Carterera a Colorines Km 4.5, 51200 Valle de Bravo, Mexico
#21 of 49 hotels in Valle de Bravo
Guests' ChoiceBased on 106 hotel reviews
8.5Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.6
Staff
8.9
Value for money
7.5
Free WiFi
8.4
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End of dialog contentReviewed: 6 April 2024
Itzhak
MexicoPrivate
Really nice
Stayed in April 2024
Reviewed: 1 April 2024
Adriaan
United StatesBit outdated. Lots of stairs, no elevator. Not many sunbeds and umbrellas to lay at the pool. No mini-fridge and airco in the room.
Beautiful view and location
Stayed in March 2024
Reviewed: 22 January 2024
Veronica
Mexicothere is no gym
SPA was wonderful
Stayed in January 2024
Reviewed: 19 January 2024
Garrido
MexicoIt’s like my 4th stay here, I just love the place, always a good idea to an amazing getaway.
Stayed in December 2023
Reviewed: 24 December 2023
Filip
MexicoThe food in the restaurant was not good Asked for a orenjada and given a sprite. We had to explain its suppose to be orange juice with soda water We also got the cauliflower dish and it was completely oversalted, we had to send it back Coconut shrimp was completely over priced We got 6 shrimp on a bed of lettuce The brownie was really good
Room was great, view was amazing
Stayed in December 2023
Reviewed: 21 November 2023
Ana
MexicoThe rooms need maintenance. They are noisy. The jacuzzi was cold
The restaurant Na Ha is excellent
Stayed in November 2023
Reviewed: 13 November 2023
Isaac
MexicoThe place is a very relaxing place however for some reason dinner is served with very upbeat music which is not at all consistent with the theme of the hotel. We felt like we were after hours at some club. We asked the manager to please change the music and play something more ad hoc three times and we were totally ignored. Also privacy, we took some yoga classes and at some point the teacher was taking pictures without our consent...Anyway good experience just a little off by small details.
Stayed in November 2023
Reviewed: 12 November 2023
Allan
MexicoThe service and high cost
The facilities
Stayed in November 2023
Reviewed: 16 October 2023
Isabel
ArgentinaExcellent
Stayed in October 2023
Reviewed: 9 August 2023
Constance
United StatesAccessibility around the property was limited. There are stairs for everything. With rain it can be quite slippery. No AC in the rooms so you need to leave the sliding door open and use the fan. If you want to visit the town you have to take a taxi.
The pool area was amazing and the views at the hotel are spectacular. It’s such a unique property.
Stayed in July 2023
Reviewed: 3 July 2023
Florian
MexicoIt’s kinda expensive for what you got.
Good food and a nice restaurant Pool in my room A great bed room Really friendly staff
Stayed in July 2023
Reviewed: 21 March 2023
Johanna
MexicoFood is ok but not great.
The facilities are beautiful, it makes you feel like you are in a real sanctuary. the view from the bedroom is so calming and even more enjoyable from your private pool inside the bedroom. The (climatized) pool area also nice. many activities available to complement your stay, some free, others at a cost.
Stayed in February 2023
Reviewed: 15 February 2023
Bartlomiej
United StatesThe wind in hallway kept making the door shake which sounded like someone's trying to break in
It's like heaven on earth
Stayed in February 2023
Reviewed: 7 February 2023
Arturo
MexicoRoom is a bit run down...
Food is really really good
Stayed in February 2023
Reviewed: 5 January 2023
Martha
United Stateswe should plan more time to enjoy it better
so different, amazing
Stayed in January 2023
Reviewed: 17 November 2022
Gustavo
Mexicoair conditioner
Stayed in November 2022
Reviewed: 17 October 2022
Eric
MexicoThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 6 September 2022
Laura
Mexicoview, room, pool
Stayed in September 2022
Reviewed: 21 July 2022
Lilibeth
Mexicothe sound proofing of the rooms it’s not the best. it can be improved.
it’s very nice and relaxing place. The food quality and taste exceptional.
Stayed in July 2022
Reviewed: 19 April 2022
Sarah
MexicoThe spa was disorganized and the staff were inattentive. Probably the worst spa I've been to. The resort and food were amazing so it was surprising that the spa was not that good.
The resort is beautiful and the food is fantastic.
Stayed in April 2022
Reviewed: 18 April 2022
Paula
Mexiconecesita mantenimiento en cuartos y alberca
excellent attention
Stayed in April 2022
Reviewed: 21 February 2022
Adolfo
MexicoIn my personal opinion, this type of resort is noy ideal for kids.
Stayed in February 2022
Reviewed: 9 February 2022
Mauricio
MexicoThey are doing construction work in the building so thats a little annoying
The room view is spectacular and all the places are just great!!
Stayed in February 2022
Reviewed: 24 January 2022
Ana
MexicoService was excellent. I reserved a night for my sister and they fulfilled all my expectations and requests.
Stayed in January 2022
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