. Our bathroom had been renovated but my brother and his wife's had not (yet). Breakfast costs 10 Euro and provides nice fresh bread, plenty of spreads, juice, tea and coffee. The restaurant is really recommended if you like meat, superb meat at acceptable prices.

    Stayed in April 2023

  • Reviewed: 29 March 2023

    7.0
    A good base for walking the Lee Trail.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 5 nights

    Man in next room was noisy but this was not hotel's fault.

    Room very nice.

    Stayed in March 2023

  • Reviewed: 6 March 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nice small hotel in the centre. Very friendly and welcoming staff. Rooms where very clean, comfortable bed. Free coffee and tea in the hallway. Definitely recommend this hotel.

    Stayed in February 2023

  • Reviewed: 6 March 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location, very clean and comfortable. Free coffee and tea in the hall. Very friendly staff!

    Stayed in February 2023

  • Reviewed: 2 March 2023

    9.0
    Superb
    • Leisure trip
    • Group
    • Family Room
    • Stayed 2 nights

    The room was properly cleaned and the location is very good.

    Stayed in February 2023

  • Reviewed: 7 November 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It is really a very cosy and pleasant, and calm place. Very comfortable rooms, very clean. very kind and helpful staff.

    Stayed in November 2022

  • Reviewed: 28 September 2022

    9.0
    Wonderful small cozy hotel, with new rooms and lovely staff.
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No toiletries in the room on the first days, floor is quite cold, no “do not disturb” sign

    Very warm and welcoming staff, great location, new rooms, very familiar setting, very fast internet

    Stayed in September 2022

  • Reviewed: 25 July 2022

    8.0
    Friendly staff.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights

    During our stay the temperatures in Luxembourg were very high - air conditioning was needed but it was non-existent. Keeping the windows open was not ideal either due to the noise outside - coming from entertainment late at night and from services early in the morning.

    Great location. Close to the hotel there are a few restaurants, a supermarket and a pharmacy and the train station is within walking distance away.

    Stayed in July 2022

  • Reviewed: 16 June 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Missing air conditioning

    Really good position

    Stayed in June 2022

  • Reviewed: 7 June 2022

    7.0
    We had a great time and it was ok, great region with nice people
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights

    Because there was a lot of noise outside centre ettelbruck we had to shut the windows, and it was hot in the room. An airco or refridgerator would have been nice.

    The room was clean and was quite big with a separated bedroom and livingroom with couch.

    Stayed in June 2022

  • Reviewed: 9 May 2022

    7.0
    Nice but noisy
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights

    Nice but noisy. If you like street life sounds and a church clock nearby; this is the place to be. Great location and friendly, cooperative staff. Many restaurants and bars at walking distance.

    Nice but noisy. If you like street life sounds and a church clock nearby; this is the place to be. Great location and friendly, cooperative staff. Many restaurants and bars at walking distance.

    Stayed in May 2022

  • Reviewed: 5 April 2022

    8.0
    A handy place to stay after attending a local concert.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, easy check-in/out, comfy bed.

    Stayed in April 2022

  • Reviewed: 22 February 2022

    8.0
    Great location for seeing Ettelbruck and north Luxembourg
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    There was no parking available from the hotel, but there was public parking right next to the hotel so all was ok

    The location was excellent, really close to town and also the train station

    Stayed in February 2022

  • Reviewed: 21 January 2022

    9.0
    Great beds for an amazing night, small city but great location!
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Breakfast was basic, but sufficient. You can park at a parking next to the hotel, but you have to pay for parking during the day, at night is free.

    Rooms were very spacious, large television and a super large bathroom and shower. Clean and amazingly comfy beds! While I was at the customer my wife worked from the hotel and had no issue at all with the wifi. Supermarket and some restaurants right across from the hotel.

    Stayed in October 2021

  • Reviewed: 27 June 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Bad smell from restaurant downstairs

    Nice location

    Stayed in June 2021

  • Reviewed: 21 December 2023

    10
    Good value for an overnight stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Charging my 2 kids the same price as an adult (10€), for breakfast is a bit unfair, as they're 6 and 8 and don't eat as much as an adult. Finding suitable parking was a nuisance. Additionally, about 80 m away is a plaza in front of a church. Nearby was a gang of immigrants, with loud music, and loud yelling, breathing from balloons, and making the area feel unsafe.

    Nice staff. Very helpful. Breakfast also was a delight.

    Stayed in December 2023

Showing 1 – 25

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