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Reviews of Hotel Kristal Palas 4 stars

Lenin 184, 7500 Prilep, North Macedonia

#6 of 6 hotels in Prilep

Guests' Choice

Review score

Based on 47 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.3

  • Location

    7.8

  • Facilities

    7.7

  • Staff

    9.0

  • Value for money

    8.0

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The room was large and having a balcony with a mountain view was a bonus. The beds were comfortable, the breakfast buffet was varied, and the parking, in the hotel's fenced lot, was very convenient.

    Stayed in April 2024

  • Reviewed: 15 December 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    As it was very cold outside room could be more warmer.

    Nice , comfortable and large guest rooms, convenient parking next to the hotel and a delicious breakfast are placing this hotel in another superior level compared with the other accomodations in Prilep.

    Stayed in December 2023

  • Reviewed: 19 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The AC was operated by the hotel, you can't use it yourself whenever you want. There were no water bottles in the room or any coffee, which should be complementary from the hotel.

    The room was very spacious, big wardrobe and very clean.

    Stayed in June 2023

  • Reviewed: 6 November 2022

    8.0
    good value for money. i will comeback again
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    no coffee in room. empty minibar

    friendly receptionist and waiter in restaurant. comfortable room. quite surrounding

    Stayed in October 2022

  • Reviewed: 13 September 2022

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Triple Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    beds were hard

    very clean and the most friendly staff

    Stayed in September 2022

  • Reviewed: 5 July 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The locatio

    The people

    Stayed in July 2022

  • Reviewed: 24 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night

    Very friendly staff, nice atmosphere, spacious room. Convenient one night stay on the tour around the country. Great location to visit all the sightseeings in the area

    Stayed in April 2022

  • Reviewed: 3 April 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    A little bit cold especially in the bathroom.

    Large room and comfortable.

    Stayed in January 2022

  • Reviewed: 21 October 2021

    9.0
    Superb
    • Solo traveller
    • Standard Double or Twin Room with Balcony
    • Stayed 16 nights
    • Submitted via mobile

    No fridge in the room, bad not so comfortable

    Nice staff, good food, big room

    Stayed in October 2021

  • Reviewed: 10 September 2021

    7.0
    fully satisfied with hotel
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    restaurant closes at 10pm

    cleanliness, staff, free parking, WiFi, comfortable room

    Stayed in September 2021

  • Reviewed: 2 August 2021

    8.0
    Really great place, new rooms, very clean and wonderful helpful staff.
    • Leisure trip
    • Family with young children
    • Standard Quadruple Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit hot, there was no AC in the main room and it was a bit noisy with the windows open.

    Brand new section in the hotel. Rooms all brand new and clean. Very spacious. Staff really went above and beyond to help us.

    Stayed in August 2021

  • Reviewed: 5 September 2023

    2.0
    Very poor
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No amenities, very expensive!!!

    Stayed in September 2023

  • Reviewed: 29 June 2023

    6.0
    In terms of value for the money, I must say that my expectations were not met.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night

    One of the immediate inconveniences I encountered was the absence of water, coffee, or tea in my room. It was surprising to find such essentials missing, as they are typically considered standard in most hotels, even in lower-priced accommodations. Having to go without these basic amenities was not only inconvenient but also disappointing. It is essential for a hotel to ensure that guests have access to these items to enhance their overall comfort and satisfaction.

    The hotel staff truly exceeded my expectations. They were courteous, professional, and always ready to assist with any request or inquiry. From the front desk to the housekeeping team, everyone displayed a genuine passion for hospitality.

    Stayed in June 2023

  • Reviewed: 24 September 2022

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Random dirty holder with keys in my bathroom. Bathroom bin had a hole on the side and a pipe was going in it . Non smoking room smelled as smoke.

    Location is nice. View from the elevator is great.

    Stayed in September 2022

  • Reviewed: 18 July 2022

    1.0
    Terrible, stay away from this one
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    My room was at basement level and above it was the restaurant which was having a wedding party. Terrible noise from the music won’t let you sleep until 2a.m. When i call the receptionist i got rude answer that is normal when you are staying at a hotel on Saturday or Sunday and there’s nothing they can do. The hygiene is terrible. The breakfast was cold and dry, very poor choices and probably leftovers from the weddings. The facility is far from 2 stars in 2022

    nothing

    Stayed in July 2022

  • Reviewed: 5 June 2022

    4.0
    We don't recommend. Definitely not 4 stars, not even 3
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Our stay was bad. The hotel charges almost the price of the second room for the second person to stay in the SAME Deluxe Double Room (two people instead of one) with you for absolutely no reason. Also, most importantly, their AC system does not work. They argue that it does, but it doesn't. The air comes out warm and it remained very hot in the room for the duration of our stay. Lastly, they made us carry heavy suitcases up the stairs although they have an elevator. They just did not want to open the door to their second elevator.

    Only the parking. Also, the breakfast was decent. Nothing else.

    Stayed in June 2022

  • Reviewed: 2 January 2022

    5.0
    Not worth the money
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Booked an upgrade (confirmed), Didn't get the room even though hotel was empty (at least it was nothing like the photos). Toilet seat was broken, you have to lift it and hold for the entire time. Rooms are old and outdated. Definitely not worth the money...

    The lady in the night and the guy in the morning were super nice. Breakfast was tasty and there's free parking. Room looked clean, but that's it.

    Stayed in January 2022

  • Reviewed: 7 October 2021

    10
    Comfortable stay in amazing city
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    It was a walk to city center, but that was a trade-off with excellent parking. And I loved walking through a real neighborhood.

    Safe parking, wonderful breakfast, helpful staff. Not far from the road to Marko’s Towers.

    Stayed in September 2021

  • Reviewed: 12 June 2021

    10
    Amazing Authentic Macedonia
    • Business trip
    • Solo traveller
    • Standard Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    I love the authenticity and the little details they provide, very neat and good athmosphere. There were little helpful things at the room such as flowers, shoe helper, bottle opener, shower cap and nice paintings. Every floor has sofas and flowers. Beautiful decoration. Restaurant makes you feel the high tradition and food service is amazing. I will go back for sure.

    Stayed in June 2021

  • Reviewed: 29 May 2021

    10
    All staff were thoughtful, friendly, attentive, extremely helpful. All those who interact with visitors speak English. W
    • Business trip
    • Group
    • Budget Single Room
    • Stayed 10 nights
    • Submitted via mobile

    Perfect location for connecting throughout the city, walking, enjoying the mountain scenery. Parking is easy. Accessing the entry from there can be made through a push button speaker at the door.

    Stayed in May 2021

  • Reviewed: 22 March 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 24 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2023

  • Reviewed: 15 June 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 1 night

    There are no comments available for this review

    Stayed in May 2023

  • Reviewed: 3 May 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room with Balcony
    • Stayed 2 nights

    There are no comments available for this review

    Stayed in May 2023

Showing 1 – 25

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