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Reviews of Casa Don Diego 3 stars

Calle Tulum M24A Lote 3, Tulum City Centre, 77780 Tulum, Mexico

#10 of 21 B&Bs and Inns in Tulum

Guests' Choice

Review score

Based on 53 B&B reviews

8.6

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    8.5

  • Facilities

    8.8

  • Staff

    9.1

  • Value for money

    8.7

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Family Room with Air Conditioner
    • Stayed 1 night
    • Submitted via mobile

    Occasional spiders- but that’s part of nature, I guess

    Location far from loud party scene.

    Stayed in February 2024

  • Reviewed: 9 January 2024

    8.0
    good location. Ideal for visiting tulum and rest a few days here. A lot of restaurants and bars in t
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 2 nights

    good location. Ideal for visiting tulum and rest a few days here. A lot of restaurants and bars in town.

    Stayed in December 2023

  • Reviewed: 11 December 2023

    8.0
    Very pleasant reasonably priced hotel w/pool in pretty gardens with comfortable rooms close to ADO
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 6 nights

    An option of slimmer softer pillows would be nice. The pillows are very bulky.

    Excellent breakfast with scrambled eggs, fresh bread, cake, fresh fruit salad, coffee etc. Good rooms with decent beds, aircon, small kitchenette with good sized fridge, microwave and single cook plate. Very nice pool and lounge area in pretty gardens well off the main drag and peaceful. Rental bike locations with five to ten minutes walk. 12 min walk to ADO bus station.

    Stayed in December 2023

  • Reviewed: 27 August 2023

    10
    Great place
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 2 nights

    The owner is french - like us, it was really nice talking with him. He gave us a map our the recommended restaurants and cenotes nearby. They had some cats, lovely dogs, and even an opossum ? The swimming pool was really nice, we took a lot of bathes in it and were always alone. And the breakfast was also really good.

    Stayed in August 2023

  • Reviewed: 5 June 2023

    8.0
    Host was most helpfull with his recommendations of local atractions worth visiting
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 3 nights
    • Submitted via mobile

    nothing

    the pool the breakfast the peace and quite away from downtown tulum and the construction zone.

    Stayed in April 2023

  • Reviewed: 27 April 2023

    10
    overall i found the place very relaxing..would highly recommend this place to anyone
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 7 nights

    just needed softer bed pillows

    a real gem of a place beautiful clean pool..breakfast was good but a little too much the same each day..the owner and staff very friendly and helpful..this place is like home with dogs cats bees and chickens..the best part for me was there was ample hot water for my must have showers

    Stayed in April 2023

  • Reviewed: 31 March 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double Room with Air Conditioner
    • Stayed 1 night
    • Submitted via mobile

    There were a lot of leaves etc in the pool. I still enjoyed it, but would've preferred it to be cleaner. The staff is friendly enough, but not as welcoming and forthcoming as I've experienced in other places in Mexico.

    It's a beautiful setting with a garden-jungle feeling. I had my own little terrace and hammock which was amazing. Spacious and comfortable room and shower, big bed. Also a fridge and coffee facilities. The breakfast buffet is fantastic.

    Stayed in March 2023

  • Reviewed: 29 March 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Air Conditioner
    • Stayed 2 nights
    • Submitted via mobile

    There was nothing I didn't like!!

    I loved the property and the staff. Wifi was very good and no problems connecting up to do some work. The room and bath room were great as was the swimming pool. It was a quiet area but within 5 mind walk to the main street. Charles was a wonderful host and the lad at the front desk was very helpful in arranging a couple of tours for me.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    10
    Wonderful Oasis Conveniently located
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 3 nights

    My only complaints if I had to think of any are that the bed was a little firm for my liking and would benefit from a 3 inch memory foam topper and I think that there should be a more prominent divider between guest patios for a bit more privacy.

    Casa Don Diego was a wonderful little oasis in close enough proximity to the main central business center for us to walk but not right in the middle of everything whereas we were subject to late night partying etc and traffic if we did not want to be part of it. The daily breakfast that was included with our was served late enough for us to not feel rushed every morning and it offered unique dishes and enough variety that we felt satisfied as our first meal. The overall feel of Casa Don Diego was of a small tropical urban homestead retreat. The property was well-maintained and just lovely.

    Stayed in January 2023

  • Reviewed: 1 March 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Air Conditioner
    • Stayed 3 nights
    • Submitted via mobile

    Peaceful and welcoming

    Stayed in February 2023

  • Reviewed: 13 January 2023

    9.0
    Breakfast was excellent; so was the coffee
    • Leisure trip
    • Solo traveller
    • Double Room with Air Conditioner
    • Stayed 1 night

    But Booking map sent me in the opposite direction, and there was a taxi strike so I had to walk with my luggage. No matter that I had the address from Charlie’s email, the map app keep insisting it was Hostel de Sombrero! Very frustrating.

    The casa was very cozy and nice

    Stayed in January 2023

  • Reviewed: 16 November 2022

    9.0
    Perfect small hotel in Tulum
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 3 nights
    • Submitted via mobile

    This is only a very tiny negative...it felt quite a long walk in the heat with luggage from the bus station and if you want to go to the beach it's not difficult, but you do need to take a taxi or colectivo if you don't have a car. It wasn't a problem though!

