13 Akbat Sbaa, Douh, Fes El Bali, 30200 Fès, Morocco
#101 of 258 hotels in Fès
Guests' ChoiceBased on 28 hotel reviews
9.1Cleanliness
9.5
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.7
Value for money
8.5
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 8 May 2024
Lena
United StatesThe cleaning staff took away our heavier blankets after one night and did not replace them with any more blankets - not entirely sure why this was done. We had to leave early and had a breakfast packed for us on our last morning and the packed breakfast was very underwhelming, just a few fruits. Personally did not like the decor of our room Le fils du Cheikh compared to other rooms and this room is overlooking the street so can get noisy at night. Quite pricey compared to other options in the area.
The grounds are amazing. The garden is a gorgeous focal point but everywhere you turn there is something gorgeous to take in. Breakfast was good when we ate in person. We had dinner one night at the restaurant as well since there was live music and that meal was quite good as well.
Stayed in April 2024
Reviewed: 19 March 2024
Julia
GermanyWonderful place! Just for this Riad we would come to Fes again!
Stayed in March 2024
Reviewed: 22 February 2024
Richart
MoroccoSmell in the room
The staff, the garden the Saturday dinner/show
Stayed in February 2024
Reviewed: 30 December 2023
Tim
United KingdomLocation and facilities
Stayed in December 2023
Reviewed: 29 September 2023
Ken
United StatesExcellent staff and Paul the family owner was delightful and helpful. A lovely blend of french design and moroccan style. The tropical garden is a special plus.
Stayed in September 2023
Reviewed: 26 May 2023
Alison
United StatesI can't think of anything that could be improved. Care has been taken with every detail.
The breakfast was lovely and the garden, very special. The service was attentive and the setting was sublime.
Stayed in May 2023
Reviewed: 28 March 2023
Catherine
AustraliaLovely garden setting and staff very friendly and helpful.
Stayed in March 2023
Reviewed: 21 January 2023
Anastasios
GreeceThe access to the hotel is not optimal as you have to walk about 8 minutes from the place the car leaves you (nevertheless the hotel takes care of your luggage!). Also all the rooms have a lot of (sometimes) difficult steps. This hotel is definitely not ideal for elder people and in winter. Overall too expensive.
The whole facility is a beautiful place. The rooms and the garden are created with incredible taste and love. The stuff is unbelievable friendly and helpful. The breakfast is fine with everything someone can expect. The restaurant is also good. Most of all I liked the tasteful decoration of the rooms.
Stayed in January 2023
Reviewed: 2 January 2023
Victoria
United StatesBreakfast was exceptional - but I had lunch at the restaurant and was not particularly impressed with my meal - it was a bit salty and the chicken a bit bland.
This is an exceptional property. I would highly recommend staying here - it felt like a personal paradise - the gardens are beautiful and the rooms very comfortable and beautiful decorated and taken care of.
Stayed in December 2022
Reviewed: 20 November 2022
Jerome
United KingdomHad a very short stay so didn’t get the full experience.
Loved the garden and the room with the balcony and would stay here again.
Stayed in November 2022
Reviewed: 19 November 2022
Linda
Moroccovery beautiful central garden.
Stayed in October 2022
Reviewed: 28 October 2022
Tiago
PortugalCould improve the dinner’s options, include some healthier and more traditional menus but food is good.
The hotel has a wonderful and peaceful vibe, great breakfast and really nice staff. Rooms are nice, well decorated and very clean. Very well located.
Stayed in October 2022
Reviewed: 28 October 2022
Christina
MaltaEverything was just magical, from the moment we wLked in till the moment we left. The decor is beautiful and makes you feel like you've stepped into and oasis in the middle of Fes. The restaurant is spectacular and the rooms are lovely and so uniquely decorated
Stayed in October 2022
Reviewed: 15 July 2022
Petros
United Statesdirections from the taxi stop to riad in the Medina could be confusing but everyone seems to know the location
very friendly staff and made sure we were treated well.They realized that we had a long day and upgraded our rooms and also let us stay beyond checkout. Manager was especially helpful
Stayed in July 2022
Reviewed: 9 July 2022
Akram
United Statesrestaurant opens late (8sh) which may be late for us bar selection is very limited no safe in the room and lightning is not enough for some room
great location in the Medina very calm, you get to enjoy the garden every morning the food at the restaurant is very nice room very clean and unique water pressure is good
Stayed in July 2022
Reviewed: 28 March 2022
Iris
IsraelWould prefer to know when booking that 2 requests cannot be answered- bathtab and hard mattress
Beatiful riad, great food, good location
Stayed in March 2022
Reviewed: 3 May 2024
Martin
AustraliaIt is showing its age needs a bit of love
The staff at the property were all very friendly and good at their jobs
Stayed in May 2024
Reviewed: 30 April 2024
Sankar
United StatesFar too expensive room rate per night. Very marginal breakfast and coffee. Need more food choices and fruit at breakfast for Americans.
Clean, bright room. Good location within the Fez Medina, lovely garden. Very average breakfast which must be superior for the hotel charge. This was most expensive Riad on our trip for two weeks.
Stayed in April 2024
Reviewed: 14 May 2024
Jean-pierre
SwitzerlandThere are no comments available for this review
Stayed in May 2024
Reviewed: 17 August 2023
Jim
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 16 April 2023
Sara
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 7 March 2023
Antonina
SwitzerlandThere are no comments available for this review
Stayed in March 2023
Reviewed: 31 December 2022
Suzanne
United StatesThere are no comments available for this review
Stayed in December 2022
Reviewed: 13 October 2022
Clare
United KingdomThere are no comments available for this review
Stayed in October 2022
Showing 1 – 25
Taiping, Malaysia
Bolzano, Italy
Pitlochry, UK
Świebodzin, Poland
Castellana Grotte, Italy
Iturmendi, Spain
Bentota, Sri Lanka
Gdańsk, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content