Liverpool 152 Col Juarez, 06600 Mexico City, Mexico
#371 of 542 hotels in Mexico City
Guests' ChoiceBased on 300 hotel reviews
7.9Cleanliness
8.1
Comfort
8.2
Location
9.1
Facilities
7.6
Staff
8.7
Value for money
7.7
Free WiFi
7.4
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End of dialog contentReviewed: 22 April 2024
Gerardo
ColombiaNeed to seep up the 2nd elevator upgrade.
I am always welcome in this hotel. When available, I have early check in at no cost, very convenient for business travels.
Stayed in March 2024
Reviewed: 20 April 2024
Johnson
United StatesBath room tub was too high to get into
Stayed in April 2024
Reviewed: 11 April 2024
Kenneth
SwitzerlandThe location is very good - It is close to bars, restaurants, city views
Stayed in March 2024
Reviewed: 9 March 2024
Louis
United StatesWell I have stayed in this hotel a few times before . Everything was about the same but I got bed bugs I’m glad I found them before I left but unhappy I got them I stayed in room 154 on the 15 floor they did move me to another room the last night I was there . I hope they debugged it before they rent it again
Good location friendly staff
Stayed in March 2024
Reviewed: 1 March 2024
Alejandra
United StatesOne of the elevators was not working and it takes very long to get up or down.
It was clean good location and the people were very polite and friendly.
Stayed in February 2024
Reviewed: 25 February 2024
Jose
MexicoThe elevators took so long cause only one was working
Close by to the places I needed
Stayed in February 2024
Reviewed: 18 February 2024
Ellis
BelizeThe bath tub was ridiculously crazy. It was hard to get the balance for hot and cold water to shower. Room 105 needs attention to that matter .
The hotel was clean , an excellent location for my work schedule. Breakfast was great . And dryclean service fast and efficient.
Stayed in February 2024
Reviewed: 29 January 2024
Barbara
United StatesMy granddaughter paid in pesos to get her laundry done and they also charged me on my credit card. I’m a long time customer and am not happy about this mistake , also I arranged with a porter named Gabriel for a taxi to the airport and he failed to do it.
Nice outdoor sidewalk patio. The porter Luis was exceptionally helpful
Stayed in January 2024
Reviewed: 28 January 2024
Irene
United StatesI love the location because in few blocks I can get the public transportation that take me across the city in few minutes and visit the place that I love "San Angel". Also, I like the safety of the place and the courtesy of the staff,
Stayed in January 2024
Reviewed: 27 January 2024
Sims
MexicoThe location was convenient and central to everywhere in Mexico City, room service was great
Stayed in December 2023
Reviewed: 3 January 2024
Muzik
GermanyIt is definitively not a five star hotel, a/c could not heat, as it was cold, furniture outdated, needs definitively renovation, almost every elevator ride was with some staff, causing always (sometimes even more) intermediate stops, if you are in floor 19, it sucks. They should have a separate service elevator (like other 5 star hotels have), personell doesn´t speak english, pool area under renovation
Location
Stayed in December 2023
Reviewed: 2 January 2024
James
United StatesThe hotel as of 12-2023 was undergoing some renovations, so at times during the day there were construction sounds, and the smell of fresh paint. I knew in advance, but if you plan to hang out in your room the day that painting is nearby, have a plan B. Like I said, it wasn't a surprise, just something to be aware of during ongoing renovations.
The rooms are interesting, and cozy. The location in the Zona Rosa is fantastic. The staff is friendly and helpful. The restaurant is available around the clock and offers breakfast from the menu or a buffet. The food is very good. This hotel is my GO TO when I stay in Mexico City, and I am never disappointed.
Stayed in December 2023
Reviewed: 24 December 2023
Vinicius
SpainRoom was too small and had a tiny high window with almost no view out.
Location is great
Stayed in December 2023
Reviewed: 20 December 2023
Carlos
HondurasBreakfast was not included
The location, the room, the cleanliness, the view in the pool area.
Stayed in November 2023
Reviewed: 9 December 2023
John
Indiawifi
location
Stayed in November 2023
Reviewed: 5 December 2023
Carlos
Colombiaroom a bit noisy: internal noise coming from the door. Maybe should be useful isolate the space below the door
Excellent location. excellent staff, good and very comfortable room
Stayed in November 2023
Reviewed: 22 October 2023
Shawn
GermanyThe pool was unfortunately closed during my stay. The hotel is showing its age. The wifi couldn't support loading Youtube videos.
Unbeatable location, everything is within walking distance. Room was a good size, loved having a balcony.
Stayed in October 2023
Reviewed: 15 October 2023
Zahrah
MexicoIf I had to be picky, The bathroom was a bit dated and you could not re-direct the scree to another angel and it was a bit small.
Pretty much everything was very enjoyable.
Stayed in October 2023
Reviewed: 25 September 2023
Viridiana
MexicoThe elevator did not work and the gym
Staff and location
Stayed in August 2023
Reviewed: 19 September 2023
Carrillo
El SalvadorThe elevator and when we wanted to visit the pool at night the 21st floor was with all the lights turned off, kinda scary, we came back to the room.
The hotel is old but well preserved and clean. The bed sheets had some dirty spots and inmediatly when reported they changed it to new ones. The staff is great,
Stayed in September 2023
Reviewed: 18 September 2023
Jennifer
NetherlandsQuite noisy, could hear a lot from the roads even though it was noise from roads further down other streets. Its not the best to stay if you want some rest due to the busy noise. Was nice to be able to hang at the pool but didnt seem the cleanest
It had a swimming pool and queen beds. Pool was not busy but only had 2 sunbeds - so we were lucky Nice people working at the restaurant
Stayed in September 2023
Reviewed: 12 September 2023
Ana
South KoreaFree wifi was too weak, so I had to use my own data. Furniture and other room condition is not bad but look old. Many times the elevator was out of service and it made me nervous whenever I took it.
Breakfast was so good and the staff was really nice. They serve the best. There's balcony in every room, so it's good to see the city view from there. And the location is wonderful.
Stayed in September 2023
Reviewed: 6 September 2023
Abdalla
United StatesNothing
Clean
Stayed in September 2023
Reviewed: 29 August 2023
Hannah
United Statesvery noisy outside my door
Huge circular bathtub which was amazing. Very comfortable bed.
Stayed in August 2023
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