    Wonderful oasis of calm. Rooms extremely well equipped and comfortable. Pool area was lovely and quiet and the garden was lovely and tropical. Breakfast was very good. All staff and the owner were very helpful and friendly. Would not hesitate to book again if in Tulum. It was the perfect place to stay especially if you don't like big, corporate hotels.

    Stayed in November 2022

  • Reviewed: 3 November 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 2 nights
    • Submitted via mobile

    Everything.

    Stayed in November 2022

  • Reviewed: 30 August 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 4 nights
    • Submitted via mobile

    I didn’t like the pillows; too hard

    it was very quiet and peaceful

    Stayed in August 2022

  • Reviewed: 12 August 2022

    10
    A very peaceful place to stay in Tulum !
    • Leisure trip
    • Family with young children
    • Double Room with Air Conditioner
    • Stayed 3 nights
    • Submitted via mobile

    The pillows were a little bit to hard but except that we had nothing to add !

    We liked the swimming pool, and the place where we had breakfast (super good by the way) it was at the center of the hotel and was so calm, far away from all the cars. The staff was absolutely lovely and very helpful ! We had a great moment there !

    Stayed in August 2022

  • Reviewed: 23 June 2022

    10
    Peaceful stay in Tulum
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 2 nights

    quiet place, personal place in Tulum

    Stayed in May 2022

  • Reviewed: 8 June 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Really nice and comfortable stay for one night and I wish we had stayed for longer, jungly atmosphere, spacious rooms, Stephan even gave us a small tour of his bees, it was amazing to see, thank you!

    Stayed in June 2022

  • Reviewed: 1 June 2022

    8.0
    had an amazing stay at this beautiful hotel, felt very welcome and would definitely stay again!
    • Leisure trip
    • Solo traveller
    • Double Room with Air Conditioner
    • Stayed 5 nights
    • Submitted via mobile

    it was wonderful to explore the hotel itself, so secluded and everyone can enjoy a lot of privacy. It felt like a jungle living there!

    Stayed in May 2022

  • Reviewed: 26 April 2022

    8.0
    good location feels like you in a jungle
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 3 nights
    • Submitted via mobile

    very small portions of breakfast

    very good location to hire bikes and explore Tulum, 15min to Cenotes by bike, 30min to beaches good food recommendations and felt very safe

    Stayed in March 2022

  • Reviewed: 14 April 2022

    9.0
    Nice room and pool and breakfast in very nice surroundings and very friendly hosts
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 3 nights
    • Submitted via mobile

    the staff and hosts were very welcoming and friendly the kitchen was great to store cold drinks, the pool and garden were beautiful and the breakfast and wifi was very good as well. we had a great stay in casa don Diego!

    Stayed in March 2022

  • Reviewed: 14 March 2022

    9.0
    We really enjoyed our stay and would recommend to anyone
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 6 nights
    • Submitted via mobile

    The hotel is in a great location, near the town where there are lots of bars and restaurants but somehow manages to keep an oasis feel, so calm and peaceful once inside. Also so great that there was drinking water available

    Stayed in March 2022

  • Reviewed: 27 February 2022

    8.0
    A secret gem, offering peace and chilled vibes in the hustle and bustle of downtown Tulum.
    • Leisure trip
    • Family with young children
    • Family Room with Air Conditioner
    • Stayed 5 nights
    • Submitted via mobile

    There wasn't anything we didn't like, but we did feel a bit rushed at check-in, plus we weren't aware of a new road being laid right outside. So we were driving around for some time trying to find the place! A head's up on that would have taken the stress levels down a bit. We also found the balcony area hadn't been prepared for guests - so we didn't feel comfortable using that aspect.

    We loved how peaceful Casa Don Diego was, especially with the business of downtown Tulum! It felt very chilled out & relaxing, tucked away in a quiet spot. We felt the room was a good size for a family, and the shared kitchen was very useful. We all loved the pool!

    Stayed in February 2022

  • Reviewed: 21 February 2022

    10
    definitely recommend it!
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 3 nights

    Although the breakfast was lovely, sometimes I would have liked to have the option to ask for more.

    We had a lovely stay. I was sorry we didn't plan to stay more. The room with the little kitchen was spacious, with nice details and very clean! The staff and the owners were very friendly. I enjoyed the breakfast, very good quality products used.

    Stayed in January 2022

  • Reviewed: 31 January 2022

    9.0
    Cozy oasis with easy access to all that Tulum has to offer.
    • Leisure trip
    • Couple
    • Double Room with Air Conditioner
    • Stayed 3 nights

    The only thing that would have made our stay better would have been a more comfortable bed and better pillows. Aside from that, everything else was great!

    We loved the location of Casa Don Diego. It was so easy to walk to restaurants, shops, and entertainment. We also signed up for the breakfast option, which was delicious and had a lot more food than we expected. This was a perfect calm oasis in the hustle and bustle of Tulum.

    Stayed in January 2022

Showing 1 – 25

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