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  5. Reviews of Casa Quetzal Hotel

Reviews of Casa Quetzal Hotel 4 stars

Calle 51 No 218 Barrio de Sisal, 97780 Valladolid, Mexico

#31 of 81 hotels in Valladolid

Guests' Choice

Review score

Based on 288 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    9.3

  • Value for money

    8.8

  • Free WiFi

    8.9

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Showing 151 – 175

  • Reviewed: 19 November 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    Unfortunately we got room from the street so it was quite noisy at night but it doesn't change my option - I totally recommend this place :)

    Really good place for staying - in local style and hidden in lovely garden ;) very close to the main attractions in Valladolid. Room and bathroom were very spacious and comfortable. Tasty breakfasts, nice staff. You can enjoy the city and then relax at the small pool in the garden.

    Stayed in November 2021

  • Reviewed: 18 November 2021

    10
    Lovely spot with a beautiful courtyard, friendly staff, and super clean room.
    • Leisure trip
    • People with friends
    • King Suite
    • Stayed 1 night
    • Submitted via mobile

    bed was a bit firm and squeaky

    friendly staff and very clean! beautiful grounds.

    Stayed in November 2021

  • Reviewed: 7 November 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    This is the real hidden gem. Will book again defenetly .

    Stayed in November 2021

  • Reviewed: 5 November 2021

    9.0
    beautiful ambiance, relaxing setting. very memorable.
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night
    • Submitted via mobile

    room #5 my wife and I stood in smelled of mildew.

    setting, grounds and room decor.

    Stayed in November 2021

  • Reviewed: 31 October 2021

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Well, no hot water but my husband didn't say anything about it and then I found out the next morning, very early. We let the staff know when we checked out.

    Good breakfast, good coffee, pretty garden, nice pool, beautiful room, magazines to read, accomodating and pleasant staff, in a good touristy location, quiet and relaxing.

    Stayed in October 2021

  • Reviewed: 15 October 2021

    9.0
    Amazing piece of paradise in Valladolid
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast was the same every day (fruit with yogurt and bread with butter & jam), which was good, but there was no option for something else. At least, it wasn't offered to us, not even for extra charge, which we would've done for sure as we stayed 5 days. The water pressure in the rooms is bad, but I know the hotel can't fix that. Just keep it in mind, so you're not disappointed. For us it wasn't a problem at all.

    I loved the serenity of the whole place. It's tropical, had a great pool which gets cleaned every day, the rooms are huge and have their own fridge and little freezer. The staff is very friendly and you see them work hard the whole day, to keep the place beautiful. Also, the location is amazing. It's right around the corner of San Bernardino church and a very cute street away from the big main square.

    Stayed in October 2021

  • Reviewed: 29 September 2021

    8.0
    In the centre of Valladolid
    • Leisure trip
    • Solo traveller
    • Studio with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Beautiful hotel, especially the garden area. Room very clean and spacious. The breakfast was very good! The location is amazing, right next to monastery and calle de los frailes

    Stayed in September 2021

  • Reviewed: 23 September 2021

    10
    Nice small hotel
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    All was great

    It is a very nice hotel, when you are in the pool area you can feel how is blended with nature, maybe see some lizards or hear frogs.

    Stayed in September 2021

  • Reviewed: 20 August 2021

    10
    A perfect stay!
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    Wonderful hotel. Very calm and clean. A perfect place to stay around Valladolid few days. Or to be safe when a hurricane is coming ;-) Staff is very nice!

    Stayed in August 2021

  • Reviewed: 17 August 2021

    10
    Great place and good starting point for Chichén Itzá
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Friendly staff, clean, quiet and relaxing Good starting point for Chichén Itzá (40min) and Ek Balam (35min) Close to center with many great restaurants

    Stayed in August 2021

  • Reviewed: 14 August 2021

    9.0
    Basic and useful
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Bed is not that comfortable.

    Staff was really nice. I fell the morning I was leaving and hurted my knee and foot. They were very attentive.

