3ra oriente Norte #572, 29000 Tuxtla Gutiérrez, Mexico
#21 of 60 hotels in Tuxtla Gutiérrez
Guests' ChoiceBased on 83 hotel reviews
8.5Cleanliness
8.6
Comfort
8.7
Location
8.5
Facilities
8.4
Staff
9.1
Value for money
8.7
Free WiFi
7.7
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End of dialog contentReviewed: 22 March 2024
Alma
MexicoEven though is only a few blocks from the downtown, the streets get a little lonely at night, for a woman traveling alone this detail was a bit inconvenient.
Very comfortable hotel, close to the downtown and the museum of history and botanical garden. The room was big and lovely. the staff super nice.
Stayed in February 2024
Reviewed: 19 March 2024
Andrew
United KingdomLacked a bit of charm and attention to detail . Garden was under renovation and not pleasant to spend time in . A shame as rooms are good .
Spacious rooms. Centrally located . Front desk staff very helpful.
Stayed in March 2024
Reviewed: 3 January 2024
Allison
United KingdomIn a good position for the Botanical garden and museums .
Stayed in December 2023
Reviewed: 11 May 2023
João
PortugalReception door often closed, requiring to wait for a staff member for entry.
Decoration Confortable Location
Stayed in May 2023
Reviewed: 13 February 2023
Valentin
Netherlands- it was really hot in the room - if you book a tour with them, know that it's overpriced and not flexible
- good overal
Stayed in January 2023
Reviewed: 26 January 2023
Roxana
MexicoNo elevator wich is fine but I didn't notice while making the resevation and my dad is a bit old and nobody helps with the bags. It will be nice to have plugs near the beds. The door's lock was a little loose
The staff, the bed, the balcony, the location, overall was nice. We ask for an extra blanket and was no problem to get it. The breakfast was good.
Stayed in January 2023
Reviewed: 6 December 2022
Lawrence
MexicoN/A
Reception staff were very friendly and helpful, the room was cozy and as advertised, and the location was pretty good!
Stayed in December 2022
Reviewed: 27 October 2022
Saara
United KingdomI really wanted to like this hotel more and had higher expectations based on the pictures online and some of the other reviews. Unfortunately, the hotel is starting to show quite a bit of wear and tear, and it felt like not a lot of love has gone in since it was built and started it’s operation. Issues we encountered with our room: - No toilet seat - had to sit directly on the cold porcelain :( - Balcony light not working, so sitting in the dark after sunset - Only one bright light in the room - no reading light - In-room safe not working and couldn’t be used at all - No hooks anywhere to hang your towel etc - Poor and unreliable WiFi connection - Could not pay by card despite the card machine being there - was told it wasn’t working, despite the light being on.. With a little room TLC and maintenance you’d create a much better experience for your customers!
Great and helpful staff who booked a canyon tour and a taxi for us on our departure day. Balconies with each room. Great little onsite restaurant - breakfast here was very tasty and there was a lot of choice!
Stayed in October 2022
Reviewed: 18 October 2022
Abi
United Kingdomnothing
such good value for money. the decor was so nice all through the hotel! the rooms were very stylish. there was a hotel cat too which was very cute and friendly. such a great place to stay
Stayed in October 2022
Reviewed: 1 October 2022
Julie
United StatesSome ants got in through the balcony, so be sure you close the balcony door when not in use!
The 24 hour reception, balcony, tile bathroom, and AC were great to have!
Stayed in September 2022
Reviewed: 21 September 2022
Fm
NetherlandsThe stay was more than OK, very nice staff.
Great location near city center, great wifi, nice neighbourhood, rooms were spacious and very clean , great breakfast ! Secure and spacious parking .
Stayed in August 2022
Reviewed: 20 September 2022
Alina
Mexicothe fact that it didn’t have movie apps
Stayed in October 2022
Reviewed: 14 August 2022
Mar
MexicoThey should promote their nice restaurant better. We just noticed it when leaving.
It is a great, cool place to stay :)
Stayed in August 2022
Reviewed: 9 May 2022
Sara
United StatesClean and stylish and love the balcony on every room.
Stayed in May 2022
Reviewed: 30 April 2022
Eric
CanadaTwo of our flights were delayed due to inclement weather and within five minutes of getting into the room at midnight - admittedly a late hour - the guest on the room downstairs came knocking complaining about noise, which was apparently due to "paper-thin" walls. We finished unpacking and showering in whispers and slept, in a very comfortable bed, until almost noon with no similar issues.
Great location, wonderful staff, sort of a cool minimalist factory/plants vibe, totally a fun little hotel
Stayed in April 2022
Reviewed: 22 April 2022
Julie
United StatesCould use a lamp in the room, but other than that it was great!
Centrally located in Tuxtla. Fantastic staff (especially Christian), comfortable bed, yummy food, and AC. Highly recommend staying in Tuxtla if you want to visit San Cristobol, Sima de las Cotorras, the waterfall, and Sumidero canyon as it’s easy to access all from here although, Tuxtla doesn’t have much going on beyond being a central spot.
Stayed in April 2022
Reviewed: 17 April 2022
Alberto
NetherlandsCould be a bit cleaner, but overall it was fine for the price you pay
Staff was really kind and helpful, room was nice although not spotless clean, AC was awesome and so were the bathroom and shower. Location was good
Stayed in April 2022
Reviewed: 10 April 2022
Natália
Czech RepublicGreat service, nice location and great value for money.
Stayed in March 2022
Reviewed: 2 April 2022
Mark
CanadaThe space between bed/wall was so tiny I could barely use my legs to walk by the bed, to get to the balcony. I'd do a military-style bed-roll to get over it. No fridge in room.
I loved the balcony! Bright, tiny, well decorated and appointed rooms. Cute boutique style hotel . Great staff. Good location.
Stayed in March 2022
Reviewed: 23 March 2022
Mysti
United StatesNothing.
I loved everything about this place.
Stayed in March 2022
Reviewed: 15 March 2022
András
Hungaryits extremely loud, every little noise of the street can be heard.
great location, nice rooms
Stayed in March 2022
Reviewed: 3 March 2022
Aurelie
FranceNothing
Well located. Not noisy. Room spacious. Comfy bed. Staff very friendly. We could check in earlier than usual and rest because we arrive at 7am from a terrible night in the bus Huatulco to Tuxtla. Breakfast delicious.
Stayed in March 2022
Reviewed: 12 February 2022
Łukasz
Polandgreat location, close to the city center big balcony very sunny room stylish interior lovely hotel cat very nice and welcoming staff flexible approach good wifi
Stayed in February 2022
Reviewed: 9 February 2022
Luis
SpainIt was a just a bit noisy, cars from de street.
It was a really confy stay, everything was super clean, we arrived late at night and the staff was really nice. I would recommend it.
Stayed in February 2022
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