Don't have any complaints

Very central and close to everything, place was lovely but room smaller then look on photos

Stayed in February 2024

Disco music on Saturday was awful. The air conditioner broke. The tour girl could suggest things to see in town.

service was good .maintenance was outstanding. Free breakfast was nice.

Stayed in March 2024

The breakfast included with the room was not very good. I only ate there once, though my son enjoyed the hotcakes!

This hotel is centrally located and has wheelchair accessible rooms, including a wheelchair accessible bathroom (no walk-in shower) if you can get the right room. The staff are very accommodating and helped me with special circumstances that I had, arranging special transport for me in my wheelchair. I would definitely stay there again.

Stayed in March 2024

Noise, even it is stated I wasn’t able to understand there is a nightclub right next door with extremly load music until 3am. Also be aware the room is really small!

GREAT LOCATION!! Right in the middle of all Oaxaca’s point of interest

Stayed in January 2024

The rooms are on the small side. Also, it would be much better if the room had a fridge or available ice bucket to keep things cold.

Very clean hotel in a good location. Staff was super friendly and helpful. The breakfast was excellent.

Stayed in January 2024

A club was a couple door down and could hear the thumping of the music til 3am.

Nice, helpful staff. Good breakfast.

Stayed in October 2023

room very small and no windows

location was great

Stayed in April 2023

The room was a bit small

The location was right in the center of the sights, close to everywhere and within walking distance. The hotel staff was very nice and answered any question or problem we had. The receptionist spoke a little English and that was very helpful.

Stayed in January 2023

Pillows are too tall and hard, too many weird stairts..no elevator

Location

Stayed in December 2022

We didn’t like the step up into the bathroom and step down to the exit door. It was marked, but not well at night. The stairs need to be lit better. The elevator wasn’t working, and the stairs are not well lit until night

Breakfast was ok, no variety from day to day. The location is super. So close to everything:zocolo, restaurants, etc.

Stayed in December 2022

Breakfast closes a bit early, also, I would have liked the rooms to have windows or more ventilation.

Pretty good value for the money. Breakfast was included and the hotel was quite clean and tidy. Friendly staff and excellent location.

Stayed in November 2022

very noisy when people were in the dining room, or coming through the downstairs, poor lighting in rooms. my son had a single room and his room was in the very back and like a dungeon .

friendly staff, good location

Stayed in November 2022

The free breakfast is limited. We stayed for a week over Day of the Dead 2022 and we didn’t stay on premise to eat once. They do have wifi but was challenging to work after 9am as it became quite slow. I personally like nosy streets but if you’re around the area during a festival and a light sleeper this could be an issue for you.

The location is excellent, everything is within walking distance. Tons of amazing food, galleries, bars, botanical gardens, large market, shopping. Staff are helpful. We had a room with juliette balcony over-looking the street - I highly recommend splurging a bit more to get these rooms; bright, airy and comfortable. Other rooms have windows looking into the hallways, so no natural light, kinda fishbowl-y.

Stayed in November 2022

Size of bed is litlle Free breakfast is good but all days is the same Menu is excellent People in hotel is very nice

Location facilities

Stayed in October 2022

The noice in the streets was crazy. Also they were celebrating the independence so it was even more loud. Don't pay extra for the room with Balcony is not worth.

The location was very good. The room is very clean and comfortable. We had a room with a balcony and that made the room with light but also with a lot of noice. The streets are loud and more so in September when they have the independence celebrations.

Stayed in September 2022

room size

Location and staff

Stayed in September 2022

The bathroom was a little small.

Comfortabel bed - perfect location in the city center

Stayed in July 2022

There is no parking in the hotel, you have to leave your car with the valet parking at an extra cost of $200 pesos, I didn’t see this anywhere in the booking page or any description so it would be good to describe this just to be aware.

The location is very good, walking distance from the center and the main attractions

Stayed in May 2022

I wish our traveling friends would have had a balcony room for their entire stay. But, I do understand that the balcony rooms are limited and should be requested as soon as possible. And I do thank you, for finding a balcony room for them for 3 nights! Gracias:)

I loved the location of this hotel. It is central to all the main sites of beautiful Oaxaca. It is located in the historical center of the city, and one can safely walk everywhere. The staff was extremely courteous and so helpful! I messaged this hotel at the time of booking to request a view and/or a balcony. I was surprised to receive an immediate response from Marco Antonio the following day. He was very helpful and able to reserve a room with a balcony for my stay for a small difference. This large room with so much sunlight from our balcony made a huge difference! I also appreciated the breakfast included in our stay. It made it so convenient especially when we had early tours scheduled. I want to also thank Karina, Lisbeth, and Osvaldo. Osvaldo was exceptional and went out of his way to assist us.

Stayed in April 2022

you can hear people talking in the lobby from your room :/

Stayed in April 2022

For the price I could have went with other hotels with far more conveniences.

It was a solid hotel nothing unique in particular.

Stayed in November 2021

Unfortunately, when I was there, they were tearing up the tile in the lobby which I didn't know was going to be happening till I got there. Thankfully they didn't start too the work too early though - that would have really been a major bummer. It was kind of a mess to walk through and honestly, it seems like it would have made sense to close the hotel for a few days for that to be finished, at least the messiest part of it. They did keep the area pretty well swept up after they did the construction work but it was sometimes not easy to get through due to the heavy construction and loud equipment. Having said that, all those doing the work were very accomodating.

The staff was super friendly and because there was construction going on in the main entrance area, assuming my room was downstairs previously, they upgraded me to a room with a king-size bed.

Stayed in January 2022

Room didn't have daylight. Window was out to the hallway next to the elevator.

Beautiful room, perfect location, super comfortable bed, very clean. Sadly the room only had a window into the hallway and was right next to the elevator, but i guess we got one of the last rooms available. Would stay there again – if i'd get a room with daylight ;)

Stayed in December 2021

Need a water kettle, coffee cups, and a microwave in the room

Cleaness, friendly staff, location

Stayed in December 2021