    Stayed in July 2021

  • Reviewed: 9 August 2021

    10
    Amazing place!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, everything was great!

    The place is absolutely beautiful. Is quiet, staff was nice and helpful. Great place to stay with family

    Stayed in May 2021

  • Reviewed: 29 July 2021

    8.0
    very convenient, beautiful garden, friendly staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night

    location

    Stayed in July 2021

  • Reviewed: 28 July 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    The breakfast was excellent, the pool was chilly (It had just rained), and the hammock in the room was fun!

    Stayed in July 2021

  • Reviewed: 24 July 2021

    9.0
    Perfect base for exploring Valladolid and around
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast is a bit repetitive every day the same.

    Big spacious room, beautiful garden, refreshing swimming pool. private parking for the car. Helpful staff.

    Stayed in July 2021

  • Reviewed: 5 July 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 1 night

    We stayed in the Cabin Quetzal which was lovely in general, but during the night we came accross some insects inside, which made us decide to move to another room where my parents were staying. I would say that this is not the hotel fault but they could warn before hand or show explicitly the anti-insects devices, which we found until next day in the morning.

    The staff was always friendly and happy to help. The breakfast was simple but tasty and served with a happy attitude. The rooms were clean and the hotel was just as we were expecting from the Photos :) We booked 3 rooms and the cabin and mostly we enjoyed our stay. The hotel is not so far from the city center but also not so close that it would be noisy due to traffic.

    Stayed in June 2021

  • Reviewed: 30 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The pool is not clean every day

    The hotel has an amazing big garden which really puts you to rest. It feels like a little piece of nature in the middle of Valladolid. Also breakfast was great and extensive

    Stayed in June 2021

  • Reviewed: 22 June 2021

    9.0
    Fantastic colonial style boutique hotel, superb value for money
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights

    There was nothing not to like

    A beautiful oasis, laid back yet with colonial style. Beautifully appointed and wonderful gardens. Great location near the best strip on tow, La Calzada de los Frailes.

    Stayed in June 2021

  • Reviewed: 19 June 2021

    10
    Perfect!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Perfect time in the most beautifull hotel in Valladoid, Garden is amazing!

    Stayed in June 2021

  • Reviewed: 13 June 2021

    9.0
    Excellent stay. We'll stay again next time we come to Valladolid.
    • Leisure trip
    • Group
    • Cabin Quetzal
    • Stayed 1 night
    • Submitted via mobile

    Water pressure was low.

    I have stayed here in the past. The rooms are beautiful and decorated like a home. Staff is very helpful and welcoming.

    Stayed in June 2021

  • Reviewed: 16 April 2024

    7.0
    Nice staff, good location
    • Leisure trip
    • Couple
    • Studio with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Noisy neighbournood in the evening and night Small pool

    Nice and quite during the day Big open bathroom Good location Free parking Good breakfast

    Stayed in April 2024

  • Reviewed: 14 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The doors and windows were very thin, so you could hear a lot of outside noise in the room. We spent 1 night in the hotel from Saturday to Sunday. There was an event taking place not far from the hotel and the noise was so loud that we hardly slept at all. The beds were not comfortable.

    The rooms were spacious, the bathroom was clean. The parking was big and free of charge. The hotel has a very nice vibes, friendly service.

    Stayed in January 2024

  • Reviewed: 28 December 2023

    7.0
    a very good choice in valladolid
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    The lush interior garden, the calm, the location right next to the convent on a very lively square in the evening.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There might be also good rooms at the property, but this room was not. Our room was very small and dated. Also our door did not close properly and had to do some fixing with towels to keep the mosquitos out.

    The garden was beautiful and the set up looked like a old hacienda. Breakfast was cute to have in the garden in the morning.

    Stayed in November 2023

  • Reviewed: 22 September 2023

    1.0
    I will never book again here
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived at the property there was no one at the front desk, my boyfriend and I we were there alone walking around the rooms and kitchen for about 20 minutes and calling at the phone but no one showed up, we saw insects crushed in the floor (scorpions) and no one cleaned that up. Once a lady showed up she was a little rude I would say and there was no wifi available to pay with card, cash only.

    I need to say that it has a beautiful garden inside the place even tough from the outside it doesn’t look so promising

    Stayed in August 2023

Showing 151 – 175

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