There is absolutely no sound insulation, if you are unlucky (like us) and there is a family with little Childs, you will live the full toddler experience... Also don't do the tour with the "official guide" that the hotel gives you, he doesn't really care about history, it's more of a visiting his friends shops tour.

Absolutely incredible Riad, really beautiful, the personnel is amazing and will do anything to make your stay perfect. Very good breakfast as well !

Stayed in November 2023

The main hotel (palace Fes) operated the riad that we were staying in. They had the main facility and then 3 roads in the Medina. It would have been very helpful to know that we should check in at the palace Fes and they would take us to our riad. We didn’t know this and had to ask many locals to help us find the nondescript unlabeled door in the Medina. No one was present when we knocked on the door and resulted in a uncomfortable wait for women in an alleyway while the caretaker was located

Absolutely stunning facility with very large room and essentially a private pool Amazingly beautiful and carefully cared for riad Amazing breakfast Beautiful view in courtyard and from the rooftop terrace of the main facility

Stayed in June 2023

The staff was the best part of the experience. It was a bit tricky to get there due to the complicated alleys (which was the case for most riads in the area) but the staff picked us up from a location we specified when we got lost to help us get back to the riad. They were very nice and really made our stay more comfortable.

Stayed in May 2023

4th floor room with no notice. we are elderly couple and would have chosen room on lower floor if informed. also, bathroom was ladder down

location close square and restaurant

Stayed in May 2023

We had a very nice stay at Riad Almaz. It was difficult to find our way to the Riad so we recommend to phone them in advance. The room was very comfortable and spacy and the staff is very friendly and helpful. The carefully prepared breakfast is served at the terras of the Palais de Fez, which is a 2 minute walk from the Riad. We took a trip to Chefchouen with the lovely driver Abdul, which is a nice man. Near the Riad, there is a nice restaurant “Almandar”. We like to come back next time!

Stayed in April 2023

we loved the Riad, and really enjoyed the large selection of terraces we could choose from. the staff were excellent and so happy to help with anything. a wonderful stay

Stayed in April 2023

It's not something I didn't like, but since they don't give the key for the main entrance... We need to get the concierge to get us in. It's just inconvenient. My heart goes to them, especially with our inconveniences.

The staff were extremely caring and helpful. The place looks nice and accommodating.

Stayed in April 2023

no WiFi.

beautiful comfortable home

Stayed in December 2022

The kitchen was not very clean.

Design

Stayed in May 2022

Too big to feel 100% comfortable, rooms were very cold. Quite pricy. Weird system without key for the house, having to knock and often not finding anyone “home”

Real impressive, beautiful, old house. Nice breakfast, can also be taken on the roof terrace of the “sister” Riad, just 5 min away. The stuff was very attentive but not always competent.

Stayed in April 2022

The WiFi was terrible, I had to work to another property to have breakfast, no staff on site most of my stay there.

It was quiet clean ,the staff were warm and attentive. And the breakfast was good.

Stayed in April 2024

The live-in family had a toddler that stayed up until late in the evening. He screamed and ran around like the property was his house and not a hotel. The family was nice enough, but it was a very unprofessional dynamic. It felt uncomfortable to be using a pregnant live-in nanny for all of our hotel needs. Also, the pool was dirty so we couldn't use it. And the photos are staged. The furniture and blankets on the beds are not as nice as they are seen to be in the photos. Also, the Riad was a bit off the beaten track. If you like taking winding roads to get there and want somewhere isolated then this is your place, but it doesn't offer Terrace coffee services or dining like most other Moroccan hotels and it is a pain to get to with multiple bags.

That breakfast was prepared daily and the size of the rooms were nice. The wifi worked well and the art was interesting. The sister property allowed us to use their driver to get to the mall for free. Going and returning, I just tipped him a few Dirham.

Stayed in October 2023

I like everything and the location as well you can’t be boring is very nice

The reason, I like the place is beautiful  and beautiful service and the people who work in there helpful as well thank you special my friend. Zakaria

Stayed in September 2023

Nothing we didn't like

Everything was amazing. The family who runs the place were extremely kind. The riad was historical wirh original fixtures. The breakfast was good and local, and the ambiance was everything we were looking for staying in Fez (4 nights)

Stayed in July 2023

Authentic house with many rooms..in the heart of the city which gives you the true experience of the life and culture in Fez. Additionally, the breakfast is served in an adjacent riad (a few minutes walk) which has superb view of the whole city.

Stayed in May 2023

The property was not at the address that they provided. It was 10 mins from the original address on some shady streets. I received the key from the main entrance only in my last day. When I arrived the beautiful pool that you can see in the images had really cold water, impossible to use. There are no photos of the room I stayed in on the website. Wi-Fi was not working in the room, only in the main area. No batteries for the AC remote. No toilet paper. There was no soap for hand washing and the toilet was not well cleaned.

Stayed in April 2023

The bathroom had a lot of issues, it was below the room therefore accessible through a staircase and had no doors so it smelled a bit in the room. It also feels like everyone in the Riad can hear what you're doing in your room.

The location is very good, inside the Medina. The breakfast was amazing, they allow to eat in their beautiful rooftop restaurant. The staff were very friendly, helping and welcoming.

Stayed in March 2023

This was my favorite place. Staff made me feel like home. I was treated like a member of the family. I will definitely stay there next time I visit Fes.

Stayed in May 2022

wifi was slow but they changed it very quickly

it was spacious, beautiful and comfortable staff were extraordinarily kind

Stayed in April 2022

The twin room had no windows and no door to the bathroom, so isn’t very private if you are sharing with friends. The room is quite stuffy if you don’t want to sleep with the aircon on.

The service was great! Breakfast was very good and there is a nice roof terrace in the sister riad, where you can have your breakfast too.

Stayed in June 2022

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Stayed in May 2024

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Stayed in December 2023

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Stayed in August 2023

There are no comments available for this review

Stayed in June 2022