Avenida Rogelio Gonzalez Caballero 150, Apodaca, Apodaca, 66600 Monterrey, Mexico
Based on 258 hotel reviews
8.1Cleanliness
8.0
Comfort
8.1
Location
8.7
Facilities
7.7
Staff
8.6
Value for money
7.9
Free WiFi
8.2
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End of dialog contentReviewed: 8 April 2024
Jeff
United StatesWith the construction, it is confusing to figure out how to enter the building and access the front desk (no clear signage). The shower curtain only had 10% of the rings hooked completely, plus the curtain itself had a weird odor. Even though breakfast is included, our flight left too early to be able to partake in breakfast. It would be nice if they offered a to-go option like some other hotel breakfasts.
The free shuttle to and from the airport were great. Breakfast is included too. Location is excellent within walking distance of restaurants and shops. The staff were friendly and the rooms were comfortable.
Stayed in April 2024
Reviewed: 19 March 2024
Ramirez
United StatesDidn’t go and picked us up at the airport
Close by the airport and clean
Stayed in March 2024
Reviewed: 9 March 2024
Veronica
United StatesBedroom had water stains on the ceiling
Bed was comfortable. Breakfast was great
Stayed in March 2024
Reviewed: 9 March 2024
Andrew
United StatesEverything was good
Stayed in March 2024
Reviewed: 6 March 2024
Mariely
MexicoLocation. Airport and restaurants are super close. A shuttle bus gets to the hotel every 30 min to get you to the airport.
Stayed in March 2024
Reviewed: 29 February 2024
Marily
United StatesBed sheets and pillows had hairs
Location was good
Stayed in December 2023
Reviewed: 25 February 2024
Nancy
MexicoThe the 1st floor is very noisy because a lot of people passes by the hall and next to the room was a door, a sofa, the elevators and the ice machine.. The noise was more in the morning because a lot of people and kids go for breakfast. Breakfast was OK... But crowded. The rooms smelled weird... Like wet that lingers inside and the installations are old. The cleaning was not very good in the bathroom.. I could still see hairs from the last guest.
The ice machine only
Stayed in February 2024
Reviewed: 22 February 2024
Carla
CanadaOur room could have used a bit more cleaning, beds not as comfortable
Great location, breakfast was great and shuttle service to the airport very good
Stayed in February 2024
Reviewed: 16 January 2024
Jose
Panamafacikities could be better
all good super staff
Stayed in January 2024
Reviewed: 15 January 2024
Alejandro
United StatesThis property is in the middle of a remodel and there are some issues, like the main entrance was closed and smelled like paint
Location, close to many restaurants
Stayed in January 2024
Reviewed: 14 January 2024
Reinaldo
United StatesOffer bacon in the breakfast menu
Excelente
Stayed in December 2023
Reviewed: 13 January 2024
Maria
United Statesbreakfast
Room,location,price
Stayed in January 2024
Reviewed: 8 January 2024
Tom
United StatesGood hotel in a good location for my traveling.
Stayed in January 2024
Reviewed: 2 December 2023
Harvey
MexicoThe bathroom shower smells very moldy and I’ve stayed in that same room several times and it’s the first time it’s ever happened so somebody needs to clean it properly, and there was a machine in a building across the parking lot that started making a very loud noise intermittently from the middle of the night until I left the next morning that is never happened before I hope they fix it
Location comfort good breakfast
Stayed in December 2023
Reviewed: 1 December 2023
Jury
BelarusI liked location and breakfast. So in general the stay met my expectations!
Stayed in November 2023
Reviewed: 15 November 2023
Urte
Lithuaniathe common areas are a bit outdated, but rooms were nice. Also, I feel that staff was a bit tired after the whole day, but overall didn't have any problems
comfortable, close to the airport with free shuttle. unfortunately was not able to try the breakfast since the flight was earlier than the breakfast starts.
Stayed in November 2023
Reviewed: 1 November 2023
Harvey
MexicoLocationAnd it’s very comfortable people are nice great breakfast quiet I’ve been there many times and will come back
Stayed in October 2023
Reviewed: 8 October 2023
Jesus
MexicoOld items
Clean rooms
Stayed in September 2023
Reviewed: 18 September 2023
Piotr
Polandpeople impersonating the facility's staff tried to extort money by contact via Booking.com
Location and conditions, swimming pool, free parking at hotel, close to shop and restaurant
Stayed in September 2023
Reviewed: 5 September 2023
Ricardo
United StatesThe phone numbers they have listed on their listing or any of their websites do not work. I tried multiple times to contact this hotel and the number was not valid. I even called booking 3 times and they couldn't reach them either. They need to post a number that works in case we need to contact them.
Room was great and very accomodating for my disabled wife. The breakfast was very good and had a great variety of choices. Staff was very friendly.
Stayed in September 2023
Reviewed: 29 August 2023
Christiana
NigeriaI didn't like that check-in time took longer than usual. I spent over 30 minutes at the front desk trying to check in and had quite a number of people behind me waiting for the same thing. Also, having to buzz a driver through the gate is inefficient as the receptionist does not look before they buzz you in due to the workload. So they might as well just take it off .
The room and bed was okay.
Stayed in August 2023
Reviewed: 24 August 2023
Jeffrey
HondurasEverything was ok
Location
Stayed in August 2023
Reviewed: 11 August 2023
Rubidia
MexicoI saw a cockroach
-
Stayed in July 2023
Reviewed: 2 August 2023
Isabela
MexicoCustomer service and free transportation to the airport was great!
Stayed in June 2023
Reviewed: 22 July 2023
Héctor
MexicoIt felt old
The location
Stayed in June 2023
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