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Reviews of El Zaguán Colonial by GuruHotel 4 stars

Calle 41 No 279 B x 60 y 62 Col. Bacalar., 97784 Valladolid, Mexico

#68 of 82 hotels in Valladolid

Guests' Choice

Review score

Based on 154 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.3

  • Location

    7.6

  • Facilities

    8.0

  • Staff

    8.4

  • Value for money

    8.1

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 21 February 2024

    8.0
    Clean, quiet room on a beautiful, garden-like courtyard overlooking the pool.
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 2 nights

    Our room was directly poolside allowing us to enjoy the beautiful garden-like setting of the pool area—a very serene and peaceful space. The room was nicely decorated though we found the beds to be a little more firm than comfortable. The mini-fridge in the room was helpful. The air conditioning worked very well. Good location and felt very safe.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    7.0
    Short stay
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Very hard beds, quite outdated, small room. Water in the pool looked turpid, kids didn't want to swim there. Very loud music in the restaurant on valentines day, you could hear it in the room as well as you were sitting in the restaurant.

    We had to night stay in the hotel, staff was nice and breakfast good.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Beds were a bit too short (I'm 6f4).

    Good food, shower and onsite parking. Overall a great place with swimming pool.

    Stayed in February 2024

  • Reviewed: 4 January 2024

    8.0
    If you like a quiet restful sleep stay here!
    • Leisure trip
    • Couple
    • Deluxe Queen Room
    • Stayed 1 night

    WiFi wasn't great but this seems to be a nationwide hotel issue. Care required on slippery tiled floor and stairs leading to the rooms when it has rained.

    Quiet neighbourhood away from the loud partying centre. This also meant cafes and restaurants nearby were more affordable. Close to the beautiful Playa Esmeralda beach. It is about 3km away from the action but there are Colectivos running regularly to get you into town for M$10 a ride (wish we knew this when we declined a taxi charging us M$400 on our arrival). Spacious room with useful kitchenette. Free supply of drinking water. Secure front of building with key supplied. Staff was available for any needs. Quick check-in. Decent showers. Comfortable firm beds.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    8.0
    One of the best accommodations I experienced in the Yucatán.
    • Leisure trip
    • People with friends
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Happy with everything

    The room was quite spacious along with the bathroom. They also have a free private parking which was very convenient for us. The staff was helpful even though they don’t speak English. This Hotel is located just outside the city centre and it takes 20min to get there.

    Stayed in December 2023

  • Reviewed: 25 November 2023

    9.0
    Great place, recommended
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Single glazed windows transmitting a lot of noise during traffic

    The balcony jacuzzi is very nice

    Stayed in November 2023

  • Reviewed: 21 November 2023

    9.0
    I will stay here again
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night

    You have to wait for a warm water quite a long time......First day i thought it is only cold, but that does not affect my high score for this lovely boutique hotel

    Nice rooms with comfortable beds Ensuite bathroom with walk in shower......Decoration with style. Restaurant serves good local food. Excelent complementary breakfast with few choiches on working days and buffet on weekends....

    Stayed in November 2023

  • Reviewed: 22 July 2023

    8.0
    Great place, a little far!
    • Leisure trip
    • Group
    • Twin Room with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Too far from centre

    Friendly staff, nice little pool

    Stayed in July 2023

  • Reviewed: 22 June 2023

    9.0
    Good hotel Valladolid
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Location isn't super central but takes only 15 minutes to walk to centre

    Jacuzzi bath in the room we chose was lovely. Nice hotel.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Walk to Valladolid centre was quite far, along car only road

    Great room with bubble bath

    Stayed in May 2023

  • Reviewed: 29 May 2023

    9.0
    Nice hotel with great location
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Some equipment needs maintenance, in room 15 de doorknobs, light switches and some doors need attention and also in the public bathroom in the lobby area.

    The location was great, the facilities looked clean and in general everything was working fine except a few details, but it is a nice hotel.

    Stayed in May 2023

  • Reviewed: 10 May 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Room structure, good beds, parking area

    Stayed in May 2023

  • Reviewed: 26 April 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Good value for Price. Good to have a quadruple room. Cosy place.

    Stayed in April 2023

  • Reviewed: 27 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Tired rooms, had to change rooms as the door wouldn’t lock. fridge missing as stated there was one and air con not working. it was clean and comfy though.

    Quiet location - a little walk to restaurants but very safe.

    Stayed in March 2023

  • Reviewed: 20 March 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    - Pool was quite dirty on the surface which didn't really invite us to swim - Location is quite away from the center (15 min walk or taxi for 40 pesos) - door was not sound proof and had like 5 cm hole between ground so you could hear noise from the street + during our stay there was some event next door and party was going until 1 or 2 am in the morning, could hear music even with ear plugs - door to shower didn't close perfectly so water got everywhere

    Staff were helpful, we found it handy that they were willing to do room service (bring food from restaurant to our room) and let us check in earlier. Room had nice seating in a private mini patio

    Stayed in March 2023

  • Reviewed: 20 February 2023

    8.0
    Good for short stay.
    • Business trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 2 nights

    Far from the centre. You need to drive or take a taxi to get to the main square. Three different wifi networks - one in the room, one in the lobby and another one in the restaurant. The bar closes 10pm.

    Good, budget option. Clean and comfortable. Nice staff. Parking place. Good starting point for Chichen Itza and cenotes around. Easy to find from the main roads.

    Stayed in January 2023

  • Reviewed: 19 February 2023

    9.0
    Functional!
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 1 night

    Great value for money considering we were there only for few hours and going from a location to another one. Staff won't be there early in the morning, so don't checkout before 8am. Beds and rooms are good, great parking service considering how busy Valladolid can be.

    Stayed in February 2023

  • Reviewed: 8 February 2023

    9.0
    Super hotel, good quality to price ratio
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is really nice: rooms are named after cenotes. The room is very big, clean and fully equipped, the bed was very comfortable. The spa bath on the terrace (more a small pool than a jacuzzi) was really good to relax after a long day out exploring. The availability of a private parking at this location was a huge plus! Finally the breakfast was so delicious and the portions were quite big, so good.

    Stayed in February 2023

  • Reviewed: 6 February 2023

    8.0
    Good value for the money. Can be recommended
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 4 nights

    The flashing of the toilet did not work properly. Even after complaing it was not any better.

    Friendly welcome. Very nice interior design and concept of the room, however the room was small. Good WIFI and AC. Good breakfast, good service. Nice pool and parking just outside of the room

    Stayed in January 2023

  • Reviewed: 31 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Comfortable and clean hotel, very convenient for a short stay in Valladolid. Very spacious rooms, perfect for family with kids. Nice and helpful staff, delicious breakfast.

    Stayed in January 2023

  • Reviewed: 29 January 2023

    7.0
    good
    • Leisure trip
    • Couple
    • King Suite with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    dont take breakfest - just very bad, take better buffe in the morning ( 5€ ) And dont take room with jacuzzi, not good very loud, it seems that the car is driving right by the bed, holes in the door

    personal, place, comfort, room

    Stayed in January 2023

  • Reviewed: 24 January 2023

    9.0
    Wonderful little sharming place!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights

    Unfortunately nothing :)

    Sharming little place with everything you need. Staff well trined as well as poolite and friendly! Well done! Room Comfort and Clean! Meet expectation 100%

    Stayed in December 2022

  • Reviewed: 23 January 2023

    8.0
    Lovely hotel, good location
    • Leisure trip
    • Couple
    • Junior Suite with Pool View
    • Stayed 2 nights

    Unfortunately lots of noise - some from building work happening nearby that started up incredibly early. We also had loud room neighbours! Pool was dirty and full of leaves but could be to do with off-season.

    Staff were helpful, even calling a taxi for us to get to the cenote. Breakfast was included and freshly made, good choices. Room was very large and had smart TV all set up. Walking distance into the main area.

    Stayed in December 2022

  • Reviewed: 14 January 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Junior Suite with Pool View
    • Stayed 2 nights

    Bit noisy with the exercise class next door and it’s a bit far from the middle of town where all the restaurants are.

    The breakfast was delicious , the staff helped us to organise a trip out to Chichen itza at the last minute.

    Stayed in January 2023

Showing 1 – 25

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